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Online Casinos in general: Problem / Warning Royalspinz

Topic created on 05th Nov. 2019 | Page: 1 of 1 | Answers: 1 | Views: 1,096
timtest

Problem / Warning Royalspinz

5th Nov. 2019, at 08:12 am CET#1
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Hello people

i deposited 20 € at said online casino Royalspinz.com a few days ago and used the Welcome bonus of 400%.
Thus, I had € 100 credit with 33x turnover requirements.
Unfortunately, I have seen some AGB points only later, because they are well hidden
However, the bonus conditions, etc. I have read through well.

After a short time I have won with 20 cents bet in a game over 890 €.
This I have then completely converted, so that I could arrange in the end 675 € for withdrawal.

After the casino received the documents I needed, the withdrawal was suddenly canceled and a new one of 200 € was automatically initiated.

The T&C point I was referred to by support: "13.6 If a player's accumulated Deposit amount does not exceed €200, player will be entitled only up to X10 last deposit. This maximum payout will be enforced also in cases where the player made additional deposits which were deemed at the sole discretion of the Casino to have been made in order to exceed the €200 accumulated deposit amount."

Is this point allowed?

In addition, the difference of 475 € was removed from my player account and I was told that there is also a point in the terms and conditions, which I still have not found. (I will look at once again in peace completely all the subpages...)

I hope so far that at least the 200 € payout now goes through.

What do you say? Are there still any options there on my part?

My advice - play somewhere else!

Love


This post has been translated automatically

upola
Legend

Problem / Warning Royalspinz

5th Nov. 2019, at 09:03 am CET#2
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Nobody has liked this post so far
If it is in the terms and conditions then it is so.
This is a Curacao casino, you have no option.
Be glad if you azstahlen the 200 euros.
The terms and conditions should always be read before, not after.

This post has been translated automatically

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