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Online Casinos in general: Platincasino.com - New domain/site? (Page 17)

Topic created on 28th Nov. 2022 | Page: 17 of 19 | Answers: 184 | Views: 31,466
Anonym

Platincasino.com - New domain/site?

7th Jan. 2023, at 10:51 pm CET#161
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Maximale wrote on 07.01.2023 at 22:27: why would I please intentionally Deposit into a, let's say "trash" account... and that with my skrillwallet with which I have been playing for years at platin ...to be blocked ?

eigl I just wanted to know what you can possibly do. instead of now my credibility in question to let

because it can not be that if a payment error occurs whatever kind. .and this immediately reported to support...that it is not possible to arrange a chargeback .



Yes, of course it is possible, you see.

Sure, not nice of Platin, but where there is no plaintiff, there is no judge. So either you play along, or you will learn from the damage.

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Max_Bet
Expert

Platincasino.com - New domain/site?

26th Jan. 2023, at 10:10 am CET#162
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Had my Acc temporarily locked at Platin.de. Yesterday evening the lock should expire. Just when trying to log in comes error message Acc must be manually unlocked by the supp. All clear. Opened the Live Chat mockup & wrote a long text. When I try to send it I get the error message no connection to the server ...? Now I wrote a mail, but according to me the answer takes a few days. You think the communication has always been bad but now there is almost no contact. I think if Platin not the days with ner Knallereröfffnung the new de domain "celebrates" are the soon history... pity actually but who does not want...

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Mrcb980
Rookie

Platincasino.com - New domain/site?

28th Jan. 2023, at 03:21 pm CET#163
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I can still play normally on the. com site.
Will it now affect every German player and the. Com site blocked for German players?
Does anyone have any reliable information?
I really don't want to play this regulated crap.

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Psychedelic
Experienced

Platincasino.com - New domain/site?

2nd Feb. 2023, at 12:37 am CET#164
2 Likes

Liked this post: Avatar von Max_Bet Max_Bet, Avatar von Saphira Saphira
I don't gamble anymore since the site is neutered I think it's unfair that some good depositors like me had to move and some are still on the com site

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Max_Bet
Expert

Platincasino.com - New domain/site?

2nd Feb. 2023, at 12:25 pm CET#165
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Psychedelic wrote on 02.02.2023 at 00:37 clock: I no longer gamble since the site is neutered I find the unfair partly good depositors like me had to move and some are still on the com side

Above all, the game offer of the German Platin page is more than ne impudence. No promotions, Provider greatly reduced, no status more but what is the worst. No contact anymore. Live Chat is a dummy and mail response takes 10 days and consists of copy & paste standard answers. That's why they don't see me again ✔

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Psychedelic
Experienced

Platincasino.com - New domain/site?

3rd Feb. 2023, at 12:01 am CET#166
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Max_Bet wrote on 02/02/2023 at 12:25 PM:

First of all, the games offer of the German Platin page is more than ne cheek. No promotions, Provider greatly reduced, no status more but what is the worst. No contact anymore. Live Chat is a dummy and mail response takes 10 days and consists of copy & paste standard answers. That's why they don't see me again ✔

Yes so I no longer intend to Deposit there my Verification does not work on the de side then I prefer to use the offer of legal sites where more choice of providers are available

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DiamondDonut
Top Member

Platincasino.com - New domain/site?

16th Feb. 2023, at 08:52 am CET#167
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Does anyone know how long it takes for Platincasino (.de) to add the bank details to the account? My documents have all been verified and email has also been sent, but can pay out nothing 😒

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DiamondDonut
Top Member

Platincasino.com - New domain/site?

19th Feb. 2023, at 05:59 pm CET#168
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I uploaded documents for Verification on 14.02. These were also checked a short time later and I was fully verified. After that, for whatever reason, you have to send an email to Platincasino asking them to add the payment method to the account.
2 days later I got an email saying that I should add data (name, IBAN, BIC - all data that was already in the uploaded bank statement / proof of payment ...) and my account would then be ready in a few hours that I can pay out.
When I still could not pay out on 17.02 I sent an email to Platin, got a short time later also an answer in which I was to give again the same data (name, IBAN, BIC).
I then sent all the data again and got as an answer that the "responsible department" will contact me..
5 days and I could not even request a payout.

🤦🏻‍♂️



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haddi2019

Platincasino.com - New domain/site?

19th Feb. 2023, at 09:12 pm CET#169
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DiamondDonut wrote on 19.02.2023 at 17:59: I uploaded documents for Verification on 14.02. These were also checked a short time later and I was fully verified. After that, for whatever reason, you have to send an email to Platincasino asking them to add the payment method to the account.
2 days later I got an email saying that I should add data (name, IBAN, BIC - all data that was already in the uploaded bank statement / proof of payment ...) and my account would then be ready in a few hours that I can pay out.
When I still could not pay out on 17.02 I sent an email to Platin, got a short time later also an answer in which I was to give again the same data (name, IBAN, BIC).
I then sent all the data again and got as an answer that the "responsible department" will contact me..
5 days and I could not even request a payout.

🤦🏻‍♂️


HEy together have the same problem with platinum is over a week the worst stalling tactics support cruel answers always only crap

have the same problem everything verified bank documents accepted again email to notify the bank account addition or payout on my bank data ncohmnals have to pass through (for whatever reason)
and today ncoh ne cheeky support mail as I yet judge the support unbelievable

also have 100 euros that I can not pay out


exactly the same schhriftverkehr took place with me unbelievable

Edit from Sabine: Post copied from quote

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haddi2019

Platincasino.com - New domain/site?

19th Feb. 2023, at 09:13 pm CET#170
0 Likes

Nobody has liked this post so far
DiamondDonut wrote on 19.02.2023 at 17:59: I uploaded documents for Verification on 14.02. These were also checked a short time later and I was fully verified. After that, for whatever reason, you have to send an email to Platincasino asking them to add the payment method to the account.
2 days later I got an email saying that I should add data (name, IBAN, BIC - all data that was already in the uploaded bank statement / proof of payment ...) and my account would then be ready in a few hours that I can pay out.
When I still could not pay out on 17.02 I sent an email to Platin, got a short time later also an answer in which I was to give again the same data (name, IBAN, BIC).
I then sent all the data again and got as an answer that the "responsible department" will contact me..
5 days and I could not even request a payout.

🤦🏻‍♂️


Have also contacted Caro here already and described everything and hope that I will be helped but unfortunately no further natwort received since the weekend and probably only from Monday again available in chat

Edit from Sabine: post copied from quote

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