Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Problem Betsafe, why verify account again?

Topic created on 03rd Feb. 2020 | Page: 1 of 1 | Answers: 2 | Views: 1,637
Hoacorinna

Problem Betsafe, why verify account again?

3rd Feb. 2020, at 08:31 pm CET#1
0 Likes

Nobody has liked this post so far
Hello, I am new here.

I have been playing at Betsafe.com for a long time and am also verified there. I had a few withdrawals there and never had any problems

Yesterday, I had 2 withdrawals with about a total of 900 euro requested and today I got an email, I should verify my account because I have a joint account! I do not understand how they get on it now, I do not have a joint account! Support does not really help me. Screenshot of the account statement I have of course uploaded. The support would forward it, it said in the chat.

Stalling technique or do they suddenly no longer want to pay?

This post has been translated automatically

Klempo77
Expert

Problem Betsafe, why verify account again?

3rd Feb. 2020, at 09:44 pm CET#2
0 Likes

Nobody has liked this post so far
I believe that they do not need it
I also verified my account again, it was no problem at all

And I find betsafe / betsson very reputable

By the way, I had to verify my account again with a few others, I do not know what it is, but if you have nothing to hide is also no problem

This post has been translated automatically

Hoacorinna

Problem Betsafe, why verify account again?

3rd Feb. 2020, at 09:53 pm CET#3
0 Likes

Nobody has liked this post so far
Klempo77 wrote on 03.02.2020 at 21:44: I think that they do not need it
Also verified account again, was actually no problem

And I find betsafe / betsson very reputable

By the way, I had to verify with a few others also my account again, I do not know what it is, but if you have nothing to hide is also no problem.

Hi,

apparently I have to verify my account because they think I have a joint account. But how do they know? The account is in my name only. Before, the withdrawals also worked and now they come like this. I do not understand.



Here is an excerpt from the email

we are contacting you on behalf of our responsible department.


This has requested a few documents to verify the user account. Please note that this is a standard procedure, which is required by law.



We kindly ask you to provide the following document :



- a copy of a bank account statement of the account****** , showing your full name and account details. It must be evident that this is a joint accountno. If you use online banking, you can make a screen print of the profile page, which shows your full name and account details. Please make sure that the URL is also visible)

This post has been translated automatically

Hot Topics25th Nov. 2024 at 06:56 pm CET

Sports betting
0
Gossip
0
Watch-out
0

GambleJoe Team

Profile picture of JulianJulian online
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately