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Online Casinos in general: Platincasino amazes me more and more

Topic created on 08th Mar. 2019 | Page: 1 of 2 | Answers: 17 | Views: 7,592
MissesMiss
Amateur

Platincasino amazes me more and more

8th Mar. 2019, at 12:31 am CET#1
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Since I had a higher win at Platincasino last year, I haven't won much. Well, I am not sooo surprised. The refer-a-friend program has completely given way to the affilate program, loyalty points have been suspended for quite some time. Customer satisfaction of longtime customers is somehow less and less paid attention to, although they were so great in the beginning just in this regard

I have the account for a few years, as well as my friend. Sometimes he deposits from my account with him, sometimes I am his with me, while he more from mine. The account is verified and I've also clarified a few times if it's okay if we Deposit from each other's account. "Perfectly fine " was always the answer. They did not even want to have an ID card from him and have criticized it when I uploaded it for security.

Today, although I have not even won, suddenly an email comes. I must provide proof of identity regarding the deposit!

I have now written back on what basis this is based and why it is not noticed all the time. After all, I have even pointed out

Has anyone had such experiences with Platin? What happens if I don't give them these things because my partner says he doesn't want it, for example.
If they think they want to block my account, please, I don't have too much of a problem with that, had considered it myself anyway.

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Jay88
Experienced

Platincasino amazes me more and more

8th Mar. 2019, at 03:21 am CET#2
1 Like

Liked this post: Avatar von krabbe666 krabbe666
You were probably just lucky that they didn't complain about it before..

I suspect that the new money laundering law now request...


But I have honestly never heard that it is "okay" to Deposit with an account that you are not the owner of.... But well... Let me gladly be taught better.

LG

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Begbie
Elite

Platincasino amazes me more and more

8th Mar. 2019, at 08:30 am CET#3
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platincasino is on a "Verification trip". they recently gave away freespins if you verify yourself completely.
whether this is related to a new law or the vllt card corpses want to sort out, no idea.

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Bvb1995
Expert

Platincasino amazes me more and more

8th Mar. 2019, at 10:38 am CET#4
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Platin casino is ok but the whole pay in with Neteller then you can also pay out kur via netwller

When I Deposit with paysafe I can only withdraw via bank even though I have deposited 100 times with neteller

At other casinos ( bwin videoslots bet365) I can always use any withdrawal method with only 1 time deposit

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MissesMiss
Amateur

Platincasino amazes me more and more

8th Mar. 2019, at 04:53 pm CET#5
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Here is the answer from Platincasino. They really missed something. I deposited several times through my friend's account. As they say "It's as sure as eggs in a basket!" 😂

What should I answer them there big. There is no data, done








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MissesMiss
Amateur

Platincasino amazes me more and more

10th Mar. 2019, at 11:35 pm CET#6
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Good morning Tanja,

according to our system you have deposited yesterday for the first time using the foreign account, our terms and conditions in this regard have always been the same. To verify your account again please upload the requested documents. You can be sure that we handle your data responsibly and that it is safe with us.

Best regards,

Robert

Support Agent

www.platincasino.com

Platincasino.com is operated by Red Rhino Limited, a company registered in Malta with registration number C67666 and address 6 Investor House (Suite 3), Triq il-Fikus, San Gwann SGN 2461, Malta. Red Rhino Ltd. is licensed and regulated by the Malta Gaming Authority (MGA), and holds license number MGA/CL1/1364/2017, issued on 30/11/2017.




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MissesMiss
Amateur

Platincasino amazes me more and more

10th Mar. 2019, at 11:36 pm CET#7
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I laugh myself slack, nothing I send them. Let's see if something comes again. My next response will then be the deletion of my account 😏😂

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Achmed
Visitor

Platincasino amazes me more and more

14th Feb. 2021, at 03:56 pm CET#8
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Platin Casino does not pay out my win I have won there 85,000 € they later my account and Tournament in my win I have now called in a lawyer and hope that he can clarify this according to Platin Casino because of unbowed payments that but not and how else should I put money in my player account at the

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Hidaruma
Top Member

Platincasino amazes me more and more

14th Feb. 2021, at 04:14 pm CET#9
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Nobody has liked this post so far
Achmed wrote on 14.02.2021 at 15:56: Platin Casino does not pay out my win I have won there € 85,000 they later my account and Tournament in my win I have now called in a lawyer and hope that he can clarify this according to Platin Casino because of unbowed payments that but not and how else should I put money in my player account at the

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Dutch78
Expert

Platincasino amazes me more and more

14th Feb. 2021, at 06:54 pm CET#10
2 Likes

Liked this post: Avatar von Achmed Achmed, Avatar von Jubla2014 Jubla2014
Hidaruma wrote on 02/14/2021 at 16:14 PM

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The one about spamming I understand, the one about no understanding of the German language I don't.

Not every user here has German as their native language, myself included.
What is so bad about needing help but not being able to formulate it perfectly?
You have understood the meaning behind it, imagine you are abroad and get no help because you do not write and speak their language fluently, would be stupid, right?
Empathy and tolerance would be the magic word here.

Edit: Quote adjusted

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