Online Casinos in general: Question to the community - Where does bad luck end and it possibly becomes fraud or technical errors are present? (Page 2)

Prepperstore wrote on 04/25/2020 at 7:39 PM: UPDATE: Thanks first for all the messages. Sometimes problems resolve themselves. The casino proactively contacted me and told me that there were "network problems as part of a site update", whatever is meant by that, and refunded all bets and also posted a bonus with 3x wagering of 200 EUR to the account. The almost 3000 EUR I withdrew via Trustly and with the bonus I played, also again Book of the Dead and immediately after the third spin bonus round to 2 EUR with 600 win. I think my part...be that as it may, I managed the wagering without problems and could bring another 500 to the payout. What was really now, I will never know but for me it turned out well against expectations.

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Prepperstore wrote on 04/25/2020 at 1:47 pm: Hello,

on Friday I deposited money in a casino and played Book of the Dead. I varied the stakes always from 1-5 EUR, mostly 2 EUR.
The game is quite highly volatile and there are also sometimes harsh dry spells. I just wanted to get the free spins. Normally you should play so, if after 20-30 spins does not go, off to the next game but in these games zockt one in expectation of good free spins also times longer. I have then simply continued to play and furtheringezahlt. Only this game, stakes between 1-5 EUR per spin. At some point my phone rang and it was my account manager asking me if everything was OK, as a lot of money was just being debited from my account. He told me that if I was a victim of fraud, these payments could be stopped - even though they are instant banking transfers. I said I would have to look into it first and would call back on Monday morning. That's how we left it.
I then checked my account and saw that I had deposited around 3000 EUR within 2 hours. I did not get the free spins. I contacted support and asked how this could be, don't play 10 or more EUR per spin. Came the usual lyre, all coincidence, you just have bad luck, pay in again, the tide will certainly turn. I found that already impudent to animate a so and I have the account temporarily closed and me before the game down pulled.
I have lost just under 3000 net, have made several 1000 spins, bet level 1-5 EUR. Maximum win 75 EUR, no bonus round. Payout ratio over the amount 43%.
Gambling is volatile but I find these values extreme now.
Normally I would not cancel any payment but in this case I am very tempted to do it because this is borderline for my sensibilities.
To the casino whose name I do not want to mention here: It is not listed here, but it is not a Curacao Klitsche, properly licensed. I've also had payouts there, never a big win. Deposited a total of 11,000 EUR in the past and paid out 2,700 EUR.
I have asked the casino to send me a statement about the session, although nothing is available here yet.

So what do you say? Bad luck or fraud/technical error. I am interested in your opinion.

Thanks in advance

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Latino wrote on 04/25/2020 at 3:55 pm: @upola:


Don't suggest something like that ! Imagine he does that and then we have to read again your useless comment about it.

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Prepperstore wrote on 04/25/2020 at 7:39 PM: UPDATE: Thanks first for all the messages. Sometimes problems resolve themselves. The casino proactively contacted me and told me that there were "network problems as part of a site update", whatever is meant by that, and refunded all bets and also posted a bonus with 3x wagering of 200 EUR to the account. The almost 3000 EUR I withdrew via Trustly and with the bonus I played, also again Book of the Dead and immediately after the third spin bonus round to 2 EUR with 600 win. I think my part...be that as it may, I managed the wagering without problems and could bring another 500 to the payout. What was really now, I will never know but for me it turned out well against expectations.

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upola wrote on 04/26/2020 at 10:25 am

Like,do we have story time already?

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