Ninno0712 wrote on 08/05/2022 at 10:21 am: Update:
first support (Sussi) says: "... is still being checked by us..."
second support (Patrick) says:"... is being checked by the game manufacturer...."
third support (Ju) says:"... is checked by a separate team, which is specialized in it..."
Sussi and Patrick were still friendly, Ju just closed the chat when asked exactly who really checks it now
may i ask are you a new customer or did you just make your first Deposit here?
With Platin, it often helps to cancel the withdrawal and redo it, especially in the morning. Often it is then suddenly very fast. With me it took 6 hours today until it went through with renewed account Verification the old story.
WithoutWings wrote on 05.08.2022 at 21:12: With Platin, it often helps to cancel the payout and redo it, especially in the morning. Often it goes then suddenly very fast. With me it took 6 hours today until it went through with renewed account Verification the old story.
I write first of all the VIP support now an email, because another payout is not going forward and so far only the one 5,000 € of the 10,000 € were processed although it counts to the same win...
Platincasino Payout Problems
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Platincasino Payout Problems
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may i ask are you a new customer or did you just make your first Deposit here?
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Platincasino Payout Problems
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I am not a new customer at Platincasino, all verifications are done and the last payouts took only 12-16 hours
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Platincasino Payout Problems
Nobody has liked this post so far
This post has been translated automatically
Platincasino Payout Problems
Nobody has liked this post so far
I write first of all the VIP support now an email, because another payout is not going forward and so far only the one 5,000 € of the 10,000 € were processed although it counts to the same win...
This post has been translated automatically