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Online Casinos in general: Quasargaming ceases operations

Topic created on 22nd Nov. 2018 | Page: 1 of 1 | Answers: 9 | Views: 2,759
Timo0510
Top Member
We would like to inform you that, regrettably, the management of Quasar Limited has decided to discontinue its operations via quasargaming.com as of November 29, 2018. If you have any outstanding balance in your account at this time, you can still log in for a limited time and request it for withdrawal. Therefore, we urge you to request such withdrawal as soon as possible.

In accordance with paragraph 83 of the General Terms and Conditions, an administrative fee of up to five euros (EUR 5) will be charged for processing your withdrawal request, regardless of whether it is approved by the Company. It will be automatically deducted from your outstanding account balance (if any), or the amount of your requested withdrawal, after closing and receipt of a withdrawal request. Accordingly, the minimum withdrawal amount will be reduced from 10 euros to 5 euros, effective November 29, 2018.


Please note that your account will eventually become inaccessible to you. If you still have an active amount of money in your account at that time, you will need to contact our customer service at support@quasargaming.com from your registered email address to withdraw such balance.


We also encourage you to review the Inactive Accounts section of our Terms and Conditions. You are reminded that if your account is considered inactive for the period specified therein, a maintenance fee of five euros (EUR 5) per month will be charged until you request a withdrawal and it is successfully approved or until the outstanding balance is exhausted, whichever occurs first. Please treat this as a final notice of these terms and note that the maintenance fee will be automatically deducted from your outstanding balance each month and that no further notices of this deduction will be provided. We therefore urge you to request a payment of your outstanding balance as soon as possible.


For more information about Quasar Gaming's discontinuation of operations, please review the relevant FAQs, which can be found here https://quasargaming.zendesk.com/hc/de , as well as in our Terms and Conditions .


Upon approval of your withdrawal request, the Company will execute it for you within five (5) business days starting from the date of approval thereof. Please note that the Company reserves the right to deny a withdrawal request if insufficient or unsatisfactory information and/ or documentation is provided for Verification or if the Company determines that you are not eligible for withdrawal for any reason


Sincerely,


Your Quasar Gaming Team


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Latino
Experienced

According to paragraph 83 of the General Terms and Conditions, an administrative fee of up to five euros (EUR 5) will be charged for processing your withdrawal request,

You are reminded that if your account is considered inactive for the period specified therein, a maintenance fee of five euros (EUR 5) per month will be charged

Wow, one last time to rip off the customers


Is it possible to see the game history of the last weeks or are the "maintenance works" still in progress? As bad as it recently ran at Quasar I would like to check the gameplay.

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Anonym
That's the way it is when you simply ignore a country with 82 million inhabitants

Mybet had to experience this bitterly and so did Quasar.

I can not even log in, but more than 1 Eur I have there do not think. Well have never won at Quasar anyway
sonderlich what won

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M****3
Latino wrote on 11/22/2018 at 3:23 PM

Wow, one last time ripping off the customers


Can you eigenltich already again see the game progress of the last weeks or are the "maintenance work" still in progress. As bad as it ran recently at Quasar I would like to check the gameplay.

Since you're right there they would really educate times the customers Dennis stands yes drinne no matter whether the payout is executed or not a processing fee of 5 € is to be paid

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Simbda
Top Member
Timo0510 wrote on 11/22/2018 at 3:13 PM: We would like to inform you that the management of Quasar Limited has regrettably decided to discontinue its operations through quasargaming.com as of November 29, 2018. If you have any outstanding balance in your account at that time, you can still log in for a limited time and request it for withdrawal. Therefore, we urge you to request such withdrawal as soon as possible.

In accordance with paragraph 83 of the General Terms and Conditions, an administrative fee of up to five euros (EUR 5) will be charged for processing your withdrawal request, regardless of whether it is approved by the Company. It will be automatically deducted from your outstanding account balance (if any), or the amount of your requested withdrawal, after closing and receipt of a withdrawal request. Accordingly, the minimum withdrawal amount will be reduced from 10 euros to 5 euros, effective November 29, 2018.


Please note that your account will eventually become inaccessible to you. If you still have an active amount of money in your account at that time, you will need to contact our customer service at support@quasargaming.com from your registered email address to withdraw such balance.


We also encourage you to review the Inactive Accounts section of our Terms and Conditions. You are reminded that if your account is considered inactive for the period specified therein, a maintenance fee of five euros (EUR 5) per month will be charged until you request a withdrawal and it is successfully approved or until the outstanding balance is exhausted, whichever occurs first. Please treat this as a final notice of these terms and note that the maintenance fee will be automatically deducted from your outstanding balance each month and that no further notices of this deduction will be provided. We therefore urge you to request a payment of your outstanding balance as soon as possible.


For more information about Quasar Gaming's discontinuation of operations, please review the relevant FAQs, which can be found here https://quasargaming.zendesk.com/hc/de , as well as in our Terms and Conditions .


Upon approval of your withdrawal request, the Company will execute it for you within five (5) business days starting from the date of approval thereof. Please note that the Company reserves the right to deny a withdrawal request if insufficient or unsatisfactory information and/ or documentation is provided for Verification or if the Company determines that you are not eligible for withdrawal for any reason


Sincerely,


Your Quasar Gaming Team



And ovo too. They belong together 😉 I'm not sad about it. Could not play there anyway more. Who blocks the countries is to blame. Back when Novoline was still there 👍 then only 👎

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Anonym
pity have always enjoyed playing there at quasargaming.but with the departure of Novoline was probably nothing more to save. ovo is actually I do not care.

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dizyen
Rookie
What about Jackpot payouts from the Novoline era?

After all, StarGames has also paid out, does OVO or Quasar also? I can imagine that many have reingebuttert, would only be fair to pay them back now the same.

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Simbda
Top Member
dizyen wrote on 11/22/2018 at 8:36 pm: What about Jackpot payouts from the Novoline era, by the way?

After all, StarGames has also paid out, does OVO or Quasar also? I can imagine that many have reingebuttert, would only be fair to pay them back now the same.

I do not think that they do the same, they would have written. At StarGames it was so that novo has withdrawn and therefore they have probably done so in Germany with the jakpot paid out. Since it was pure novo casinos. Is not the case with Quasar because the games are still playable elsewhere. Just not beo ovo or Quasar

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schwede666
Top Member
I still have a few hundred loyalty points there, but they disappear without comment into nirvana, which shows once again how much loyalty programs are worth to the operators in the end...

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Simbda
Top Member
schwede666 wrote on 11/22/2018 at 23:27: Still have a few hundred loyalty points there, they disappear without comment in nirvana which again shows how much loyalty programs are ultimately worth to the operators...

Cheeky is that. I had back then where I could still log in but no longer deposit. Converted my loyalty points into a lappi backpack. Was at Quasar

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