-
Olli_Eule, on 31st Aug. 2024 at 10:12 pm CEST
-
Harald_B, on 31st Aug. 2024 at 09:32 pm CEST
-
Langhans_innen, today at 01:33 am CEST
-
Daniel1988, today at 01:18 am CEST
-
Daniel1988, today at 01:13 am CEST
-
T0uchTheSky, today at 12:34 am CEST
-
Langhans_innen, today at 12:27 am CEST
-
T0uchTheSky, today at 12:22 am CEST
-
R3hab, yesterday at 11:53 pm CEST
-
moralischverwerflich, yesterday at 10:55 pm CEST
-
danny005, yesterday at 10:43 pm CEST
-
Frankey, yesterday at 10:16 pm CEST
-
JJepsa96, yesterday at 08:56 pm CEST
-
LiQuidz, yesterday at 04:54 pm CEST
-
moralischverwerflich, yesterday at 04:42 pm CEST
-
Butterbrezel, yesterday at 03:15 pm CEST
-
btssultan, yesterday at 11:26 am CEST
-
Hightower, yesterday at 09:01 am CEST
-
Hanshanshans, on 6th Sep. 2024 at 10:33 pm CEST
-
gamble1, on 6th Sep. 2024 at 09:40 pm CEST
-
roccoammo11, on 6th Sep. 2024 at 08:03 pm CEST
-
Butterbrezel, on 6th Sep. 2024 at 07:15 pm CEST
-
gamble1, on 6th Sep. 2024 at 05:05 pm CEST
-
XXLEONIDASXX, on 6th Sep. 2024 at 02:55 pm CEST
-
xxjj19, on 6th Sep. 2024 at 02:14 pm CEST
-
gamble1, on 6th Sep. 2024 at 08:38 am CEST
Platincasino depositor has not arrived
Nobody has liked this post so far
This post has been translated automatically
Platincasino depositor has not arrived
Nobody has liked this post so far
This post has been translated automatically
Platincasino depositor has not arrived
Nobody has liked this post so far
I have sent an email to Noda support as recommended. Thanks again for the help
They asked for my Deposit slip and gave me the feedback that the transfer was booked correctly from their side:
I then contacted Platincasino support again yesterday. They asked me for the deposit slip again.
hello i made a depositor on 07.12.23. this did not arrive on my player account. i have now contacted noda pay and the payment was processed correctly by them.
What is the status now?
Hello xxx, welcome to chat
Please send us your request by e-mail, with a PDF deposit slip, so that we can process it for you
i've had it for a long time, want to know what the current status is
has the €50 already arrived in my player account?
Of course I'll have a look
i'm talking about 07.12.23 is now 1 month ago. you tell me it has not arrived. nodapay says it has arrived, but is now also contacting you.
Unfortunately nothing has arrived yet. Please send us the proof of payment and we will request an investigation
i already have
3 times by now
ok, then i'll send the answer back to nodapay. let them take care of it... i'm tired of asking you forever
Unfortunately, I can only write you this and apologize for the delay
If the money was not credited to the deposit method, please send us the proof
i have already sent you the proof 3 times
i'm starting to feel like I'm being taken for a ride here
I don't think Noda will do anything about your request
they have replied to me that they have contacted you
We have contacted the merchant to clarify the status on their end and get back to you.
that was the answer
Dear xxx,
Thanks for your patience.
Apologies for the late reply due to the high volume of request at the moment.
We have contacted the merchant to clarify the status on their end and get back to you.
On our side the payment is successful.
i already assume that they will do something... i asked on 03.01.24... on 05.01.24 they asked about the deposit slip and today came the answer from just now
Ok, then I assume that everything else will then also go through Noda
how many times am i supposed to send you this f**king receipt?
Visitor uploaded: Platin-1[1808].pdf
can forward. i know you can do the same
just annoys me.
I can try that - normally it doesn't work via chat. But I'll try it
Thank you for contacting us. Have a nice day.
If you need further help, please contact us again in the chat or by e-mail.
Not even 2 minutes after the chat, the support replied to me by email:
Hello xxx,
thank you for your message.
We are currently reviewing your request with the relevant department and will get back to you as soon as we receive feedback.
If you have any further questions or comments in the meantime, please do not hesitate to reply to this message.
Kind regards,
After that I felt even more screwed... I have been waiting for exactly 1 month for this message that something will be checked......
1.5 hours later I got the message from Noda support:
Hi, xxx,
We have received a reply from the merchant, they are working on a refund of the transaction from their words.
We will keep you updated on this matter.
I think it's only because I turned on Noda that they're really looking at where my depositor has gone. Platin simply wouldn't have done anything. In my case it was only about €50, if I imagine that someone had deposited a little more and the money disappeared into nirvana for a month....
As soon as I hear back from Noda, I'll let you know again.
This post has been translated automatically
Platincasino depositor has not arrived
Nobody has liked this post so far
But this gives you another impression of how they work there.
I'll keep my fingers crossed that your depositor will be found after all.
This post has been translated automatically
Platincasino depositor has not arrived
Liked this post:
garfield68,
Lionking,
roccoammo11
The missing €50 was credited back to my bank account today
I didn't have to submit anything else either. The Deposit slip was completely sufficient. If I hadn't used Noda-Pay, I would probably never have gotten the money back.
Thank you for your help
This post has been translated automatically