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Online Casinos in general: Platincasino payout (Page 2)

Topic created on 09th May. 2024 | Page: 2 of 4 | Answers: 49 | Views: 2,726
gamble1
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Platincasino payout

16th Aug. 2024, at 08:20 pm CEST#16
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The current times for payouts are around 2-3 days for VIP and another +2 days for non-VIP players

The payouts at Platin are usually canceled by the system after a few days if it is the first one that is made with a credit balance, but Platin cannot see this either because at least for me, depending on the employee, the answer always came "we don't know why it was canceled system error"

Currently you can only play there if you have patience or VIP status because as a normal player it really costs you a lot of nerves there at the moment I personally would not issue a warning because everyone gets their money in the end

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Marieangels
Amateur

Platincasino payout

16th Aug. 2024, at 08:55 pm CEST#17
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gamble1 wrote on 16.08.2024 at 20:20: The current times for payouts are around 2-3 days for VIP and another +2 days for non-VIP players

The payouts at Platin are usually canceled by the system after a few days if it is the first one made with a credit balance, but Platin can't see that either because at least for me, depending on the employee, the answer always came "we don't know why it was canceled system error"

Currently you can only play there if you have patience or VIP status because as a normal player it really costs you a lot of nerves there at the moment I personally wouldn't issue a warning because everyone gets their money in the end

That's right...I have VIP status, I've been there for years.

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gamble1
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Platincasino payout

16th Aug. 2024, at 08:57 pm CEST#18
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Marieangels wrote on 16.08.2024 at 20:55:

Right...I have VIP status, have been there for years.

Then write to the support with Platin status I also wrote to them a few days ago waiting for 700 € no 5 minutes came the answer they forwarded it with Prio and no more 5 minutes later I had the Litecoins

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Marieangels
Amateur

Platincasino payout

17th Aug. 2024, at 04:56 pm CEST#19
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gamble1 wrote on 16.08.2024 at 20:57:
Then write to the support with Platin status I also wrote to them a few days ago waiting for 700 € no 5 minutes came the answer they forwarded it with Prio and no more 5 minutes later I had the Litecoins

I did, no answer received. Another payout more than 3 days ago. I am curious.

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JonasBrrt
Amateur

Platincasino payout

17th Aug. 2024, at 06:10 pm CEST#20
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Liked this post: Avatar von Fatally Fatally

gamble1 wrote on 16.08.2024 at 20:57:
Then write to the support with Platin status I also wrote to them a few days ago waiting for 700 € no 5 minutes came the answer they forwarded it with Prio and no more 5 minutes later I had the Litecoins

Ridiculous that you only care about Platin members or even higher. I with my gold status wait days for an email and over 3 weeks for my payout because they keep asking for something new.

Ridiculous casino now, used to be my favorite casino, now I will never Deposit even a 10 again ✌️

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Marieangels
Amateur

Platincasino payout

17th Aug. 2024, at 07:32 pm CEST#21
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JonasBrrt wrote on 17.08.2024 at 18:10:

Ridiculous that you only care about Platin members or even higher. I with my gold status wait days for an email and over 3 weeks for my payout because something new is demanded again and again....

Ridiculous casino now, used to be my favorite casino, now I will never Deposit even a 10 again ✌️

Then fight back and leave a review. That's what the system is for. Far too many people still fall for such unfair stores. I also left a lot of money there some time ago, it used to be my favorite casino. If they don't treat their customers properly, then you should fight back and take the consequences.

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JonasBrrt
Amateur

Platincasino payout

17th Aug. 2024, at 09:13 pm CEST#22
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Marieangels wrote on 17.08.2024 at 19:32:

Then fight back and give a rating too. That's what the system is for. Far too many still fall for such unfair stores. I also left a lot of money there some time ago, it used to be my favorite casino. If they don't treat their customers properly, then you should fight back and take the consequences.

I have drawn my own conclusions. But I still haven't received an answer to my email asking whether they are now taking the p**s out of all their customers and that they should please close my account. It's been 8 days now, instead I get an email every day with a Deposit bonus or free spins offer 😂😂

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JonasBrrt
Amateur

Platincasino payout

17th Aug. 2024, at 09:18 pm CEST#23
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Marieangels wrote on 17.08.2024 at 19:32:

Then fight back and give a rating too. That's what the system is for. Far too many still fall for such unfair stores. I also left a lot of money there some time ago, it used to be my favorite casino. If they don't treat their customers properly, then you should fight back and take the consequences.

And to be honest, I have no desire to leave a negative review on any site. People who want to gamble there also gamble there. I can't imagine anyone checking the sites beforehand to see what the reviews say.

Besides, the biggest problem is that they were okay a year ago. If someone had asked me, I would have said you can Deposit and gamble there without hesitation.
You can be so wrong 😂

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XXLEONIDASXX
Top Member

Platincasino payout

17th Aug. 2024, at 09:34 pm CEST#24
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The same with Joocasino...chicanery and stalling tactics without end just to pay out nothing. But I can always cash in without any problems. And then they send me an email saying that if I rate them with 5 stars and write something nice, I'll get a free game surprise 🤣🤣 I told them to stick it somewhere else! Unbelievable!

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gamble1
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Platincasino payout

17th Aug. 2024, at 11:08 pm CEST#25
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JonasBrrt wrote on 17.08.2024 at 21:18:
And to be honest, I don't feel like giving a negative review on any site... People who want to gamble there, gamble there too. I can't imagine anyone checking the sites beforehand to see what the reviews say.

Besides, the biggest problem is that they were okay a year ago. If someone had asked me, I would have said you can Deposit and gamble there without hesitation.
You can be so wrong 😂

All this crap has only just started, maybe it's vacation time and they're understaffed?

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MisterL
Expert

Platincasino payout

18th Aug. 2024, at 08:31 am CEST#26
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gamble1 wrote on 17.08.2024 at 23:08:

All this crap has also only recently started possibly vacation time understaffed ?

i believe that you are a regular player with them . and treated differently than all the no Deposit hunters

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Donnie
Expert

Platincasino payout

18th Aug. 2024, at 09:30 am CEST#27
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gamble1 wrote on 17.08.2024 at 23:08:

All this crap has also only recently started possibly vacation time understaffed ?

You always have to look for excuses for this dirty casino that treats the majority of its customers like dirt. Find something good despite all the criticism. Which excuse do you come up with now? Let me guess, everyone has always received their money. I already know why I closed my account there. Not hearing anything from customer service for days when there are problems, great. Even accounts are not closed because they don't respond. Finally show them the middle finger

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frapi07
Elite

Platincasino payout

18th Aug. 2024, at 11:42 am CEST#28
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gamble1 wrote on 17.08.2024 at 23:08:

All this crap has also only recently started possibly vacation time understaffed ?

no, they've been like this for longer. Livechat is blocked (only for Platin members) and there is hardly any response to mails. I can understand that when you change license a casino looks at you like a "new customer" and wants to verify you again, but it's been almost a year now and I assume that most of them are already verified. Nevertheless, the fun continues...


They are certainly not understaffed. They ignore requests, but if a review is published on a platform and they can identify the player, then the person is contacted. You certainly can't do that if you're understaffed.

and even if they were understaffed - a hint would be appropriate. Platin was like that towards the end. Unpleasant questions were left unanswered - even as a VIP. We can only advise against playing there.

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Marieangels
Amateur

Platincasino payout

18th Aug. 2024, at 12:12 pm CEST#29
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frapi07 wrote on 18.08.2024 at 11:42 am:

no they are longer like that. Live Chat is blocked (only for Platin members) and they hardly respond to emails. I can understand that when you change license a casino looks at you like a "new customer" and wants to verify you again, but it's been almost a year now and I assume most of them are already verified. Nevertheless, the fun continues...


They are certainly not understaffed. They ignore requests, but if a review is published on a platform and they can identify the player, then the person is contacted. You certainly can't do that if you're understaffed.

and even if they were understaffed - a hint would be appropriate. Platin was like that towards the end. Unpleasant questions were left unanswered - even as a VIP. You can only advise against playing there.

Yes, they just ignore you. They only responded after the evaluation, so they know exactly what's going on. And they don't want to pay out and if you don't book back, they do it for you and claim it was you. These are criminal machinations. Even if it was a no Deposit win this time, I've already left a lot of money there. 270,-€ but still... I will extend my rating with updates, and if it's every day... I think if everyone who has trouble with the store did it, Platin would have been done long ago. And it's not true that reviews are useless. I always check them out and read what players write. Reviews have often led to things finally being sorted out for me. I'm always in favor of not putting up with everything.

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frapi07
Elite

Platincasino payout

18th Aug. 2024, at 12:37 pm CEST#30
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Marieangels wrote on August 18, 2024 at 12:12 pm:
Yes, they just ignore you. They only replied after the review, so they know exactly what's going on. And they don't want to pay out and if you don't book back, they do it for you and claim it was you. These are criminal machinations. Even if it was a no Deposit win this time, I've already left a lot of money there. 270,-€ but still... I will extend my rating with updates, and if it's every day... I think if everyone who has trouble with the store did it, Platin would have been done long ago. And it's not true that reviews are useless. I always check them out and read what players write. Reviews have often led to things finally being sorted out for me. I'm always in favor of not putting up with everything.

I know that. I believe you. I was a player there too. There were technical problems back then and it was only thanks to some users here that we were able to find out exactly what was going on. They just told most people that they were working on it blah blah blah. I then asked a specific question, which they didn't answer.

The funny thing is that they really couldn't do anything about these problems. If they had said this openly, almost everyone would have understood. I then decided for myself that I would no longer play at such a high level because I couldn't accept being left alone like that.

But I think your case is even more awesome. You're ignored and only answered after you've been rated.

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