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Online Casinos in general: Platincasino - 4000 Euro Cashout Cancelled

Topic created on 15th Aug. 2022 | Page: 1 of 5 | Answers: 48 | Views: 8,435
Muckilein

Platincasino - 4000 Euro Cashout Cancelled

15th Aug. 2022, at 11:36 am CEST#1
1 Like

Liked this post: Avatar von gagapapamama gagapapamama
Hello Community,

i am at a bit of a loss right now, so I am asking for help here.

This morning I received a Cashback bonus at Platincasino. I have converted this and converted it into real money

With this I have played further and have come to over 4000 euros. 4K I wanted to withdraw. Just now I got a message "The max. withdrawal amount is equal to the granted cashback" - for this reason we had to cancel the rest


Now I look in my account and instead of the 4000 are only 76.94 euros on my account: Which does not even correspond to the cashback because that was at 75.18 euros.

I am straight at a loss

This post has been translated automatically

evopower140
Expert

Platincasino - 4000 Euro Cashout Cancelled

15th Aug. 2022, at 11:57 am CEST#2
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Nobody has liked this post so far

Muckilein wrote on 08/15/2022 at 11:36: Hello Community,

i am at a bit of a loss right now, so I am asking for help here.

I got a Cashback bonus at Platincasino this morning. I have converted this and converted into real money

With this I have played further and have come to over 4000 euros. 4K I wanted to withdraw. Just now I got a message "The max. withdrawal amount is equal to the granted cashback" - for this reason we had to cancel the rest


Now I look in my account and instead of the 4000 are only 76.94 euros on my account: Which does not even correspond to the cashback because that was at 75.18 euros.

I am straight at a loss


Since you will unfortunately have bad luck that is unfortunately clear in denn AGBs this case we had here in the forum often and no one has more got his money is something stupid but they write it unfortunately right now


This post has been translated automatically

Ginax3
Rookie

Platincasino - 4000 Euro Cashout Cancelled

15th Aug. 2022, at 11:58 am CEST#3
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Nobody has liked this post so far

Muckilein wrote on 08/15/2022 at 11:36: Hello Community,

i am at a bit of a loss right now, so I am asking for help here.

I got a Cashback bonus at Platincasino this morning. I have converted this and converted into real money

With this I have...


I understand your frustration, however, it is actually the case that at Platincasino the maximum withdrawal amount is equal to the amount of cashback. So, since you made the wager, you can only cash out the €76.94 according to Platin. The remaining amount will be deleted, unfortunately. Sad, but there is nothing you can do.

This post has been translated automatically

Muckilein

Platincasino - 4000 Euro Cashout Cancelled

15th Aug. 2022, at 11:58 am CEST#4
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Nobody has liked this post so far
OK, thanks for the answers

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Muckilein

Platincasino - 4000 Euro Cashout Cancelled

15th Aug. 2022, at 12:04 pm CEST#5
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Ginax3 wrote on 08/15/2022 at 11:58 AM

I understand your frustration, however it is actually the case that at Platincasino the maximum withdrawal amount is equal to the Cashback amount. So since you made the wager, you can only cash out the €76.94 according to Platin. The remaining amount will be deleted, unfortunately. Sad, but there is nothing you can do.

So the Wager I had managed at about 148 euros - then I switched to "generate in real money". Clearly, I then fall back to the 75.18 back. However, that is for me then but actually real money, with which I can then play... and then came only the free spins or wins... but ok...:(

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Kanalmalocher
Rookie

Platincasino - 4000 Euro Cashout Cancelled

15th Aug. 2022, at 12:12 pm CEST#6
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Muckilein wrote on 08/15/2022 at 12:04 PM

So the Wager I had geschaft at about 148 euros - then I switched to "generate in real money". Sure, that I then fall back to the 75.18 back. However, that is for me then but actually real money, with which I can then play... and then came only the free spins or wins... but ok...:(

Platin remains classic. Show real money that is not real money. To stay compliant with the rules, you would have had to withdraw the converted Cashback amount and Deposit it again. Only then you would have had real money. My advice: Play at real (crypto) casinos and not at this betting tax/bonus trap shack.

This post has been translated automatically

Ginax3
Rookie

Platincasino - 4000 Euro Cashout Cancelled

15th Aug. 2022, at 12:24 pm CEST#7
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Nobody has liked this post so far

Muckilein wrote on 08/15/2022 at 12:04 PM

So the Wager I had geschaft at about 148 euros - then I switched to "generate in real money". Sure, that I then fall back to the 75.18 back. However, that is for me then but actually real money, with which I can then play... and then came only the free spins or wins... but ok...:(

Oh okay, that is my opinion then ne other situation, since you had completed the Cashback bonus quasi successfully by gambling and converting into real money and then played with real money and won. Maybe Caro can help here? I mean in the terms and conditions is hardly that you have to pay out the cashback first and Deposit again. For this, there's the conversion button at Platin and the rest is already automatically deleted on the account and from then on it is definitely real money.

This post has been translated automatically

Caro
Expert

Platincasino - 4000 Euro Cashout Cancelled

15th Aug. 2022, at 12:33 pm CEST#8
1 Like

Liked this post: Anonym
Unfortunately, we have had this topic several times before, but you have to have the money paid out first. The conversion alone is not enough here.

This post has been translated automatically

evopower140
Expert

Platincasino - 4000 Euro Cashout Cancelled

15th Aug. 2022, at 12:40 pm CEST#9
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That's very misleading from Platin that's true. But unbelievable how much luck people have with Cashback on Mondays

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Ginax3
Rookie

Platincasino - 4000 Euro Cashout Cancelled

15th Aug. 2022, at 01:05 pm CEST#10
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Caro wrote on 08/15/2022 at 12:33 pm: Unfortunately, we've had this topic many times before, but you have to have the money paid out first. Conversion alone is not enough here.

Thanks for the info. That was not known to me so yet, because there is extra the conversion button and it is then displayed as real money and not bonus credit.

That has then again what of hidden backdoor, that if possible not a cent too much is paid out.
Too bad, but of course you can't do anything about it.

This post has been translated automatically

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