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Online Casinos in general: PokerStars Casino Question

Topic created on 23rd Jan. 2020 | Page: 1 of 2 | Answers: 13 | Views: 5,176
a****m
Hi guys I'm registered for years there but noxh never deposited I think at the time when I signed up they did not even offer real money games I'm not sure. I have heard good things about pokerstars casino because they pay out fast and I was thinking about depositing 20€ with Skrill and taking advantage of the welcome offer. But I have the info about this bonus nicjt kapiert can someone please enlighten me. So if I Deposit now 20€ is replaced as 50€ direct bonus and the question is now I can play with this 50€ direct bonus slots and how can I convert it and is there a max cashout for it?

Confirm Direct Reward purchase

The code provided with your EUR 20.00 (EUR 20.00) deposit entitles you to purchase a Casino "Casino Welcome Offer" Direct Reward of EUR 50.00.
If your deposit is confirmed, EUR 20.00 will be deducted from your Stars account balance to purchase this bonus.
your Stars account will be credited with a direct bonus in the amount of EUR 50.00.
The premium will be credited in EUR.
You can use your Direct Reward to play eligible games in Casino.
You must earn 250 unlock points in eligible games by Feb 20, 2020 13:50 CET to convert the bonus into real money.



My second question is how fast do they verify the player does it take long or does it go on the same day? Where can I upload my Verification documents in advance to verify myself? Thank you very much for your answers. MfG

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MarcT22186
Expert
adamim wrote on 23.01.2020 at 14:57: Hi people am registered for years there but noxh never deposited I think at the time where I had registered have not even offered real money games am not sure. I have heard good things about pokerstars casino because they pay out fast and I was thinking about depositing 20€ with Skrill and taking advantage of the welcome offer. But I have the info about this bonus nicjt kapiert can someone please enlighten me. So if I Deposit now 20€ is replaced as 50€ direct bonus and the question is now I can play with this 50€ direct bonus slots and how can I convert it and is there a max cashout for it?

Confirm Direct Reward purchase

The code provided with your EUR 20.00 (EUR 20.00) deposit entitles you to purchase a Casino "Casino Welcome Offer" Direct Reward of EUR 50.00.
If your deposit is confirmed, EUR 20.00 will be deducted from your Stars account balance to purchase this bonus.
your Stars account will be credited with a direct bonus in the amount of EUR 50.00.
The premium will be credited in EUR.
You can use your Direct Reward to play eligible games in Casino.
You must earn 250 unlock points in eligible games by Feb 20, 2020 13:50 CET to convert the bonus into real money.



My second question is how fast do they verify the player does it take long or does it go on the same day? Where can I upload my Verification documents in advance to verify myself? Thank you very much for your answers. MfG

https://eur.pokerstarscasino.eu/stars-rewards/earn/ - you need a total of 250 redemption points to convert that.
Pokerstars does not have a max cash out on bonuses. The Free Spins are wager free!

Always verify with Stars immediately, this can take up to 5 days
Furthermore, you can only withdraw 48 hours after the last deposit!

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Falko
Icon

MarcT22186 wrote on 01/23/2020 at 3:07 PM
https://eur.pokerstarscasino.eu/stars-rewards/earn/ - you need a total of 250 redemption points to implement that.
Pokerstars does not have a max cash out on bonuses. The free spins are wager free!

Always verify with Stars immediately, this can take up to 5 days
Furthermore, you can only withdraw 48 hours after the last Deposit!

Really would mean I deposit assumed now 20 euros at Pokerstars, then play me high on slots to 100 euros and may pay out these 100 euros only when 48 hours have passed since the deposit of the 20 euros ? This is the first time I hear such a rule. By the way, I am not yet registered in this casino.

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MarcT22186
Expert
Falko wrote on 23.01.2020 at 15:19

Really would mean I Deposit assumed now 20 euros at Pokerstars, then play me high on slots to 100 euros and may pay out these 100 euros only if 48 hours have passed since the deposit of the 20 euros ? This is the first time I hear such a rule. By the way, I am not yet registered in this casino.

Yes, however, Pokerstars also offers "lock withdrawal". You can write to the chat and make a withdrawal there in order and lock.
Brauchst there no cool down or something

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DaseR92
Amateur
Why do you have to wait with the payout after you have deposited?
Is this a stalling tactic built into the terms and conditions?


Would not have expected from PokerStars something like that, in that case I let my account directly block.
There are enough providers where I have the money in my account within a few hours - so why have to wait for such a juice store

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Spectral
Experienced
Calling PokerStars a dump just because you have to wait 48 hours... Someone is probably afraid that he will gamble away the money again

:D

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DaseR92
Amateur
Spectral wrote on 24.01.2020 at 12:36 pm: Call PokerStars a juice store, just because you have to wait 48h... Someone is probably afraid that he gambles away the money again

:D

No but something like that is just the worst service I've heard of so far

Can you give me a reason why there is this waiting time?
Haven't heard of any other casino like this

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Spectral
Experienced
DaseR92 wrote on 24/01/2020 at 12:40 PM
No but something like this is just the worst service I have heard of

Can you give me a reason why there is this waiting time?
Haven't heard of any other casino like this

They want to protect customers from fraud but don't ask me how that should work with 48h waiting time

https://www.pokerstars.eu/de/help/articles/wdl-restrict-48-info/42939/

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MarcT22186
Expert
DaseR92 wrote on 24.01.2020 at 12:32 pm: Why do you have to wait with the payout after you have deposited?
Is this a stalling tactic built into the T&Cs?


Would not have expected from PokerStars something like this, in that case I let my account directly block.
There are enough providers where I have the money in the account within a few hours - so why have to wait for such a juice store

This rule exists since Pokerstars exists. As a Poker player you do not pay out and in like a gas sick!
Poker is still the biggest source of money for them and probably that's why there was no reason to change it
Write Pokerstars but times a nice mail, not over the chat!, and ask if they do not possibly (for you) change. Should not be a joke, Stars is quite responsive to players.

The largest and probably by far the most reputable Provider as a juice store to call is somehow strange...

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MarcT22186
Expert
Spectral wrote on 24/01/2020 at 12:47 PM
They want to protect customers from fraud but don't ask me how to do that with 48h waiting time

https://www.pokerstars.eu/de/help/articles/wdl-restrict-48-info/42939/

There are countries where there are other withdrawal periods. In addition, if for example someone deposits with a stolen KK or from a hacked e-wallet and it is blocked within 48hrs and this is reported to Stars, this amount will be returned.

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