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Online Casinos in general: Problems with Energy Casino - unable to connect to the game server

Topic created on 07th Feb. 2021 | Page: 1 of 1 | Answers: 4 | Views: 1,924
Malganes
Top Member

Problems with Energy Casino - unable to connect to the game server

7th Feb. 2021, at 09:48 pm CET#1
0 Likes

Nobody has liked this post so far
Hi there,

maybe someone here can help me with my problem. Unfortunately, the support is no longer available at Energy Casino. Live Chat is already off and calling is also not possible because it says that the phone lines are temporarily unavailable.

I have taken advantage of this offer:

We have prepared a special Reload bonus offer for you!

Take advantage of this fantastic opportunity and try some of the incredible slots from this brand new Provider! Play with Synot for top-notch quality and unparalleled gameplay.

Deposit between 05.02.2021, 12pm and 07.02.2021, 23:59pm CET and choose the Synot Reload Special offer to receive a 100% up to €50 bonus. The bonus and Deposit amount must be wagered at least 15 times and the bonus balance is available in Synot slots only.

Good luck and have fun!
Your EnergyCasino Team



All well and good, but when I open a slot from Synot, I get this error message:

Unable to connect to game server


Really annoying, because this offer is designed only for slots from Synot and these are now not playable, because this error message comes and the slot does not open.
I can therefore play with my deposited money also no other slots.

Maybe someone has this problem and knows a solution?

This post has been translated automatically

Mendex
Rookie

Problems with Energy Casino - unable to connect to the game server

7th Feb. 2021, at 10:08 pm CET#2
0 Likes

Nobody has liked this post so far
Try to clear the cache or browser data or open the game in desktop mode. Had so the error also already with nem gamomat slot on at EnergyCasino

This post has been translated automatically

Malganes
Top Member

Problems with Energy Casino - unable to connect to the game server

7th Feb. 2021, at 10:17 pm CET#3
0 Likes

Nobody has liked this post so far
Mendex wrote on 07.02.2021 at 22:08: Try to clear the cache or browser data or open the game in desktop mode. Had so the error also already with nem gamomat slot on at EnergyCasino

Thanks for your quick reply
Cache and browser data I have already deleted. Has unfortunately also brought nothing. Have also tried other browsers, unfortunately also without success. What do you mean by open the game in desktop mode, or how do I do that?

This post has been translated automatically

Mendex
Rookie

Problems with Energy Casino - unable to connect to the game server

8th Feb. 2021, at 01:20 am CET#4
0 Likes

Nobody has liked this post so far
Topic can be closed. Problem has been solved

This post has been translated automatically

Caro
Expert

Problems with Energy Casino - unable to connect to the game server

8th Feb. 2021, at 03:06 pm CET#5
0 Likes

Nobody has liked this post so far
At the request of the TE, I will close the thread.

This topic was closed

This post has been translated automatically

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