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Online Casinos in general: Platincasino withdraws payout

Topic created on 18th Apr. 2025 | Page: 1 of 1 | Answers: 11 | Views: 728
Loraja
Visitor

Platincasino withdraws payout

18th Apr. 2025, at 02:30 pm CEST#1
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Hello everyone, I am a vip member at Platincasino and I have never had any problems with my withdrawals being processed within a few hours of writing to support or the vip department!

Now the kicker

I won 5000€ yesterday and wanted to withdraw 3000€! I wrote to the support it was ok and they said it will be forwarded!

3 hours later the rejection! I asked why and they said they had to wait for a release because it was a higher win and that takes at least 3-5 working days, so the week after next because it's Easter!

I know that's a total lie, I've often had such amounts paid out to me!

Have any of you ever experienced this? and what can I do? it can't be that I have to wait a total of 2 weeks! maybe someone can help me!

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frapi07
Elite

Platincasino withdraws payout

18th Apr. 2025, at 02:36 pm CEST#2
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Loraja wrote on 18.04.2025 at 14:30: Hello dear ones, I am a vip member of Platincasino! I have never had any problems there, my withdrawals were always processed within a few hours after I wrote to support or the vip department!

Now the kicker

I won 5000€ yesterday and wanted to withdraw 3000€! I wrote to the support it was ok and they said it will be forwarded!

3 hours later the rejection! I asked why and they said they had to wait for a release because it was a higher win and it takes at least 3-5 working days, so the week after next because it's Easter!

I know that's a total lie, I've often had such amounts paid out to me!

Have any of you ever experienced this? and what can I do? it can't be that I have to wait a total of 2 weeks now! maybe someone can help me!

It's actually not unusual for them. But it has to be said that they used to pay out such amounts much faster. Years ago I got just under 4k in 30 minutes. That's no longer conceivable with them today. When was your last payout with them that was that high? Recently I've read more and more here that Platin payouts are delayed for a very long time, which is why I'm a little surprised by your statement.

But: the fact that they refuse is actually new. I know that it is set to "pending". I'm only familiar with such a procedure for very large sums (jackpots, etc.). They first have to check whether everything is correct

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Loraja
Visitor

Platincasino withdraws payout

18th Apr. 2025, at 02:43 pm CEST#3
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And if I had amounts of 1000€ or so or more always immediately! So as I said written, and then it always went within minutes maximum 4 hours! But wait 3-5 working days for a release! We are not talking about 150000€!

That's the statement from them

Thank you very much. At the moment we are still waiting for feedback and approval from the game provider. This is a standard industry process for larger wins, which we are obliged to follow.
Unfortunately, gaming providers react at different speeds, but from experience we receive feedback within 3 to 5 working days
Working days.
As soon as we receive this, your payout will be processed immediately.
We therefore ask for your patience.
I am now supposed to wait 3-5 days


This post has been translated automatically

frapi07
Elite

Platincasino withdraws payout

18th Apr. 2025, at 03:07 pm CEST#4
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Loraja wrote on 18.04.2025 at 14:43: Last week only! And if I had amounts of 1000€ or so or more always immediately! So as I said written down, and then it always went within minutes maximum 4 hours! But wait 3-5 working days for a release! We are not talking about 150000€ here!

That's the statement from them

Thank you very much. At the moment we are still waiting for feedback and approval from the game provider. This is a standard industry process for larger wins, which we are obliged to follow.
Unfortunately, gaming providers react at different speeds, but from experience we receive feedback within 3 to 5 working days
Working days.
As soon as we receive this, your payout will be processed immediately.
We therefore ask for your patience.
I am now supposed to wait 3-5 days



Yes, such checks also take place from €10,000. It's also possible that they want to have it checked because you've been winning more often recently.

It's just an unfavorable time, but if you're lucky, you can have it paid out next week.

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Loraja
Visitor

Platincasino withdraws payout

18th Apr. 2025, at 03:08 pm CEST#5
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But I haven't won that much recently, and we're talking about €4000 here, which is well under €10000!

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roccoammo11
Expert

Platincasino withdraws payout

18th Apr. 2025, at 04:20 pm CEST#6
4 Likes

Loraja wrote on 18.04.2025 at 15:08: But I haven't won that much lately! And we're talking about 4000€ so far under 10000€!

just be happy that you have won something and wait a few days....

This post has been translated automatically

frapi07
Elite

Platincasino withdraws payout

18th Apr. 2025, at 04:28 pm CEST#7
2 Likes

Liked this post: Avatar von gamble1 gamble1, Avatar von Saphira Saphira

Loraja wrote on 18.04.2025 at 15:08: But I haven't won that much lately! And we're talking about 4000€ so far under 10000€!

Unfortunately, no one here can help you. There is a manager account on GJ, but it's inactive. I also know that GJ currently has no contact with the Platincasino managers.

Unfortunately, all you can do is wait and see. Just enjoy the Easter vacations

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WithoutWings
Expert

Platincasino withdraws payout

19th Apr. 2025, at 10:45 am CEST#8
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Ask every 24 hours in the chat, at Dama Casinos, for example, the employees you chat with can pay out manually after 24 hours. Some are just too lazy to watch and send standard texts.

Just annoy them every day - it usually works if you get the right employee on the line 😀

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frapi07
Elite

Platincasino withdraws payout

19th Apr. 2025, at 11:14 am CEST#9
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WithoutWings wrote on 19.04.2025 at 10:45 am: Ask every 24 hours in the chat, at Dama Casinos, for example, the employees you chat with can pay out manually after 24 hours. Some are just too lazy to look and send standard texts.

Just annoy them every day and it usually works if you get the right employee on the line 😀

They've actually managed to make the Live Chat work for everyone there. That's some news

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Speedy197
Visitor

Platincasino withdraws payout

20th Apr. 2025, at 04:23 am CEST#10
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Loraja wrote on 18.04.2025 at 14:30: Hello dear ones, I am a vip member of Platincasino! I have never had any problems there, my withdrawals were always processed within a few hours after I wrote to support or the vip department!

Now the kicker

I won 5000€ yesterday and wanted to withdraw 3000€! I wrote to the support it was ok and they said it will be forwarded!

3 hours later the rejection! I asked why and they said they had to wait for a release because it was a higher win and that takes at least 3-5 working days, so the week after next because it's Easter!

I know that's a total lie, I've often had such amounts paid out to me!

Have any of you ever experienced this? and what can I do? it can't be that I have to wait a total of 2 weeks now! maybe someone can help me!

what you can also do is make several small withdrawals of up to 200 euros i know that's a lot for 3000 t but i do that all the time


up to 300 Euro upper limit

also with mifinity

i always pay several contributions from 90
150
80
then it's immediately transferred to the bank account

i now do the same with casinos

try that

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Malganes
Top Member

Platincasino withdraws payout

20th Apr. 2025, at 02:14 pm CEST#11
1 Like

Liked this post: Avatar von bigbig bigbig

Speedy197 wrote on 20.04.2025 04:23:

then it will be transferred to the bank account immediately

Have fun with further payouts to your bank account. You are already aware that Platincasino is illegal and therefore a payout to your bank account is not a really good idea, right?

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Gonzoooo
Visitor

Platincasino withdraws payout

21st Apr. 2025, at 02:40 pm CEST#12
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roccoammo11 wrote on 18.04.2025 at 16:20:

just be happy that you won something and wait the few days....

That's how I see it too.

It will always take a few days.
That's the case with every company.

Even banks need a few days for a large sum.

This post has been translated automatically

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