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Online Casinos in general: Platin Casino LIVE Chat imposition

Topic created on 08th Feb. 2021 | Page: 1 of 2 | Answers: 10 | Views: 5,019
Crowns21
Rookie
Hello...
In several years of OC experience, I have never noticed such a conspicuous scam or fooling.
No matter what day, no matter what time you enter the Live Chat one waited at least 1 hour.
From position 10 to 4 it still goes some masses fast. But if one is position 2 it becomes catastrophic....
No serious casino can tell me that you still have to wait 30-40 minutes from position 1 or 2 until it is your turn... there is something wrong in my opinion. I am Platin status and nowhere to find when the Platin chat is open for VIP. I have so many questions that's why I post on GJ.
Eg :
When I get my Cashback on Mondays. Let's say 200€
I convert 200€ have at the end 223€
Then I convert the 223 in 200€ real money. Am I now forced to pay out the 200€ real money? Or can I continue to play normally and pay out e.g. 2000€ at the end?

Thanks a lot!

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x****Y
Crowns21 wrote on 08.02.2021 at 14:50: Hello...
In several years of OC experience I have never noticed such a conspicuous cheating or fooling.
No matter what day, no matter what time you enter the Live Chat you waited at least 1 hour.
From position 10 to 4 it still goes some masses fast. But if one is position 2 it becomes catastrophic....
No serious casino can tell me that you still have to wait 30-40 minutes from position 1 or 2 until it is your turn... there is something wrong in my opinion. I am Platin status and nowhere to find when the Platin chat is open for VIP. I have so many questions that's why I post on GJ.
Eg :
When I get my Cashback on Mondays. Let's say 200€
I convert 200€ have at the end 223€
Then I convert the 223 in 200€ real money. Am I now forced to pay out the 200€ real money? Or can I continue to play normally and pay out e.g. 2000€ at the end?

Thanks a lot!

must pay out

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Crowns21
Rookie
Really? And if I have the money because I nowhere the conditions for a Cashback every time after the convert gambled? Is extremely stupid for me. Had it converted and gambled away even though I could not have won a dime. 😂😂

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x****Y
Crowns21 wrote on 08.02.2021 at 15:01: Really? And if I have the money because I nowhere the conditions for a Cashback every time after the convert gambled? That's extremely dumb for me. Had it converted and gambled away even though I couldn't have won a dime. 😂😂

then you are responsible for it yourself pay you off, then can Deposit it again and play up to 20,000 €

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evopower140
Expert
Yes that is unfortunately so have to pay out the 200 and then back in and then you can only play free but usually takes only 30 minutes at Paltin already is your money on an e-wallet

Well that with the chat and support is such a thing at because but I must say otherwise it is a serious OC always fast payout and without complaining

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Crowns21
Rookie
All right thanks men 🤔
In conclusion, do you guys know from when to when the Live Chat is available? Would be great

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Crowns21
Rookie
So I mean the VIP Live Chat for Platin status

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peterm
Rookie
Best email to vip@platincasino.com...the concierges usually answer after 10 to 15 minutes greetings peter

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DrGambling95
Rookie
Bullshit, if you convert 200 euros into real money you can keep playing. Says yes the name ECHTGELD and not Auszahlbares credit or whatever.
Do this always and never had problems when paying out.

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moralischverwerflich
Expert
Crowns21 wrote on 08.02.2021 at 15:01: Really? And if I have the money because I nowhere the conditions for a Cashback every time after the convert gambled? That's extremely dumb for me. Had it converted and gambled away even though I couldn't have won a dime. 😂😂

You can just keep playing after converting to real money. GUARANTEED
I have won with the cashback after converting a few times more, the highest was 1250 with 73€ cashback I converted before. And here and there times the cashback doubled or a bit more. Was always paid out without any problems.
Just like with the coins buy free spins, which must be converted 75x and have a max cahsout of 100€. Actually as good as not at all to create, but once I did it and 100€ then converted and that then doubled again and out. Decency free.

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