Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Problems with the payout

Topic created on 26th Jun. 2024 | Page: 1 of 1 | Answers: 6 | Views: 1,410
Kanki

Problems with the payout

26th Jun. 2024, at 07:45 pm CEST#1
0 Likes

Nobody has liked this post so far
Hello,

i'm hoping that someone here can help me with a pending payout. I registered with Wunderino a few weeks ago - deposited via PayPal and then played.

Since last week I have been trying to have the balance transferred to me.

First via my bank account - which didn't work because they said I should choose a withdrawal method with which I deposited.

Well, then I chose PayPal. And now I got an email saying that this doesn't work either.

I deposited twice in total - first via PayPal, then via Paysafe.

I then contacted support and they said that I should enter the payment method I used LAST.

I then asked for the terms and conditions in which this should be stated. Then he talked about a closed loop etc.

The point is...it just seems that he refuses to pay out on Paysafe even though I want it on PayPal - most likely in the hope that I might give up.

How should I proceed and can a reputable Wunderino support team help me?

Thank you very much

This post has been translated automatically

L****z

Problems with the payout

26th Jun. 2024, at 08:56 pm CEST#2
1 Like

Liked this post: Avatar von Kanki Kanki

Kanki wrote on 26.06.2024 at 19:45:

How should I proceed further

Pay out to Paysafe.

This post has been translated automatically

TWiSTeD
Top Member

Problems with the payout

26th Jun. 2024, at 09:02 pm CEST#3
1 Like

Liked this post: Avatar von Kanki Kanki
you can also withdraw from paysafe to your bank account.

This post has been translated automatically

Kanki

Problems with the payout

26th Jun. 2024, at 09:10 pm CEST#4
0 Likes

Nobody has liked this post so far
Thank you - I have just checked this. But if you google it you get contradictory statements regarding a direct payout from Paysafe to a bank account. Was this perhaps changed not too long ago?

But I've just seen a YouTube video of someone demonstrating in simple terms that this is possible - and now I have confirmation from both of you. I'll just do it via Paysafe.

Thank you very much

This post has been translated automatically

TWiSTeD
Top Member

Problems with the payout

27th Jun. 2024, at 03:21 am CEST#5
0 Likes

Nobody has liked this post so far
not done for a long time, but if i remember correctly, it comes from a german iban

This post has been translated automatically

WithoutWings
Expert

Problems with the payout

27th Jun. 2024, at 02:05 pm CEST#6
1 Like

Liked this post: Avatar von TWiSTeD TWiSTeD
This goes without problems with a fee but you can cope with it

This post has been translated automatically

TWiSTeD
Top Member

Problems with the payout

27th Jun. 2024, at 08:57 pm CEST#7
0 Likes

Nobody has liked this post so far
good advice from withoutwings. there are fees, but they are reasonable

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 12:01 am CET

Casino Games
0
Offline Casinos
0
Inside
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately