Platin Casino Verzifizierung

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The first time at Platin payout requested, of course mann must first verify everything well documents hingeschickt after 24 hours they also want from MuchBetter a screenshot where address and name is, I sentt is rejected. So I asked in the chat after what is demanded of me now exactly and I could get help.

Nico
Hello Kadir

i need help please briefly

i have received an email that i should take a screenshot of the muchbetter account where my address and name is but in the app there is no page where everything is visible together

have uploaded 3 files now could you briefly check if it is correct?

Nico
Checking the documents can take between 1-3 days. However, we are usually faster and will process them as soon as possible. You will be informed by email as soon as the documents have been checked.

this is not an answer to my question

want to know if this is correct not that I wait 3 days for nothing

Nico
This was the answer to your question: "why does it take so long to upload?" I can't see the upload, so I can only ask you to be patient while the documents are being checked.

So thank you, you get no help in chat and should just upload and wait until 3 days until it is rejected again.

Who can help me with this thing? these are the same screenshots from muchbetter that I have also sent to other casinos, these were also immediately always accepted......

This post has been translated automatically

Visitor

Yakizio

Topic Creator

Forum posts: 11 Member since: 04.03.2021

31st Mar. 2021, at 09:46 am CEST#1

Nobody has liked this post so far

Expert

evopower140

Forum posts: 1.108 Member since: 26.10.2020

31st Mar. 2021, at 10:06 am CEST#2

Will probably have to turn to the support of MuchBetter send you what by mail is the same with Videoslots and the are normally really loose with Verification

Top Member

XXLEONIDASXX

Forum posts: 599 Member since: 21.09.2020

31st Mar. 2021, at 11:07 am CEST#3

Must open MuchBetter on the PC. There are then all the details visible and make a picture of it. Had the same with Neteller

31st Mar. 2021, at 11:17 am CEST#4

since when can you open MuchBetter on the pc ?? it only works with the app....

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