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Online Casinos in general: Win was not saved / Help (Page 2)

Topic created on 18th Dec. 2020 | Page: 2 of 3 | Answers: 21 | Views: 4,898
Klabisto
Experienced

Win was not saved / Help

18th Dec. 2020, at 10:58 am CET#11
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der_der_immer_zockt wrote on 18.12.2020 at 07:32

Can anyone give me a Tip or has anyone also had such an experience?

Good morning
Yesterday I played at Mr Vegas the slot "Secrets of Christmas" from Netent on 50 cents. Had received 10 FS, played this, on the last spin finally came around 36 euros win (x5 multipler), I still briefly saw the display win 37.70 euros.... BUT the money was NOT booked to my account. There was no message such as "Congratulations" or "Your win is..." or something. But I only noticed this when I unfortunately already made 2 more spins!!! One does not expect it...... . and unfortunately also no screenshot made....

I immediately in the chat, but they could only forward this to the Provider, there was nothing more to see, also in the gameplay these free spins did not appear.

Now I'm waiting for the result.

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Phillias_Md
Amateur

Win was not saved / Help

18th Dec. 2020, at 11:44 am CET#12
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So they just told me supposedly one was next to the line and therefore no win.then I wonder why but 200 were displayed as a win

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Phillias_Md
Amateur

Win was not saved / Help

18th Dec. 2020, at 11:45 am CET#13
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upola wrote on 18.12.2020 at 10:27: The shit with such a situation is, you can not prove it.
If the casino is stubborn, there is not much you can do.

Yes that's the shit ...can't prove it but then I'll leave my money elsewhere from now on. too bad but I don't have to be fooled

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Phillias_Md
Amateur

Win was not saved / Help

18th Dec. 2020, at 11:47 am CET#14
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Phillias_MdPhillias_Md

Edit: Winning pictures correctly adjusted

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a1m3tt1

Win was not saved / Help

18th Dec. 2020, at 01:06 pm CET#15
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do not see the problem, the fourth is clearly offset

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Begbie
Elite

Win was not saved / Help

18th Dec. 2020, at 01:19 pm CET#16
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Begbie

Line 9 was definitely not hit.
A classic "near miss" picture.

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Niroht
Experienced

Win was not saved / Help

18th Dec. 2020, at 03:19 pm CET#17
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Klabisto wrote on 12/18/2020 at 10:58 AM
Good morning
Yesterday I played at Mr Vegas the slot "Secrets of Christmas" from Netent on 50 cents. Had got 10 FS, played them, on the last spin finally came around 36 euros win (x5 multipler), I still briefly saw the display win 37.70 euros.... BUT the money was NOT booked to my account. There was no message such as "Congratulations" or "Your win is..." or something. But I only noticed this when I unfortunately already made 2 more spins!!! One does not expect it...... . and unfortunately no screenshot made....

I immediately in the chat, but they could only forward this to the Provider, there was nothing more to see, also in the gameplay these free spins did not appear.

Now I'm waiting for the result.

Happened to me at Mrvegas a few days ago with Starburst. Since were not credited for the spin the 21 euros win. In the history of Netent the win was listed and in the game history of Mr Vegas not.
In the first chat I was first fobbed off with history and cookie delete and so nonsensical bullshit. I then opened the game again and made a screenshot of this history and was then taken seriously in the chat😳🙄. It was forwarded to Netent and well three days later the win arrived.
Will probably run with you so and subsequently credited
Ultimately, I suspect that it was on me, because I had pressed several times on the display when the win was displayed

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Anonym

Win was not saved / Help

18th Dec. 2020, at 04:45 pm CET#18
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I had it at sunmaker once that I got free spins at "Crystal Ball" but the game then crashed
Of course as always then reloaded the game, no free spins
Directly into the chat, they said I had not won any free spins, everything be quite normal
So had to write the games to the wind
Annoying
Actually a good Provider but that always remains as a bad taste when I Deposit there nowadays times what

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Phillias_Md
Amateur

Win was not saved / Help

18th Dec. 2020, at 07:08 pm CET#19
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Begbie wrote on 12/18/2020 at 1:19 pm: Phillias_Md

Line 9 was definitely not hit.
A classic "near miss" picture.

Yes but then why was big win 200 euro displayed?

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Phillias_Md
Amateur

Win was not saved / Help

18th Dec. 2020, at 07:09 pm CET#20
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a1m3tt1 wrote on 12/18/2020 at 1:06 pm: don't see the problem, the fourth is clearly offset.

But it was displayed big win 200 euro with coins that flew through the air

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