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Online Casinos in general: Platincasino payout (Page 4)

Topic created on 09th May. 2024 | Page: 4 of 4 | Answers: 49 | Views: 2,746
playermarv00
Yo guys, I'm desperate ... my withdrawal of 1500 euros has been rejected for 14 days without any explanation ...
i have now tried 7 withdrawals

LIVE CHAT is not active anymore and my emails to the support are not answered either ...

does anyone have any tips on what else I can do?

Thank you in advance ...

Greetings

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gamble1
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Hey playermarv00

Have you ever been given a reason why it doesn't work?

If you don't get any feedback at all, try to contact the VIP mail VIP@Platincasino.com

It's only meant for Platin players, but if nobody answers you, chances are good

This post has been translated automatically

playermarv00
gamble1 wrote on 17.09.2024 at 18:49: Hey playermarv00

Have you ever been given a reason why it doesn't work?

If you don't get any feedback at all also for you the Tip try to contact the VIP mail VIP@Platincasino.com

Actually only meant for Platin players but if nobody answers you there are good chances

servus, first of all thanks for your answer !!!


yes, the first time i tried to cash out they told me that my credit card photo wasn't "blacked out" properly because the numbers had to be covered or something ... i then did that and was verified ...

since then, however, everything has been rejected without justification, at the beginning i received an email saying -

Please check your e-mail inbox for further information.


If you have any questions, you can contact our customer service team directly at any time.


but nothing ever arrived !!!

ok thanks for the info, I'll contact the VIP support ....

Edit by Julian: Font color has been adjusted

This post has been translated automatically

gamble1
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Ahh ok I think I have already found the problem

It is correct the numbers have to be blacked out but not all because otherwise it will also be considered wrong

Pay attention to the exact wording of the mail it must be visible as far as I currently have it correctly in my head 3 numbers but really exactly where it says in the mail otherwise it is invalid

On the subject of the mail that is supposed to come, it is an error because none comes to them


This post has been translated automatically

playermarv00

gamble1 wrote on 17.09.2024 at 19:21: Ahh ok I think I found the problem already

It is correct the numbers have to be blacked out but not all because otherwise it will be considered wrong as well

Pay attention to the exact wording of the mail it must be visible as far as I currently have it correctly in my head 3 numbers but really exactly where it says in the mail otherwise it is invalid

On the subject of the mail that is supposed to come, it is an error because none comes to them



Yes, but I have submitted the blackening correctly again and was confirmed again 14 days ago or verified by support !!! so it can no longer be because of that ...

This post has been translated automatically

Hot Topics19th Sep. 2024 at 09:01 am CEST

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