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Online Casinos in general: Platincasino payout

Topic created on 09th May. 2024 | Page: 1 of 4 | Answers: 51 | Views: 4,214
Laura26

Platincasino payout

9th May. 2024, at 06:38 pm CEST#1
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Hello
I've never really had any problems with Platincasino, I've already withdrawn money several times and it was in my account immediately after it was accepted... so I played again and withdrew 3000€ on 30.04. It was also accepted, but I haven't received the money in my bank account yet... does anyone have similar problems at the moment?

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Hidaruma
Top Member

Platincasino payout

9th May. 2024, at 09:41 pm CEST#2
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After this time, it should actually have been credited to the account.
It could be anything. Problems with Platin's payment Provider or the bank rejected the payment and reported you. You don't know.

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gamble1
Icon

Platincasino payout

10th May. 2024, at 01:03 am CEST#3
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Liked this post: Avatar von Max_Bet Max_Bet, Avatar von Tobsen Tobsen
If it is out with them contact the support they probably want bank statements but better stop playing with your bank account a bank in DE is obliged to report you to the authorities for something like this

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Laura26

Platincasino payout

10th May. 2024, at 01:32 am CEST#4
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Hidaruma wrote on 09.05.2024 at 21:41: After the time, it should actually have been credited to the account.
Could be anything. Problems with Platin's payment Provider or the bank rejected the payment and reported you. It is not known.

Thanks for the answer

Where can my bank report me, unfortunately I'm not familiar with this at all

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Queenotto

Platincasino payout

4th Jul. 2024, at 12:36 am CEST#5
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Hello, can anyone help me?
I have €950 at Platincasino that I would like to withdraw. I have never had any problems with the payout, the money was always in my bank account the next day at the latest. My withdrawal has been pending since Monday. Nothing is happening. Live Chat is not working, alleged connection error. My sister-in-law also wanted to withdraw money, after a few days the withdrawal was rejected and credited, then she made another withdrawal, which has now also been pending for 2 days. Is there anything I can do? I wrote them an email yesterday, but didn't get a reply.

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Comingsoon19
Experienced

Platincasino payout

4th Jul. 2024, at 06:15 am CEST#6
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Laura26 wrote on 10.05.2024 at 01:32:

Thanks for the answer

Where can my bank report me, unfortunately I don't know anything about that

With the authorities. Since you are operating unauthorized gambling from Germany in an online casino that is not licensed in DE. Then there's the payout to your bank account. You have to search the forum. There are currently enough examples on this topic here.

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Malganes
Top Member

Platincasino payout

4th Jul. 2024, at 01:05 pm CEST#7
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Queenotto wrote on 04.07.2024 at 00:36: Hello can someone help me?
I have €950 at Platincasino that I would like to withdraw. I never had any problems with the payout, the money was always in my bank account the next day at the latest. My withdrawal has been pending since Monday. Nothing is happening. Live Chat is not working, alleged connection error. My sister-in-law also wanted to withdraw money, after a few days the withdrawal was rejected and credited, then she made another withdrawal, which has now also been pending for 2 days. Is there anything I can do? I wrote them an email yesterday, but didn't get a reply.

Unfortunately, I can't help you any further, but I'm currently having the same problems with this shed. It's interesting that you're having the same difficulties with them. I also ordered a payout. After two days, I checked my account to see what was going on. One look at my casino balance and I see that the amount I had given for withdrawal is back in my account. I hadn't even received an e-mail to cancel my withdrawal.

I then simply made a new withdrawal and today is the fourth day that nothing has happened. My account is fully verified and I have already made a withdrawal using this payment method. So that can't be the problem. The live chat doesn't work for me either. There is only the option to leave and send a message, which I did. Unfortunately, I don't get a reply this way either. I really wonder what's going on with them at the moment?

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Pat1991
Top Member

Platincasino payout

4th Jul. 2024, at 04:26 pm CEST#8
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I also have two payouts pending, although I have only been fully verified since today. The Live Chat is also dead.

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Pat1991
Top Member

Platincasino payout

5th Jul. 2024, at 02:42 pm CEST#9
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Now the payment has been made, everything is fine.

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Malganes
Top Member

Platincasino payout

5th Jul. 2024, at 09:27 pm CEST#10
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My payout actually arrived today. And a reply from support also arrived today, but it took a whole 3 days. So Platin Casino does pay out, it just takes an eternity^^.

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F****m

Platincasino payout

9th Jul. 2024, at 10:38 pm CEST#11
1 Like

Liked this post: Avatar von Pat1991 Pat1991
That sounds frustrating about the withdrawal delay. I remember a similar situation a while back with another casino. It turned out there was just a hiccup in the banking process, and the money eventually came through. Patience paid off! 
Marieangels
Amateur

Platincasino payout

16th Aug. 2024, at 03:43 pm CEST#12
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So now I've experienced the same thing with Platincasino. No Deposit free spins €270 won. I read through the guidelines and reached my turnover target. Requested payout . After exactly 3 banking days, the withdrawal from Platin was canceled. For no reason. I should just keep my eyes open and wait for the email with the reason. Nothing came. There is no chat. I asked again why it was canceled... no answer. New withdrawal request for €100. Nothing. It's now been 3 days again. Yesterday I submitted a review to a well-known player portal. Today I received a reply with a reference to the review ...I would have canceled the payout myself. What? certainly not! I'm now curious to see what happens next. It's now unbelievable what goes on with some people.

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frapi07
Elite

Platincasino payout

16th Aug. 2024, at 03:49 pm CEST#13
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Marieangels wrote on 16.08.2024 at 15:43: So, now I've experienced the same thing with Platincasino. No Deposit free spins € 270,- won. Read through guidelines, turnover target reached. Requested payout . Exactly after 3 banking days the withdrawal from Platin was canceled. For no reason. I should just keep my eyes open and wait for the email with the reason. Nothing came. There is no chat. I asked again why it was canceled... no answer. New withdrawal request for €100. Nothing. It's now been 3 days again. Yesterday I submitted a review to a well-known player portal. Today I received a reply with a reference to the review ...I would have canceled the payout myself. What? certainly not! I'm now curious to see what happens next. It's now unbelievable what goes on with some people.

Where did they reply to you? In the portal itself or by e-mail? If the answer came by e-mail, then it's pretty cheeky, because you were completely ignored before that.

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Marieangels
Amateur

Platincasino payout

16th Aug. 2024, at 04:46 pm CEST#14
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frapi07 wrote on August 16th, 2024 at 3:49 pm:

Where did they answer you? In the portal itself or by email? If the answer came by email, then it's pretty cheeky, because you were completely ignored before that.

The answer came by e-mail. Yes, that's very cheeky, especially as it was directly after my review. Otherwise they wouldn't have replied at all, or very late. Yesterday I received an answer to a question I asked 4 weeks ago.

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frapi07
Elite

Platincasino payout

16th Aug. 2024, at 05:16 pm CEST#15
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Liked this post: Avatar von Marieangels Marieangels
Marieangels wrote on 16.08.2024 at 16:46:

The answer came by email. Yes, that's very cheeky, especially as it was directly after my review. Otherwise they wouldn't have replied at all, or very late. Yesterday I got an answer to a question I had asked there 4 weeks ago.

Really outrageous! Platin is really no longer recommendable. Payouts used to be their strength. It's a real shame. The good thing about you is that you have that from the no deposit. I wouldn't Deposit any more.

Hopefully that will speed up your payout.

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