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Online Casinos in general: Platincasino Support

Topic created on 30th Jun. 2021 | Page: 1 of 1 | Answers: 8 | Views: 1,923
ramb00
Amateur

Platincasino Support

30th Jun. 2021, at 02:31 am CEST#1
0 Likes

Nobody has liked this post so far
Hello all,

since SlotsMillion has turned its back on the German market, I have decided to go with PlatinCasino...

Now I had 1-2 issues ( among other things, my status of bronze does not change, although I have already made several deposits ).

Only it seems to me IMPOSSIBLE to reach them, no matter what time. Supposedly waiting position 6, after 45 min I had no more desire. This afternoon position 14 (since I no longer waited)

Now chat is offline, thought well I leave ne message - does not go error message?

Do you have similar experiences?

Thanks and VG

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Anonym

Platincasino Support

30th Jun. 2021, at 03:34 am CEST#2
2 Likes

Liked this post: Avatar von Jubla2014 Jubla2014, Avatar von ramb00 ramb00
Yep, it always takes forever; you have to bring a lot of time and patience. I've already waited two hours and got a text module as an answer that doesn't fit the topic

Platin is just all along a casino for masochists xD...

In case of doubt... you better look for a "serious" casino, almost anything is better than Platin.

+Shitstorm on+

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Anonym

Platincasino Support

30th Jun. 2021, at 03:37 am CEST#3
1 Like

Liked this post: Avatar von ramb00 ramb00
Platin Casino support works only in Platin status and even then the chat is not the right way, but via email to the VIP team - the only way to quick answers

Without Platin support you need patience, staying power and nerves of steel

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Marqes
Expert

Platincasino Support

7th Jul. 2021, at 10:05 pm CEST#4
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Hello, vll wrong thread but do Neteller withdrawals at Platin work again?

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Caro
Expert

Platincasino Support

8th Jul. 2021, at 12:10 pm CEST#5
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Should work according to https://www.gamblejoe.com/forum/online-casinos/einzahlung-auszahlung/platin-neteller-auszahlung--238641//#p239651

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TWiSTeD
Top Member

Platincasino Support

8th Jul. 2021, at 01:46 pm CEST#6
1 Like

Liked this post: Avatar von supermode supermode
a fundamental problem with many live chats are the standard answers. copy & paste and then you get turned away. that's why you should always remember who of the employees could really help you and then always get connected to that person.

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ramb00
Amateur

Platincasino Support

13th Jul. 2021, at 12:54 pm CEST#7
1 Like

Liked this post: Avatar von supermode supermode
I have since closed my account there, the support there is really disgusting.

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Anonym

Platincasino Support

13th Jul. 2021, at 03:35 pm CEST#8
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ramb00 wrote on 13.07.2021 at 12:54 pm: Have meanwhile closed my account there, is really abnormal the support there.

In the Platin Casino you have to pay for "good" support, at least 1000€ per month

In the Platin staus you can write via email to the Platin support and actually almost always gets a timely response - with the ladies and gentlemen I was actually always satisfied.

Everything below Platin means you are lost - to reach the Live Chat really once in under an hour and without being kicked out is comparable to a max. win in any game

I will never understand how some casinos can't manage to provide fast support, fast payouts etc. in 2021 - when I consider how many casinos offer this without any problems, it must be that these casinos just don't want it

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Comingsoon19
Experienced

Platincasino Support

13th Jul. 2021, at 07:51 pm CEST#9
0 Likes

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Matthlign wrote on 13.07.2021 at 15:35
In Platin Casino you have to pay for "good" support, min 1000€ per month

In the Platin staus you can write via e-mail to the Platin support and actually almost always gets a timely response - with the ladies and gentlemen I was actually always satisfied.

Everything below Platin means you are lost - to reach the Live Chat really once in under an hour and without being kicked out is comparable to a max. win in any game

I will never understand how some casinos can't manage to provide fast support, fast payouts etc. in 2021 - when I consider how many casinos offer this without any problems, it must be that these casinos just don't want it.

Unfortunately, I can only agree with that. And I am also of the opinion that if the casino at least a little bit in his players is such a circumstance without problems can be abolished. (Hiring employees, optimizing support) Just currently where everything is changed, taxes etc. are calculated up and you may have many questions, it would be great for the non-platin players (I am one) to achieve adequate support

Earn enough from the non-platinum players

VG

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