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Online Casinos in general: Platincasino.com - New domain/site? (Page 16)

Topic created on 28th Nov. 2022 | Page: 16 of 19 | Answers: 184 | Views: 31,472
gamble1
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Maximale wrote on 07.01.2023 at 11:03: I greet you

I have the following problem, I was with an acquaintance of mine and my battery was empty now I wanted to log in via his cell phone at Platincasino.COM!!! and landed by mistake through his autologin in his profile. he had some time ago an account At platincasino.DE !!! Opened but is absolutely inactive let alone verified ..now I have accidentally deposited there ..from my Skrill wallet...what eigl should not be possible... anyway it struck me immediately and have nothing ausgegebengebn, and me directly to the support via homepage and email gewannt. But no one answers there and a Live Chat is apparently not on .DE domain although it is linked everywhere. Does anyone have an idea?

E-mail you have to wait a bit but you will get an answer for sure

If you have not won anything is good but leave that stand then you get your money back and everything settles itself

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Maximale
Visitor
That reassures me already thank you.
I thought he had to verify extra for the reversal. Would have been stupid since New Year's Eve his wallet with his Ausweiss inside is not to be found

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gamble1
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Maximale wrote on 07/01/2023 at 11:47: That calms me down already thanks.
I thought he had to verify extra for the reversal. Would have been stupid since New Year's Eve his wallet with his Ausweiss inside is not to be found

Yes that can happen to you already a Verification is even very likely but the money you get back then

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Maximale
Visitor
Even if it was an incorrect transaction from a wallet that runs on my name?
As far as I could read in the terms and conditions that payments are made from foreign accounts are returned 1 to 1.

https://ibb.co/JCbXT91

As far as I know, he has registered there only so, for a few free games.
For Verification you can not force him in such a case or.
If then you could just close the account completely and then it should go back to my wallet since it is also the only one that has ever deposited there.

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gamble1
Icon
Maximale wrote on 07.01.2023 at 12:29 pm: Even if it was an incorrect transaction from a wallet that runs on my name?
As far as I could read in the terms and conditions that payments are made from foreign accounts 1 to 1 are returned.

https://ibb.co/JCbXT91

As far as I know, he has registered there only so, for a few free games.
For Verification you can not force him in such a case or.
If then you could just close the account completely and then it should go back to my wallet since it is also the only one that has ever deposited there.

But then you are probably both blocked or you could get problems later because the casino thinks you have two accounts

I would then no longer play there if you do not comply with a possible request

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Maximale
Visitor
At the end of the day, I've been on platin's .com domain for years and am all in all happy with the site. . Therefore to be banned would be eigl pretty ridiculous

especially since my colleague is registered on the .de domain and the account was inactive until now before I mixed them up ...
. and the .com Live Chat said that they have nothing to do with it. As i Ch they ask if they can help me...well sucks just that there is no live support at the start and you do not know how it only continues.



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Maximale
Visitor
Now it means, my colleague would have to register before my money back gebuchtte could, but he had never really intended to verify there and does not want it eigl also.

and since I accidentally paid with my e wallet, which is not running on the account name, it would have to be eigl so or so directly transferred back ... I do not know so right further hatt anyone an idea?

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Donnie
Elite

Maximale wrote on 07.01.2023 at 18:58: Now it says, my colleague would have to register before my money back gebuchtte can .er but never really intended to verify there and would not eigl also.

and since I have accidentally paid with my e wallet, which is not running on the account name, it would have to be eigl so or so directly transferred back ... I do not know so right further hatt anyone an idea?

If you close your account and you are not verified you still do not get your money paid out without Verification (there may be exceptions but normally not).or ask the e-wallet operator about chargeback.apart from that,why is there an auto login if the account is not used anyway?I do not believe you 100%,sry isso

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roccoammo11
Expert

Donnie wrote on 07/01/2023 at 19:06:

Play away and be more careful in the future.If you close your account and you are not verified you still don't get your money paid out without verification(can be exceptions but normally not).Or ask the e-wallet operator about chargeback.Apart from that,why is there an auto login if the account is not used anyway?I don't believe you 100%,sry isso

comes to me also not quite honestly the whole story.if your buddy there has already gambled freespins for registering & what would have won then he would also have to verify to get the money..so it would be but no drama to send the few documents & well?

otherwise stupid run & platinum burns so & so the fastest money

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Maximale
Visitor
why would i Deposit into a, let's say "trash" account on purpose... and that with my skrillwallet which i have been using for years to play platin ...to get locked ?

eigl I just wanted to know what you can possibly do. instead of now my credibility in question to let

because it can not be that if you make a payment error of whatever kind. .and this immediately reported to support...that it is not possible to arrange a chargeback .


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