Online Casinos in general: Pokerstars support incapable
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Pokerstars support incapable
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when I log in to Pokerstars I get the following message
"Your Stars account has been temporarily suspended. Please contact support@starsaccount.eu for more information."
Have then contacted the email address provided about 30 days ago, but no response!!!
Since then another 6 emails but support just won't answer me
It can't be that you are allowed to wait over 1 month for an answer...... if the support is overloaded, then you should hire more people or close the crappy store!
I have paid in and paid out several times. There were never problems, so I can not understand why my account was blocked at all. In addition, I still have credit on the account.
I have also not found a live chat... and such a thing wants to be serious
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Pokerstars support incapable
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Will not insinuate anything, but I can not imagine that one is blocked for no reason...Most of those I read have it
about Twitter tried, if you have an account. There ne DM to the PokerstarsSupport
For most, that settles after a few days.
Discord? would perhaps also ne possibility
LIVE chat would only go if you can log in
If you actually still have money on it, you know how you should go your mails
Wish you all the best and that you at least get your money back.
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Pokerstars support incapable
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Now another week is over and I still have no answer....even specially created a Twitter account and tried through it, but my message was not even read... just ridiculous!!!
Have the Schnautze slowly full and will now daily with 10 mails zuspammen, they do not want it apparently different.
Thanks for your answer anyway
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Pokerstars support incapable
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support-de@teamstars.vision-critical.com
But you didn't get it from me !
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Pokerstars support incapable
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"Your account has come to our attention during a routine security check...We therefore ask you to provide us with further information so that we can verify your details. Please send us copies of the following documents..."
Have already uploaded the requested documents. I just hope I don't have to wait another 2 months for these to be released.
@schwede666 Thanks for the Tip! Will save me the mail address times, if it should take longer again.
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