Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Problem / Warning Royalspinz

Topic created on 05th Nov. 2019 | Page: 1 of 1 | Answers: 1 | Views: 1,063
timtest

Problem / Warning Royalspinz

5th Nov. 2019, at 08:12 am CET#1
0 Likes

Nobody has liked this post so far
Hello people

i deposited 20 € at said online casino Royalspinz.com a few days ago and used the Welcome bonus of 400%.
Thus, I had € 100 credit with 33x turnover requirements.
Unfortunately, I have seen some AGB points only later, because they are well hidden
However, the bonus conditions, etc. I have read through well.

After a short time I have won with 20 cents bet in a game over 890 €.
This I have then completely converted, so that I could arrange in the end 675 € for withdrawal.

After the casino received the documents I needed, the withdrawal was suddenly canceled and a new one of 200 € was automatically initiated.

The T&C point I was referred to by support: "13.6 If a player's accumulated Deposit amount does not exceed €200, player will be entitled only up to X10 last deposit. This maximum payout will be enforced also in cases where the player made additional deposits which were deemed at the sole discretion of the Casino to have been made in order to exceed the €200 accumulated deposit amount."

Is this point allowed?

In addition, the difference of 475 € was removed from my player account and I was told that there is also a point in the terms and conditions, which I still have not found. (I will look at once again in peace completely all the subpages...)

I hope so far that at least the 200 € payout now goes through.

What do you say? Are there still any options there on my part?

My advice - play somewhere else!

Love


This post has been translated automatically

upola
Legend

Problem / Warning Royalspinz

5th Nov. 2019, at 09:03 am CET#2
0 Likes

Nobody has liked this post so far
If it is in the terms and conditions then it is so.
This is a Curacao casino, you have no option.
Be glad if you azstahlen the 200 euros.
The terms and conditions should always be read before, not after.

This post has been translated automatically

Hot Topics19th Sep. 2024 at 03:46 am CEST

Bonus
0
Bonus
0
Watch-out
0
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately