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Online Casinos in general: Quasar pays out jackpot credits ! (Page 4)

Topic created on 03rd Dec. 2018 | Page: 4 of 7 | Answers: 65 | Views: 15,175
upola
Legend
Just checked....still have 77 cents on it.

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Huseyin
Experienced
upola wrote on 04/12/2018 at 12:14 pm: Just checked....still have 77 cents on it.

How did you contact them by email or Live Chat? Live chat is not visible on my end. Sent email last night, still no response.

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upola
Legend
On the site you can make a request by E,maikl.The answer came 10 minutes later

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Begbie
Elite
Huseyin wrote on 04/12/2018 at 12:16 PM
How did you contact them by email or Live Chat? Live chat is not visible on my end. Sent email last night, still no reply

you should also use the same email as you used to register....

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Huseyin
Experienced
Begbie wrote on 04/12/2018 at 12:24 PM
you should also use the same email you used to register....

I did the same. Unfortunately no answer so far

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upola
Legend
Why don't you try again now?

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Huseyin
Experienced
Again sent email for the third time. Other question after what is it paid out Jackpot games or? I have played a lot of EGT games is it one of them ?

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ruhrpott
Expert
Last night I wrote an email and asked for the remaining credit to be paid out to my payment method. Just came the answer that the requested payout is on the way. But whether that is now 1, 10, 100 or 1000 €, no idea^^ I'll report tomorrow when it's on my bank account

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Knochen
Elite
Huseyin wrote on 04/12/2018 at 12:36 pm: Sent email again for the third time. Other question after what is it paid out Jackpot games or? I have played a lot of EGT games does it include ?

I guess it is paid out the amount that one has deposited in jackpots itself. So not everything you have bet in jackpot games but only what has actually flowed into the jackpot. The jackpots do not belong to the casino. How it is with EGT games I do not know, at StarGames it was at that time I think the Novoline games

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ruhrpott
Expert
Okay, at least it turned out a little bit:
Hi Sven,
thank you very much for contacting us.
We are very pleased to inform you that your payout of 15,53 EUR to your bank account has already been executed.
If you have any further questions or concerns, please do not hesitate to contact us.
Until then, we congratulate you on your win and wish you continued success!
Yours sincerely
Quasar Gaming Support Team


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