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Online Casinos in general: Problem when cashing out at Luckydreams

Topic created on 07th May. 2023 | Page: 1 of 2 | Answers: 16 | Views: 2,656
Mister7

Problem when cashing out at Luckydreams

7th May. 2023, at 11:57 pm CEST#1
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Hello,

I have won 1400 euros on luckydreams. I am completely verified. I deposited via Astropay unfortunately I can not pay out via Astropay??? Bank account goes I would like but not, so I thought I pay out via Mifinity. There I have created an account. I have sent several times screenshot via PC with my data at Mifinity to Luckydreams. Each time rejected although I have sent everything I can no longer send.

Unfortunately, the support is so of grottenschlecht at Luckydreams. I really do not know what to do now...

Do you have any ideas?

Greetings Mister7

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WithoutWings
Expert

Problem when cashing out at Luckydreams

8th May. 2023, at 07:37 am CEST#2
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The reason for the rejection of the screenshots should be able to tell you the chat? I would ask that again today, I have had only positive experiences with Lucky so far, however I also pay out to the bank account. Most of the time some detail is missing on the screens. That's all I would know how to do now.

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Twfarcry6
Amateur

Problem when cashing out at Luckydreams

8th May. 2023, at 08:16 am CEST#3
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With mifinity only screenshot from desktop pc or version is accepted. There must be somehow email and name to see. You have to ask.

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Tonkabohne
Top Member

Problem when cashing out at Luckydreams

8th May. 2023, at 08:45 am CEST#4
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Twfarcry6 wrote on 08.05.2023 at 08:16: With mifinity only screenshot of desktop pc or version is accepted. There must be somehow email and name to see. You have to ask for it.

He has the problem with Lucky and not with Mifinity


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Tonkabohne
Top Member

Problem when cashing out at Luckydreams

8th May. 2023, at 08:51 am CEST#5
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Mister7 wrote on 07/05/2023 at 23:57: Hello,

I won 1400 euros on luckydreams. I am completely verified. Deposited I have via Astropay unfortunately I can not pay out via Astropay??? Bank account goes I would like but not, so I thought I pay out via Mifinity. There I have created an account. I have sent several times screenshot via PC with my data at Mifinity to Luckydreams. Each time rejected although I have sent everything I can no longer send.

Unfortunately, the support is so of grottenschlecht at Luckydreams. I really do not know what to do now...

Do you have any ideas?

Greetings Mister7

Can't complain about Lucky either.


But yes, they are very meticulous about that.

send it by mail to support@luckydreams.com

it worked for me

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Mister7

Problem when cashing out at Luckydreams

8th May. 2023, at 12:06 pm CEST#6
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Hello,

Thanks for the replies. I have sent everything through Desktop.

Time comes the error
Kindly ask you to upload into your account a screenshot of the Deposit from your MiFinity account with all the personal details visible. The screenshot should depict your name, deposit details and account number.

The next time the email comes :

Kindly ask you to upload into your account a screenshot of the deposit from your MiFinity account with all the personal details visible. The screenshot should depict your name, deposit details and account number.


Once in chat was said that everything fits I should try again ect...

I have sent everything the home page of Mifnity where my wallet number name is at the top the page where address and personal details are. There is nothing more I can send.

What I find strange anyway why I deposit with Astropay and I can only withdraw with crypto bank account and Mifinity what is this anyway...

Greetings Mister7

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Tonkabohne
Top Member

Problem when cashing out at Luckydreams

8th May. 2023, at 01:43 pm CEST#7
1 Like

Liked this post: Avatar von CashOut CashOut
Then they want to string you along so that you gamble it all away again.

I can't imagine the procedure any other way.

Unfortunately, it has become so ne fashion.

Stay strong and try again and again.

Eventually they wave it through

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WithoutWings
Expert

Problem when cashing out at Luckydreams

8th May. 2023, at 02:36 pm CEST#8
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The normally do not hold out mostly missing some detail there is yes that they want to have the Deposit made with on it, that's certainly possible somehow I had the time but unfortunately can not remember how I had solved.

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Gambler23

Problem when cashing out at Luckydreams

22nd Aug. 2023, at 01:04 am CEST#9
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Good day, also registered at luckydreams.com over the weekend. Deposited 70 euros without claiming a bonus. Played my way up to 15,000. played it down to just under 4-5,000. Then bought a feature at a Jackpot game for 860 euros. The unbelievable happened. 15 coins, filled it all up and got the grand jackpot, something like 40,000. I was in shock and quickly skipped everything. End of story.

Have "won" 47,690 euros that was now on Saturday the 19.8.23. have sent all my documents to verify and was verified in less than 24 hours. Had deposited by credit card. Withdrawal method also selected the credit card in 4,000 euro increments. But since I did that, nothing has happened. The last withdrawal I have requested on Saturday at 16:50 and it is continuously "pending" there. I also wrote to the support on Monday at 14:00 but no answer so far. Do you think I will get the money ? The wait and the uncertainty makes one more head than if one gambles away 100 euros 😂

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Slavefighter
Rookie

Problem when cashing out at Luckydreams

22nd Aug. 2023, at 05:30 pm CEST#10
1 Like

Liked this post: Avatar von Gambler23 Gambler23
Gambler23 wrote on 22.08.2023 at 01:04: Good day, also registered at luckydreams.com over the weekend. Deposited 70 euros without claiming any bonus. Played my way up to 15,000. played it down to just under 4-5,000. Then bought a feature at a Jackpot game for 860 euros. The unbelievable happened. 15 coins, filled it all up and got the grand jackpot, something like 40,000. I was in shock and quickly skipped everything. End of story.

Have "won" 47,690 euros that was now on Saturday the 19.8.23. have sent all my documents to verify and was verified in less than 24 hours. Had deposited by credit card. Withdrawal method also selected the credit card in 4,000 euro increments. But since I did that, nothing has happened. The last withdrawal I have requested on Saturday at 16:50 and it is continuously "pending" there. I also wrote to the support on Monday at 14:00 but no answer so far. Do you think I will get the money ? The waiting and the uncertainty makes one more head than if one gambles away 100 euros 😂

HI Gambler,


48std can last that gladly already times, both with and without bonus.
With the sums mentioned vl is checked again a bit more.

If nothing has happened by Thursday / Friday, I would again in the SUpport and politely ask if something is missing documents or what the payment fails.

So far, you have always gotten his money there, even gladly times 4 digits

LG

Slave

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moralischverwerflich
Expert

Problem when cashing out at Luckydreams

22nd Aug. 2023, at 06:02 pm CEST#11
1 Like

Liked this post: Avatar von Gambler23 Gambler23

Gambler23 wrote on 22.08.2023 at 01:04: Good day, also registered at luckydreams.com over the weekend. Deposited 70 euros without claiming any bonus. Played my way up to 15,000. played it down to just under 4-5,000. Then bought a feature at a Jackpot game for 860 euros. The unbelievable happened. 15 coins, filled it all up and got the grand jackpot, something like 40,000. I was in shock and quickly skipped everything. End of story.

Have "won" 47,690 euros that was now on Saturday the 19.8.23. have sent all my documents to verify and was verified in less than 24 hours. Had deposited by credit card. Withdrawal method also selected the credit card in 4,000 euro increments. But since I did that, nothing has happened. The last withdrawal I have requested on Saturday at 16:50 and it is continuously "pending" there. I also wrote to the support on Monday at 14:00 but no answer so far. Do you think I will get the money ? The waiting and the uncertainty makes you more head than if you gamble away 100 euros 😂

Do not worry, takes a while with them with such sums. Last year we have paid out with our zockergruppe da 26k, the first payout has taken almost 2 weeks, then all payouts went ratz fatz, even faster as one is used to it there.

!! But is only the experience of last year, this year I have not played there yet and therefore no idea if what has changed there!

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Gambler23

Problem when cashing out at Luckydreams

22nd Aug. 2023, at 06:15 pm CEST#12
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Thank you very much for the quick answers. There I am reassured. The support has now also answered me that my payments are in the "queue" because they are processed manually. 😊

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Gambler23

Problem when cashing out at Luckydreams

25th Aug. 2023, at 04:26 pm CEST#13
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I have one more question. Is it possible to change the payment method ? I have a monthly payment limit of 5000 euros on my N26 account. More I simply can not receive. I tried to withdraw by bank transfer but it is not confirmed yet. Can you help me there ?

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Tonkabohne
Top Member

Problem when cashing out at Luckydreams

25th Aug. 2023, at 05:31 pm CEST#14
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First of all congratulations on the win !

Mega !

Luckydreams is top in terms of payouts.

You can not change the withdrawal method.

I have tried it before.

For something like this you have an e-wallet.

I would advise you not to use bank transfer.

It can backfire.

Just let the money rest on your Lucky account and pay it to you month by month if that works ?

Do not gamble again.

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ChrizRizz

Problem when cashing out at Luckydreams

28th Oct. 2023, at 04:27 pm CEST#15
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Hey I'm new here, have now registered here specifically to get help...
I gamble from time to time. Now I have won at Luckydreams with 50€ -1900€ ...

And of course now the casino opposes my withdrawal....
I was already almost completely verified, it was missing only one document or was wrong and that with the account statement (have paid by bank transfer) because they want a document where everything of the Deposit is aaaaaaaaber also your name and that's where the problem begins... Name is not on my bank statements. Then the agent in chat said I should just send bank card yet, said done. Yesterday everything was also accepted and had my money already in the payout. Just I look and money is back on my Lucky account and at Verification is now suddenly a document rejected.... It was clear as soon as you win something, the cross but deposit goes without problems wah? am really p**sed... Then asked in chat why it was now suddenly rejected and he writes me the text they tell me for 3 days I should send an account statement from my last deposit (which I did so far). I think they do not get along with the fact that my name is not on the statement but what should I do if he can not stand there? I have tried everything and just want my money. Have the last 6 months probably 8k gambled without a win, now I win something and the people f**ked... The thing is, the juckt it anyway not whether I get the money or not, I can not do anything about it.


Edit: see just now they have simply changed the date of the statement I should show. Yesterday I should send account statement from 11.10.23 and from 25.10.23. Then they have rejected the 11.10 today and now write (Rejected please send a document from 7.4.23 hahaha that's just bullshit
Can anyone help me ?

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