Hello, I have been registered at Platincasino for a year. Had ne whole time the gold status and in the last 2 months even reached the VIP status.
Now since August, however, no status is available at all not even bronze, the chat I have never reached, no matter what time of day or night. You wait forever and then the chat is closed at some point because of inactivity..., Am verified from the beginning. Even when I was a VIP customer no contact with the chat...., ne 1230€ withdrawal was still not processed after 6 days. In the end, I idiot the withdrawal after 7 days canceled and everything again verballert. So as of today I have deposited over 10000€ in the last 12 months, paid out 0€, and never contact with ne4m customer service. That's pretty shitty customer service.
But why the hell do I currently have no status anymore ?
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verified
Former Member
Platinum Club Status
4th Aug. 2022, at 03:39 pm CEST#2
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Mattes wrote on 04.08.2022 at 15:14
But why the hell do I currently have no status anymore ?
I just looked in the Discord channels of the streamers, apparently several people have the problem. Probably a system error, which will be fixed promptly
Platinum Club Status
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Now since August, however, no status is available at all not even bronze, the chat I have never reached, no matter what time of day or night. You wait forever and then the chat is closed at some point because of inactivity..., Am verified from the beginning. Even when I was a VIP customer no contact with the chat...., ne 1230€ withdrawal was still not processed after 6 days. In the end, I idiot the withdrawal after 7 days canceled and everything again verballert. So as of today I have deposited over 10000€ in the last 12 months, paid out 0€, and never contact with ne4m customer service. That's pretty shitty customer service.
But why the hell do I currently have no status anymore ?
This post has been translated automatically
Platinum Club Status
Nobody has liked this post so far
I just looked in the Discord channels of the streamers, apparently several people have the problem. Probably a system error, which will be fixed promptly
This post has been translated automatically
Platinum Club Status
Nobody has liked this post so far
This post has been translated automatically