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Online Casinos in general: Platincasino verification does not work - withdrawal is rejected. (Page 2)

Topic created on 11th Sep. 2024 | Page: 2 of 2 | Answers: 26 | Views: 1,156
mtorero
Amateur

Platincasino verification does not work - withdrawal is rejected.

12th Sep. 2024, at 02:03 pm CEST#16
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JonasBrrt wrote on September 12th, 2024 at 12:38 pm:

Amen. They also screwed me through and through. Every 2 3 days the payout was canceled and I had to upload some shit again. From payments I had made tens of years ago 😂

Only Platin members are treated fairly, for everyone else they try everything to avoid having to pay out.
The fact that the Live Chat is only available to Platin members is laughable.

At least they still communicated with you. In my case, it's just canceled after 10 days without any how, why, why and there's dead silence lol

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Donnie
Expert

Platincasino verification does not work - withdrawal is rejected.

12th Sep. 2024, at 02:35 pm CEST#17
1 Like

Liked this post: Avatar von Langhans_innen Langhans_innen
But they are serious. Luckily the account at the store has been closed. When I read things like this, I could just kick down the next door that comes my way and I'm not even affected. How do other casinos manage to respond immediately and take care of the players' concerns?

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Donnie
Expert

Platincasino verification does not work - withdrawal is rejected.

12th Sep. 2024, at 02:52 pm CEST#18
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Can't you just ban the word Platin, as if it were a swear word that is banned. No more advertising for this snot and off to the blacklist. How many times do you have to read this shit before you react?

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Marieangels
Amateur

Platincasino verification does not work - withdrawal is rejected.

12th Sep. 2024, at 02:59 pm CEST#19
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Like so many others, I recently reported on this. They only moved after a corresponding evaluation. They had reversed the charge 3 times and wanted to have the data they already had, then after 3 weeks the money arrived. Keep at it, fight back if necessary and get help. These are pretty nasty methods with them.

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Twfarcry6
Amateur

Platincasino verification does not work - withdrawal is rejected.

12th Sep. 2024, at 05:57 pm CEST#20
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I have now submitted a complaint. Everyone should do it so that no one deposits any more money there and write a bad review for Pilot. That's not how it works. You should at least reply to emails. Otherwise, the end is inevitable anyway

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Twfarcry6
Amateur

Platincasino verification does not work - withdrawal is rejected.

13th Sep. 2024, at 10:38 am CEST#21
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They have canceled my payout again. And I have no idea what else to do. Doesn't anyone from the team have contact with them? That would be great
It doesn't say why. I'm supposed to look in my mailbox. But there's nothing there. And I can't reach anyone either

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frapi07
Elite

Platincasino verification does not work - withdrawal is rejected.

13th Sep. 2024, at 11:24 am CEST#22
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Twfarcry6 wrote on 13.09.2024 at 10:38 am: They have canceled my payout again. And I have no idea what else to do. Doesn't anyone from the team have contact with them? Would be great
It doesn't say why. I'm supposed to look in my mailbox. But there's nothing there. And I can't reach anyone either

Apart from the VIP mail, there's nothing left for you. GJ is no longer in contact with them and can therefore not mediate. Other players can't ask for you either, because data protection blah blah blah. Just play the game and continue to pay out and spam them with emails, that's all you can do.

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gamble1
Icon

Platincasino verification does not work - withdrawal is rejected.

13th Sep. 2024, at 12:07 pm CEST#23
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Liked this post: Avatar von frapi07 frapi07, Avatar von Mallpall Mallpall

Twfarcry6 wrote on 13.09.2024 at 10:38 am: They have canceled my payout again. And I have no idea what else to do. Doesn't anyone from the team have contact with them? Would be great
It doesn't say why. I'm supposed to look in my mailbox. But there's nothing there. And I can't reach anyone either

You don't get a message in your mailbox, the message is known to be wrong and you always have to ask! Since the normal support does not answer you, I would also write to the VIP support as a non-VIP, as frapi has already said

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Twfarcry6
Amateur

Platincasino verification does not work - withdrawal is rejected.

13th Sep. 2024, at 02:54 pm CEST#24
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But I haven't received a reply to that either. They don't get in touch at all

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mtorero
Amateur

Platincasino verification does not work - withdrawal is rejected.

13th Sep. 2024, at 05:27 pm CEST#25
1 Like

Liked this post: Avatar von gamble1 gamble1
gamble1 wrote on 13.09.2024 at 12:07 pm:

In the mailbox you don't get a message the message is known to be wrong you always have to ask! Since the normal support does not answer you, I would also write to the VIP support as a non-VIP as frapi has already said

Thanks for the Tip with the VIP email 🙏
7 minutes after I asked there, my payout was processed 👍👍

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frapi07
Elite

Platincasino verification does not work - withdrawal is rejected.

13th Sep. 2024, at 07:29 pm CEST#26
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Twfarcry6 wrote on 13.09.2024 at 14:54: But I haven't received an answer to that either. They don't get in touch at all

Then continue the payout. Don't gamble away the money.

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Twfarcry6
Amateur

Platincasino verification does not work - withdrawal is rejected.

16th Sep. 2024, at 09:13 am CEST#27
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My payout has been canceled for the 5th time. This time without any email. Platin has replied to my complaint once. But only meant will be through soon. Since then it has been canceled 2 times. And to emails. Even vip is not answered

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