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Online Casinos in general: Platincasino is not a solution

Topic created on 17th Jun. 2022 | Page: 1 of 3 | Answers: 23 | Views: 4,769
Nanino

Platincasino is not a solution

17th Jun. 2022, at 01:29 pm CEST#1
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Nobody has liked this post so far
Hello dear community,

I wanted to "puke" here and tell you what funny things happened to me at Platincasino.

I have been playing there for about 2 years and was always so semi-happy with it, but did not want to verify a thousand casinos.

Anyway, one day I thought I'd try the VIP status, because there is still 10% of the real money turnover (within a week), which is quite nice

The first Cashback I had actually received via a system notification and was extremely satisfied.

A week later, of course, there was no notification... well, you wait until the afternoon, well, until the evening... then you contact support.
The support answered quite quickly and booked me the "cashback" manually from "kulanz" after and it was a system error to blame

Well, can happen sometimes....

On the account I see but only the 10% of my Deposit (at 100 € = 10 €).

Again, support, which points out to me that it was out of goodwill, etc.. And the cashback consists of the real money losses

When I asked why I received a sum of 57.95€ for the first cashback and only 9€ for the second, I'm still waiting

According to their manual calculation I should have deposited 579,50€, which is nonsense. The buzzer results from the real money sales

Some time later I tried again in VIP status and exactly the same game

So here is my conclusion
I had my account deleted there because they did not respond to my questions about the cashback and withdrawals. From the gut I would say that the cashback is only booked through the system if the sales are not too high, if you exceed a sum X, the cashback will be canceled and only booked manually on demand

Ergo: who drauf wert legt have a vip status and this would like to use with benefits is not in good hands at Platincasino

For "normal" membership but quite okay, if you do not want to use the Bonuses and Einzahlungssngebote anyway

Best regards

This post has been translated automatically

gamble1
Icon

Platincasino is not a solution

17th Jun. 2022, at 03:41 pm CEST#2
4 Likes

Liked this post: Anonym, Avatar von krabbe666 krabbe666, Avatar von Tonkabohne Tonkabohne, Avatar von TWiSTeD TWiSTeD
Nanino wrote on 06/17/2022 at 13:29: Hello dear community,

I just wanted to tell you what happened to me at Platincasino and what I found funny.

I have been playing there for about 2 years and was always so semi-happy with it, but did not want to verify a thousand casinos.

Anyway, one day I thought I'd try the VIP status, because there is still 10% of the real money turnover (within a week), which is quite nice

The first Cashback I had actually received via a system notification and was extremely satisfied.

A week later, of course, there was no notification... well, you wait until the afternoon, well, until the evening... then you contact support.
The support answered quite quickly and booked me the "cashback" manually from "kulanz" after and it was a system error to blame

Well, can happen sometimes....

But on the account I see only the 10% of my Deposit (at 100€ = 10€).

Again, support, which points out to me that it was out of goodwill, etc.. And the cashback consists of the real money losses

When I asked why I received a sum of 57.95€ for the first cashback and only 9€ for the second, I'm still waiting

According to their manual calculation I should have deposited 579,50€, which is nonsense. The buzzer results from the real money sales

Some time later I tried again in VIP status and exactly the same game

So here is my conclusion
I had my account deleted there because they did not respond to my questions about the cashback and withdrawals. From the gut I would say that the cashback is only booked through the system if the sales are not too high, if you exceed a sum X, the cashback will be canceled and only booked manually on demand

Ergo: who drauf wert legt have a vip status and this would like to use with benefits is not in good hands at Platincasino

For "normal" membership but quite okay, if you do not want to use the Bonuses and Einzahlungssngebote anyway

Best regards

The cashback at Platin always concerns deposited real money and only if the deposit was lost

Say if you deposit 400 € and lose you get 40 € cashback so you would have actually had to deposit at a cashback of 57.90 whole 570 €

This post has been translated automatically

Hidaruma
Top Member

Platincasino is not a solution

17th Jun. 2022, at 04:41 pm CEST#3
1 Like

Liked this post: Anonym
Well, you can't really say anything bad about Platin Casino. Cash back is of course nice at first. Only modest, if you then bag a fat win and can then wave bye bye.

This post has been translated automatically

WithoutWings
Expert

Platincasino is not a solution

17th Jun. 2022, at 05:49 pm CEST#4
1 Like

Liked this post: Anonym
Cashback always works, but there is no Cashback if you play with bonus..because no real money. Or if you have paid out more than you have lost. I do not like the cashback in general because if you have converted it once and then converted to real money again only gets the cashback amount. Say you have e.g. 10 euro cashback..win with these 10 euros 100 euros click on convert to real money after you have converted the 10 euros you get exactly 10 euros of the 100 ... so you can then win freely. But since you have most big hits after logging in you often have the ass card ... I had times 4 euro cashback hab in the first Dreh 350 euro gewonnem on 1 euro stake ... after 3 more turns I click on convert to real money and have again 4... Therefore useless

This post has been translated automatically

frapi07
Elite

Platincasino is not a solution

17th Jun. 2022, at 07:10 pm CEST#5
0 Likes

Nobody has liked this post so far
WithoutWings wrote on 17.06.2022 at 17:49: Say you have e.g. 10 euro cashback..win with these 10 euros 100 euros click on convert to real money after you have converted the 10 euros you get exactly 10 euros of the 100 ... so you can then win freely.

Unfortunately the last part of your post is not correct. The Cashback must be paid out after the conversion into "real money", otherwise they can not pay you that with larger wins.

I.e. : Cashback of 10€ -> once converted and 10€ converted into "real money" and then bring to the payout and be happy about 10€

This post has been translated automatically

WithoutWings
Expert

Platincasino is not a solution

17th Jun. 2022, at 07:15 pm CEST#6
1 Like

Liked this post: Avatar von krabbe666 krabbe666
Why you can continue to play with the 10 euros and win as much as you want or where is that? I am of the opinion I have already paid out so often

This post has been translated automatically

frapi07
Elite

Platincasino is not a solution

17th Jun. 2022, at 07:20 pm CEST#7
0 Likes

Nobody has liked this post so far
WithoutWings wrote on 17.06.2022 at 19:15: Why you can play with the 10 Euronen then further and win as much as you want or where does it say that? I am of the opinion that I have paid out more often like this

there was a case where a player won 5k after the conversion and Platin crossed. Caro has fought I think for a week for the player. There was even an internal meeting and it was decided that it will be handled this way in the future, because the VIP supporters had also forwarded this "wrong" information to the players. Platin then said that they will correct this on their side and the supporters will be trained accordingly.

This post has been translated automatically

WithoutWings
Expert

Platincasino is not a solution

17th Jun. 2022, at 07:25 pm CEST#8
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So far everything has gone through but was also always between 200-500 euros. I read that times after times ✌️

This post has been translated automatically

frapi07
Elite

Platincasino is not a solution

17th Jun. 2022, at 07:33 pm CEST#9
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Nobody has liked this post so far
WithoutWings wrote on 17.06.2022 at 19:25: So far everything has gone through but was also always so between 200-500 euros. I read that times after times ✌️

[solved] Bonus conditions for Cashback very opaque and therefore 5000 Euro credit canceled | GambleJoe® Forum (Page 1/21)

I suspect that a "closer" review will take place starting at 5k. I had already had 3.5k confirmed within 30 minutes.

This post has been translated automatically

gamble1
Icon

Platincasino is not a solution

17th Jun. 2022, at 10:43 pm CEST#10
0 Likes

Nobody has liked this post so far
WithoutWings wrote on 17.06.2022 at 19:25: So far everything has gone through but was also always so between 200-500 euros. I read that times after times ✌️

Da gabs but only one thread where it was about I think 5000 € where platin after long discussions also internally from "goodwill" the money has paid out with the final decision that in the future no matter how much you win only the Cashback sum is paid out

Even then, several users reported that usually higher amounts go through a right to it you have but definitely after this old thread no longer and if times a sum is denied you can also help no one from GJ

Platin has promised there at the same time an adjustment of the page to make the whole thing again clear but there I must say I noticed nothing it still gives the impression as if you can do what you want after the conversion with the money

Therefore, once again Attention Platincasino officially pays out only cashback in the amount of cashback even if this was already converted and real money is

This post has been translated automatically

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