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Online Casinos in general: Platincasino.com - New domain/site? (Page 11)

Topic created on 28th Nov. 2022 | Page: 11 of 19 | Answers: 184 | Views: 31,131
gamble1
Icon

Platincasino.com - New domain/site?

7th Dec. 2022, at 03:08 pm CET#101
1 Like

Liked this post: Avatar von ilo030ilo ilo030ilo

evopower140 wrote on 07.12.2022 at 15:02

Currently Platin is a surprise from 1 hour to 40 hours everything possible. But then play but as long as in another casino currently I must tell you stake7 no tax no regulation no RTP reduction and they have paid out to me now in 12 hours is fully ok but still waiting for my Verification this takes unfortunately already 6 days but Gammix pays out the first 2000 euros so

Hold on tight just was a payout after 1 minute there ??!!! I have never experienced at Platin

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frapi07
Elite

Platincasino.com - New domain/site?

7th Dec. 2022, at 03:20 pm CET#102
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evopower140 wrote on 07.12.2022 at 15:02

Currently Platin is a surprise from 1 hour to 40 hours everything possible. But then play but as long as in another casino currently I must tell you stake7 no tax no regulation no RTP reduction and they have paid out to me now in 12 hours is fully ok but still waiting for my Verification this takes unfortunately already 6 days but Gammix pays out the first 2000 euros so

Pino has surprised me regarding payout time a few days ago. 4-digit amount was credited to my account within 8h, paid out via bank transfer. Comes close to Platin, but they have tax + high wager on deposits.

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Nick1895
Expert

Platincasino.com - New domain/site?

7th Dec. 2022, at 04:08 pm CET#103
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With me the withdrawal was canceled .... Although me Skrill one and paid out, no mail, no chat ... top Platins new site -.-

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xceleration

Platincasino.com - New domain/site?

7th Dec. 2022, at 06:12 pm CET#104
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My payout has been "waiting" for almost exactly 3 days now. Canceling is also no longer possible. The withdrawal method is bank transfer. I have never had that at Platincasino. The Beabreitungszeit of max. 48 hours is also already significantly exceeded
Have now tried several times to reach the support - no chance. I am constantly in a queue and nothing happens. Slowly I'm really worried, I'm not used to this from them.

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frapi07
Elite

Platincasino.com - New domain/site?

7th Dec. 2022, at 06:51 pm CET#105
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xceleration wrote on 07.12.2022 at 18:12: My payout has been "waiting" for almost exactly 3 days now. Canceling is no longer possible. The withdrawal method is bank transfer. I have never had that with Platincasino. The Beabreitungszeit of max. 48 hours is also already significantly exceeded
Have now tried several times to reach the support - no chance. I am constantly in a queue and nothing happens. Slowly I'm really worried, I'm not used to this from them.

It has already happened to me once. They had problems with immediately and all deposits and withdrawals were shut down. After a few days the problem was fixed and everyone got their money. I think they will have a similar problem right now. But one thing hasn't changed: even then they didn't say anything and we only knew what was going on thanks to Caro. Since then Platin is history for me. Who does not appreciate its customers, deliberately ignores requests and does not even apologize for it does not deserve me as a customer.

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KayRONALDOne
Rookie

Platincasino.com - New domain/site?

7th Dec. 2022, at 06:59 pm CET#106
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xceleration wrote on 07.12.2022 at 18:12: My payout has been "waiting" for almost exactly 3 days now. Canceling is no longer possible. The withdrawal method is bank transfer. I have never had that with Platincasino. The Beabreitungszeit of max. 48 hours is also already significantly exceeded
Have now tried several times to reach the support - no chance. I am constantly in a queue and nothing happens. Slowly I'm really worried, I'm not used to this from them.

write times aufjedenfall purely, if you know something new.

mir gehts yes the same, will also report here if there is a new state.

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xceleration

Platincasino.com - New domain/site?

7th Dec. 2022, at 10:47 pm CET#107
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KayRONALDOne wrote on 07/12/2022 at 18:59

write in once aufjedenfall if you know something new.

i'm the same, will also report here if there is a new status.

I will definitely do that. I am only reassured by the fact that I am not alone with my problem, so it seems that it is not an individual problem with my payment. Until the withdrawal is not approved and generally this conversion process to the German side (of which I am not yet affected) is completed, I will no longer Deposit there. Is everything a little too hot for me at the moment!


frapi07 wrote on 07.12.2022 at 18:51:

It has happened to me before. They had problems with immediately and all deposits and withdrawals were shut down. After a few days the problem was fixed and everyone got their money. I think they will have a similar problem right now. But one thing hasn't changed: even then they didn't say anything and we only knew what was going on thanks to Caro. Since then Platin is history for me. Who does not appreciate his customers, deliberately ignores requests and does not even apologize for it does not deserve me as a customer.

As I said, I have never had any problems with them. Payouts always (!) within a few to a maximum of 24 hours. Communication also satisfactory, whether in chat or via VIP mail. Whereby I must say that the whole thing has decreased since about a year. You never really felt valued there, even though I generate a high turnover there compared to the 08/15 player. But where is one actually still valued as a player?

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frapi07
Elite

Platincasino.com - New domain/site?

7th Dec. 2022, at 11:35 pm CET#108
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xceleration wrote on 07.12.2022 at 22:47
I've never had any problems with them as I said. Payouts always (!) within a few to a maximum of 24 hours. Communication also satisfactory, whether in chat or via VIP mail. Whereby I must say that the whole thing since about a year has decreased very much. You never really felt valued there, even though I generate a high turnover there compared to the 08/15 player. But where is one actually still valued as a player?

https://www.gamblejoe.com/forum/online-casinos/einzahlung-auszahlung/commerzbank-bei-platincasino-geht-nicht-268035/3/#p268220

Have you times the thread rausgesucht. Unfortunately, Platin is no longer the yellow of the egg for 1-2 years , so you can only wait and drink tea. But I can reassure you, you will definitely get your money.

Where you are valued as a customer? At Pino for example, you have DAILY Cashback (up to 20%) and no weekly casback. Wager is 7x but for that you have no nonsense like with the false casback of Platin and the max. casback. In addition, I have a VIP manager who now and then gives me 200€ bonus. Just like that, without me having to beg for it. In one month I got 3 times such a bonus without asking. In itself quite cool, but what bothers me is that I can bet with it in the Live Casino only 10€ per hand. Is probably a hedge.

Platin has only given me 50€ credit once so far and that was after a second request. The first time I was told I was not entitled (despite Platin status). Pino has high wagering on deposits, but I have to admit that I feel better appreciated e.g. at Pino than at Platin.

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gamble1
Icon

Platincasino.com - New domain/site?

8th Dec. 2022, at 09:26 am CET#109
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frapi07 wrote on 07.12.2022 at 23:35

https://www.gamblejoe.com/forum/online-casinos/einzahlung-auszahlung/commerzbank-bei-platincasino-geht-nicht-268035/3/#p268220

Have you times the thread rausgesucht. Unfortunately Platin is since 1-2 years no longer the yellow of the egg, from therefore you can only wait and drink tea. But I can reassure you, you will definitely get your money.

Where you are valued as a customer? At Pino for example, you have DAILY Cashback (up to 20%) and no weekly casback. Wager is 7x but for that you have no nonsense like with the false casback of Platin and the max. casback. In addition, I have a VIP manager who books me every now and then 200€ bonus. Just like that, without me having to beg for it. In one month I got 3 times such a bonus without asking. In itself quite cool, but what bothers me is that I can bet with it in the Live Casino only 10€ per hand. Is probably a hedge.

Platin has only given me 50€ credit once so far and that was after a second request. The first time I was told I was not entitled (despite Platin status). Pino has high wagering on deposits, but I have to admit that I feel better appreciated e.g. at Pino than at Platin.

With Platin it's just an interaction where they can pay out as fast as they want if you constantly have to run after your cashback and don't even get an info for the smallest mistake you just don't feel appreciated as a customer because I have the impression that the only person who really makes an effort in the store is the manager

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Fariin76
Amateur

Platincasino.com - New domain/site?

8th Dec. 2022, at 10:16 am CET#110
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What I think of Platin, I'm not even allowed to say. 😡

After I didn't get my 600€ a few years ago, I never played there again.

Now Platin has moved and I have then but times the 20 fs used for the move.
Well, what to say.... I have managed to implement it and 100 € to pay out there.

But I can't pay out because they don't accept my account statement for verification.
It's not like I was not verified on the old domain...... 😡

Already 4x I uploaded the. 3x disappeared from the documents and support says I never uploaded anything
Tried again, was rejected.

Live chat no longer exists. I had to wait 2/3 days for the last answer.
The account statement is the same (of course only current) that I have uploaded on the old domain
Without words!




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