Platincasino claims I don't "deserve" enough and stop payout

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Visitor

ForestPanda

Topic Creator

Forum posts: 11 Member since: 02.08.2021

Platincasino claims I don't "deserve" enough and stop payout

12th Apr. 2022, at 07:13 pm CEST#1

1 Like

Liked this post: Jincy89

Hey, have been having a problem with Platincasino for a few days.
Have deposited there this month a lot. May be a total of probably so 3-4k, according to support just now 2.2k - the payouts.
Now I have tried to pay out 900€ and it was required to send my paycheck. No sooner said than done.
Now I get the mail that this is not enough and the amount I paid in is too "much" for my salary.
Is just nonsense, just live very frugally and have in case of need still a Dispo of ~20k which I can exhaust.
Have actually never had bad experiences with Platincasino, but I find that a cheek.

Someone ne idea what is now the best line, the support also tells me only "yes more documents"

Thanks for the answers.

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Expert

Saphira

Moderatorverified

Forum posts: 1.924 Member since: 24.01.2019

Platincasino claims I don't "deserve" enough and stop payout

12th Apr. 2022, at 07:30 pm CEST#2

7 Likes

Liked this post: Jincy89, Max_Bet, moody, NoSkill_NoKill, sippi, Tobsen, TWiSTeD

The store is getting more and more outrageous. When paying out, the income suddenly becomes important; when paying in, it doesn't matter. But since this is only about paying out the win anyway, the question of whether the deposits were too high overall should be completely irrelevant. They have to pay out your win. That's it. If they are really that concerned about the financial discrepancies, they can discuss it with you after the payout. But let me tell you something: they are not concerned. It's just more bullying

Yes, I know - casinos have to check at some point, but it all happens after the payout

The way it reads in your last paragraph, it sounds like they make the payout contingent on further documentation. Are you supposed to pull more imaginary income out of your hip now? I hope you get your money. If need be, you can contact Gamblejoe directly here and ask for assistance. Maybe this is the better way to proceed anyway

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Amateur

Testi99

Forum posts: 158 Member since: 18.10.2018

Platincasino claims I don't "deserve" enough and stop payout

12th Apr. 2022, at 07:43 pm CEST#3

1 Like

Liked this post: Jincy89

I feel the same way about CrazePlay.

Does anyone know how it is now? Does the casino have to pay out in any case or can they just keep the money if they think the expenses don't cover the revenue?

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gamble1

Forum moderatorverified

Forum posts: 6.440 Member since: 21.04.2019

Platincasino claims I don't "deserve" enough and stop payout

12th Apr. 2022, at 07:49 pm CEST#4

1 Like

Liked this post: Jincy89

Testi99 wrote on 12.04.2022 at 19:43: I feel the same way about CrazePlay.

Does anyone know how this is now? Does the casino have to pay out in any case or can they just withhold the money if they think the expenses don't cover the income?

Retain permanently rather not but hold until the documents or the explanation is there where the money comes from they can if it is in the AGB's so stands

@TE

Then I would exactly this explanation in writing and this here about Sabine Tim or Julian of GJ to the manager forwarding let

The casino has determined according to your statement that you have paid more than you earn in the month then you must of course explain where the money then comes from and there you write as you have written here that you have saved this money which you can then prove by your statements

Then it should actually fit

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Experienced

Maximus_Winnus

Forum posts: 262 Member since: 04.12.2018

Platincasino claims I don't "deserve" enough and stop payout

12th Apr. 2022, at 07:53 pm CEST#5

1 Like

Liked this post: Jincy89

ForestPanda wrote on 04/12/2022 at 19:13: Hey, have been having a problem with Platincasino for a few days.
I have deposited a lot there this month. May be a total of probably so 3-4k, according to support just now 2.2k - of the withdrawals.
Now I have tried to pay out 900€ and it was required to send my paycheck. No sooner said than done.
Now I get the mail that this is not enough and the amount I paid in is too "much" for my salary.
Is just nonsense, just live very frugally and have in case of need still a Dispo of ~20k which I can exhaust.
Have actually never had bad experiences with Platincasino, but I find that a cheek.

Someone ne idea what is now the best line, the support also tells me only "yes more documents"

Thanks for the answers.

Was additionally a bank account statement required of you, on which one can see the entrance of your salary?

Banks usually grant an overdraft facility up to a maximum of 3 times the value of the net income. So if you have an overdraft facility of 20k, you would have to earn over 6k a month!

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Amateur

Jincy89

Forum posts: 156 Member since: 04.02.2019

Platincasino claims I don't "deserve" enough and stop payout

12th Apr. 2022, at 07:57 pm CEST#6

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Nobody has liked this post so far

That's how I feel about woopwin. And it is not that simple . I have proven all sorts of things. Even a Cashback campaign from Siemens, where you get 100 euros back if you bought household appliances. Even a payment from my health Insurance - maternity benefit they wanted to have proven. I have done everything ... and now ... they idiots have blocked me for no reason !!!!! Unjustified. Impudence

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Amateur

Jincy89

Forum posts: 156 Member since: 04.02.2019

Platincasino claims I don't "deserve" enough and stop payout

12th Apr. 2022, at 07:58 pm CEST#7

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Nobody has liked this post so far

I have them beside my Angestelltenverhäötnis also still my trade registration sent... with the
Trade I also earn not little ... now they want to have even my bills with the addresses of my customers. They are really embarrassed and sick !

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Expert

Bluff

verified

Forum posts: 1.771 Member since: 27.08.2021

Platincasino claims I don't "deserve" enough and stop payout

12th Apr. 2022, at 08:20 pm CEST#8

3 Likes

Liked this post: Jincy89, Max_Bet, TWiSTeD

if this goes on with the casinos i will first see their account balance before i sign up somewhere new so that i can see that they are solvent at all

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Falko

Forum posts: 6.425 Member since: 08.07.2018

Platincasino claims I don't "deserve" enough and stop payout

12th Apr. 2022, at 08:29 pm CEST#9

2 Likes

Liked this post: Jincy89, TWiSTeD

But now you can read such complaints very often in the forum. Back then, it also happened from time to time, but it was much rarer. But the casinos don't really do themselves any favors. For me, this is a deterrent.

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Amateur

Jincy89

Forum posts: 156 Member since: 04.02.2019

Platincasino claims I don't "deserve" enough and stop payout

12th Apr. 2022, at 08:30 pm CEST#10

0 Likes

Nobody has liked this post so far

Yes ... really bad. If necessary, I will oppose their actions

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Platincasino claims I don't "deserve" enough and stop payout

Platincasino claims I don't "deserve" enough and stop payout

Platincasino claims I don't "deserve" enough and stop payout

Platincasino claims I don't "deserve" enough and stop payout

Platincasino claims I don't "deserve" enough and stop payout

Platincasino claims I don't "deserve" enough and stop payout

Platincasino claims I don't "deserve" enough and stop payout

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