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Online Casinos in general: Problems with BluVegas (Page 3)

Topic created on 01st Feb. 2025 | Page: 3 of 3 | Answers: 33 | Views: 1,287
Alexelvis
Rookie

frapi07 wrote on February 07, 2025 at 11:44 am:

I can reassure you. You will get your money back. I've seen a few of these cases and as soon as the right contact person was contacted, the problem was solved within a few days. Unfortunately, I don't know what you deposited with. Bank, of course - but with what exactly? Sofortüberweisung or another Provider? In any case, you need to contact this provider. I would also contact the casino, but in my experience they take longer to resolve the problem.

I can't say anything about the chances of winning, but I don't think it works better anywhere else.

I deposited immediately. I'll wait and see what the investigations reveal. It shouldn't take 2-3 days now... Yes, that's true, unfortunately I've noticed that every now and then in the last few years when I play. I haven't played for many years now ... in the past every now and then, but the wins were already regular, it was very rare to Deposit two or 3000 € and not win anything. That's standard now. I just can't get excited about the German gambling providers. I find the 5 second rule creepy and the one euro bets just aren't for me. So I leave it

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DieWunderharke5000
Expert
As frapi already said, it's best to contact the payment Provider if you haven't already done so. In your case this would be Klarna. The money will have arrived there from your bank, but will not have been forwarded to the casino. Somewhere in their system it is stuck and the casino only sees that nothing has arrived.

In any case, it's not gone. It just takes a while for it to reappear. In my case, it took forever because I was trying to resolve it with the casino the whole time. After I contacted Klarna, they resolved it within a few days.

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frapi07
Elite

Alexelvis wrote on February 07, 2025 at 11:51 am:

I deposited by SOFORT... I'll wait and see what the investigations reveal. It should not fail on 2-3 days now. Yes, that's true, unfortunately I've noticed that every now and then in recent years when I play. I haven't played for many years now ... in the past every now and then, but the wins were already regular, it was very rare to Deposit two or 3000 € and not win anything. That's standard now. I just can't get excited about the German gambling providers. I find the 5 second rule creepy and the one euro bets just aren't for me. So I leave it

You can call 089 20 20 88 90 ( Monday to Thursday between 8.30 am and 6.00 pm and Fridays between 8.30 am and 5.00 pm) and ask. It costs nothing.

Yes, I've moved away from slots and now mostly only play live casino

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Alexelvis
Rookie

frapi07 wrote on February 07th, 2025 at 12:19 pm:

You can call 089 20 20 88 90 ( Monday to Thursday between 8.30 and 18.00 and Fridays between 8.30 and 17.00) and ask. It costs nothing.

Yes, I've moved away from slots and now mostly only play live casino


Thank you! I'll do that!

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