Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Question to the community - Where does bad luck end and it possibly becomes fraud or technical errors are present?

Topic created on 25th Apr. 2020 | Page: 1 of 2 | Answers: 19 | Views: 3,968
Anonym

Question to the community - Where does bad luck end and it possibly becomes...

25th Apr. 2020, at 01:47 pm CEST#1
0 Likes

Nobody has liked this post so far
Hello,

on Friday I deposited money in a casino and played Book of the Dead. I varied the stakes always from 1-5 EUR, mostly 2 EUR.
The game is quite highly volatile and there are also sometimes harsh dry spells. I just wanted to get the free spins. Normally you should play so, if after 20-30 spins does not go, off to the next game but in these games zockt one in expectation of good free spins also times longer. I have then simply continued to play and furtheringezahlt. Only this game, stakes between 1-5 EUR per spin. At some point my phone rang and it was my account manager asking me if everything was OK, as a lot of money was just being debited from my account. He told me that if I was a victim of fraud, these payments could be stopped - even though they are instant banking transfers. I said I would have to look into it first and would call back on Monday morning. That's how we left it.
I then checked my account and saw that I had deposited around 3000 EUR within 2 hours. I did not get the free spins. I contacted support and asked how this could be, don't play 10 or more EUR per spin. Came the usual lyre, all coincidence, you just have bad luck, pay in again, the tide will certainly turn. I found that already impudent to animate a so and I have the account temporarily closed and me before the game down pulled.
I have lost just under 3000 net, have made several 1000 spins, bet level 1-5 EUR. Maximum win 75 EUR, no bonus round. Payout ratio over the amount 43%.
Gambling is volatile but I find these values extreme now.
Normally I would not cancel any payment but in this case I am very tempted to do it because this is borderline for my sensibilities.
To the casino whose name I do not want to mention here: It is not listed here, but it is not a Curacao Klitsche, properly licensed. I've also had payouts there, never a big win. Deposited a total of 11,000 EUR in the past and paid out 2,700 EUR.
I have asked the casino to send me a statement on the session, where here is nothing yet.

So what do you say? Bad luck or fraud/technical error. I am interested in your opinion.

Thanks in advance

This post has been translated automatically

Anonym

Question to the community - Where does bad luck end and it possibly becomes...

25th Apr. 2020, at 02:10 pm CEST#2
0 Likes

Nobody has liked this post so far
Sorry, but it was rather impertinent of you to ask the support what the whole thing is about. So is just gambling. Also, 5€ spins are way too awesome, that's easily 250€ per minute and around 15,000€ in bet per hour!
For one thing, the casino does not matter. The servers are from the providers. If you are at the Sparkasse and get money at the Volksbank machine, then you still get your money from your Sparkasse account.

It is also not a standard that you should leave the slots after 30 spins unless there are free spins. With games like Book of Dead, it can sometimes take a few hundred or even over 1000 spins for the games to come. In the long run you will get closer and closer to the RTP with billions of spins. Sooner or later you will have several free spins within 100 spins.

Your contribution belongs best here https://www.gamblejoe.com/forum/online-casinos/bonus-angebote/meckerecke-81553/21/




This post has been translated automatically

upola
Legend

Question to the community - Where does bad luck end and it possibly becomes...

25th Apr. 2020, at 02:19 pm CEST#3
3 Likes

Liked this post: Avatar von Herr_D Herr_D, Avatar von Jenn-R Jenn-R, Avatar von trekki trekki
Book the money back.
You can gamble it away in the next casino and open a new mimim thread.

This post has been translated automatically

derzweifel
Experienced

Question to the community - Where does bad luck end and it possibly becomes...

25th Apr. 2020, at 02:20 pm CEST#4
0 Likes

Nobody has liked this post so far
In my experience, both bad luck and good luck can strike in absurd proportions. With up to 5€ spins, several thousand euros are quickly sunk and to make a rudimentary comparison: With a single full line explorers in the base game on 5€ someone wins almost what you have lost in total. For this to be possible, there must be such abysmally bad sessions as you had - I'm sorry for you and for the money, but this is gambling

This post has been translated automatically

BinGOLDiG
Expert

Question to the community - Where does bad luck end and it possibly becomes...

25th Apr. 2020, at 02:36 pm CEST#5
1 Like

Liked this post: Anonym
I do not know this payment method that the deposits take place automatically while I play!
I would change that in your place as the first time, because you often have no sense of time in the game and also at some point the sense is suspended! In addition, you read even here often enough of hacker attacks on various player accounts!
I do not know how long you have been playing and whether these are your regular bets... But in my experience, a player has the greatest influence on payouts by varying the bet! Did you ever try to set the bet below 1€???
Well... In any case, this sounds to me exactly like such a thoughtless cramped gameplay, which brings the dreaded loss of reality with it, which is super supported by your setting with the automatic Deposit!
It is already Really advantageous to interrupt now and then the game, to pause and especially to change!
In addition, your deposits always on your own behalf to perform, so you keep your account balance in the eye and by the game interruption then again the clear mind and reason sets in.
You can be really happy that your bank advisor was so attentive and your financial sleigh ride could still stop!
Two very good friends of mine are zb so bad... They just do not manage from their own discipline to finish the game to pay off times in between what! So that they have already dream house high amounts of money played and at the same time gambled away again and in their entire gaming career have always lost only money! 😕

This post has been translated automatically

Latino
Experienced

Question to the community - Where does bad luck end and it possibly becomes...

25th Apr. 2020, at 03:55 pm CEST#6
0 Likes

Nobody has liked this post so far
@upola:

Why don't you book the money back?

You can gamble it away in the next casino and open a new mimim thread.

Do not suggest something like that ! Imagine that he does that and then we have to read your useless comment again.


This post has been translated automatically

Anonym

Question to the community - Where does bad luck end and it possibly becomes...

25th Apr. 2020, at 07:39 pm CEST#7
0 Likes

Nobody has liked this post so far
UPDATE: Thanks first of all for all the messages. Sometimes problems resolve themselves. The casino proactively contacted me and told me that there were "network problems as part of a site update", whatever is meant by that, and refunded all bets and also posted a bonus with 3x wagering of 200 EUR to the account. The almost 3000 EUR I withdrew via Trustly and with the bonus I played, also again Book of the Dead and immediately after the third spin bonus round to 2 EUR with 600 win. I think my part...be that as it may, I managed the wagering without problems and could bring another 500 to the payout. What was really now, I will never know but for me it turned out well against expectations.

This post has been translated automatically

Anonym

Question to the community - Where does bad luck end and it possibly becomes...

25th Apr. 2020, at 07:40 pm CEST#8
0 Likes

Nobody has liked this post so far
I wouldn't have been comfortable with the chargeback as I've never done anything like this before, luckily it's off the table now.

This post has been translated automatically

WithoutWings
Expert

Question to the community - Where does bad luck end and it possibly becomes...

25th Apr. 2020, at 08:14 pm CEST#9
0 Likes

Nobody has liked this post so far
I can only say for my part I am sure that Manipulation is without end. More I say here no more only nasty comments BTG has their seat as far as I know also on Curacoa. If I'm not mistaken there you never know exactly what the where how there rumdrehen except the themselves

This post has been translated automatically

Anonym

Question to the community - Where does bad luck end and it possibly becomes...

25th Apr. 2020, at 08:54 pm CEST#10
0 Likes

Nobody has liked this post so far
WithoutWings wrote on 25.04.2020 at 20:14 clock: I can only say for my part I am sure that is manipulated without end. More I say to it here no more only bad comments BTG has their seat as far as I know also on Curacoa. If I'm not mistaken there you never know exactly what the where how there rumdrehen except the themselves

BTG has its headquarters in Australia

This post has been translated automatically

Hot Topics26th Nov. 2024 at 12:47 am CET

Sports betting
0
Gossip
0
Watch-out
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately