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Online Casinos in general: Possible problems with the payout?

Topic created on 02nd Aug. 2019 | Page: 1 of 1 | Answers: 5 | Views: 1,506
Jojuaax3
Rookie
Hey,

i played yesterday at Cherry Casino 30€ + 30€ bonus and won 1100€. Cashed out directly.

Now my problem what I may have:
When I looked around a bit on the site, I saw that it is the same licensor as Frank and Fred Casino. There I have mach permanently blocked after a dry spell. (easiest and fastest reason: Gambling addiction, so that the account is closed directly and can never be opened again)
As far as I have read, one must be obligatory by the MGA license in all partner casinos are blocked. This apparently did not happen here because I could Deposit and play

Can I then be deprived of the win? And if so, can I somehow report this violation to the MGA?

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Nick1895
Expert
Congratulations... actually there should be no problems. Curious that once again someone wins who has only written one post here or is newly registered ...

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Jojuaax3
Rookie
Nick1895 wrote on 02.08.2019 at 09:27: Congratulations... actually there should be no problems. Curious that once again someone wins who has only written one post here or is newly registered ...

I was always only silent reader in the forum. I can if you wish to remove the casino name. Only I thought that someone already had something like that.

I mean is a violation of the licensing requirements?

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Kleinkariert
Expert
Win could be disallowed, but this is the first time I've heard of an obligation to be banned from partner casinos.

Do you have the relevant passage? I'll look later after work there times. So far I only know that a few casinos had it in the terms and conditions and some do not

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Jojuaax3
Rookie
Kleinkariert wrote on 08/02/2019 at 13:18: Win could be revoked, but from a commitment to be banned in partner casinos I hear for the first time.

Do you have the relevant passage? I'll check it out later after work. So far I only know that a few casinos had it in the terms and conditions and some did not

Hey I have no source, was a misinterpretation on my part
Since it was so far in all casinos so I thought that is generally valid.

The payout was confirmed on Friday and has also been on Friday on the account. (Trustly)

The topic can therefore be deleted.

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Caro
Expert
The thread creator has received his money, so the thread can be closed


This thread was closed

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