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Online Casinos in general: Platincasino Server down? (Page 3)

Topic created on 04th Apr. 2021 | Page: 3 of 11 | Answers: 103 | Views: 39,341
Anonym
I haven't received an answer from the VIP support or the team management yet - the last status was that Noel has passed the whole thing on to them

Under these circumstances, I no longer pay there for the time being
The problems are getting worse, not better

I am curious when a message comes

This post has been translated automatically

at0602
Got reply at 13.51 from Noel...


Hello,


please excuse that our site is not available right now.

We are already working on a quick solution and will do our best to be back online as soon as possible.

Thank you for your understanding.

Kind regards

This post has been translated automatically

verzockter
Hello all,

i had free games earlier and right after the last round everything collapsed

my question now, do you think I get the win from the games credited?

thanks already

many greetings

This post has been translated automatically

Anonym
at0602 wrote on 04/05/2021 at 14:54: Got reply at 13:51 from Noel...


Hello,


please excuse that our site is not available right now.

We are already working on a quick solution and will do our best to be back online as soon as possible.

Thank you for your understanding.

Kind regards

Unfortunately, this is just a "standard" answer - I got the same one yesterday (plus that it goes to the team management) from Noel and a few days ago (April 30) also once from Joyce

Slowly it's about Platin getting a permanent grip on the whole thing

This post has been translated automatically

Anonym
verzockter wrote on 04.05.2021 at 14:58: Hello everyone,

i had free spins earlier and right after the last round everything crashed

my question now, do you think I get the win from the games credited?

thanks already

many greetings

Normally, when the game is closed (for whatever reason) and you reopen it, you get back into the free spins

How the whole thing is when the whole site / server crashes, no idea
Let's hope that it will run the same way

This post has been translated automatically

garfield68
Elite
has anyone played at platin today? is it back to normal there now?

This post has been translated automatically

Anonym
garfield68 wrote on 04.05.2021 at 22:03: has anyone ever played at platin today? is it now back to normal there?

Currently there is nothing normal

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Klabisto
Experienced
verzockter wrote on 04.05.2021 at 14:58: Hello everyone,

i had free spins earlier and right after the last round everything crashed

my question now, do you think I get the win from the games credited?

thanks already

many greetings

With something like this, you should take a screenshot and remember the time, preferably still your account balance

Then contact the support (Platincasino is supposed to be grottig....), which takes your complaint, gives you a specific link where you have to do what, the casino then goes directly to the Provider and the provider then checks it

This happened to me 2-3 times with a Netent slot (at Videoslots and Mr Vegas). I had my money then a few days later on the account.

Anyway, the 2nd time I was prepared....

This post has been translated automatically

slotliebe89
Elite
verzockter wrote on 04.05.2021 at 14:58: Hello everyone,

i had free spins earlier and right after the last round everything crashed

my question now, do you think I get the win from the games credited?

thanks already

many greetings

I had the other day at another casino also. After about 72h I had the win on it.

This post has been translated automatically

verzockter
Klabisto wrote on 05/05/2021 at 12:38 PM
With something like this, you should take a screenshot and note the time, preferably still your account balance

Then contact the support (Platincasino is supposed to be grottig....), which takes your complaint, gives you a specific link where you have to do what, the casino then goes directly to the Provider and the provider then checks it

This happened to me 2-3 times with a Netent slot (at Videoslots and Mr Vegas). I had my money then a few days later on the account.

Anyway, the 2nd time I was prepared....


screenshot was bad because everything was down....

apropo ''down'' the page is dead again since about 15 min

This post has been translated automatically

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