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Online Casinos in general: Platincasino - Transaction list requested

Topic created on 25th Feb. 2022 | Page: 1 of 1 | Answers: 9 | Views: 2,045
Milenski
Hello all together,

i am new here and would like to ask for your opinion/help.
In the years 2016 - 2017 I have played among others at platincasino
among others.
I had written to support several times now that I need my transaction list
needed. I received two times empty Excelltabellen, although I demonstrably in the above-mentioned periods deposits
made.

The casino now informed me that there was a company change allegedly in 2018. However, in the imprint of platin stands
that they are active since 09/2014

The support team told me that the "old data" was probably not migrated during the change.

has jmd there experience / information about it???

Thanks and greetings
Bex

Edit by Caro: Title adjusted

This post has been translated automatically

moralischverwerflich
Expert
Seems to be normal with those.... Have deleted my account there last year because of tax and because just nothing ran more there... a few months ago I had also requested such a list (only out of interest, not for chargeback, have been there more than clearly in the plus). No matter with what device or program I open the file, even with a special app for this file, it always comes only empty pages.....

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Milenski
Hey Milo,

thanks for your message. Yes, it is really desperate with them.
Ok, they now write that supposedly Platincasino was running through another "company" during the time I was playing there but despite that
under Platincasino (Womnbat IoM Ltd. with a license from the Gambling Supervision Commission of the Isle of Man government) and now in Malta. But then I'm surprised that in their imprint it says that they exist since 2014.

Well, I don't care about that. If redrhino has now taken over the company and have a license in Malta, then it can not be that the now say...we do not want to know about it. I pass the things to the regulator now.

Yes, it is indeed that I will take legal action against some casino and try to recover the deposits
I can open the spreadsheet (sinknormal excell spreadsheet) but the rows are blank. However in my bank statements platincasino is deposited.
can you tell me with which 4 digits the iban ends at the to match if they are the same numbers?


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moralischverwerflich
Expert
Milenski wrote on 02/25/2022 at 1:56 pm: Hey Milo,

thanks for your message. Yes, it's really desperate with them.
Ok, they write now that supposedly Platincasino was running through another "company" during the time I was playing there but despite that
under Platincasino (Womnbat IoM Ltd. with a license from the Gambling Supervision Commission of the Isle of Man government) and now in Malta. But then I'm surprised that in their imprint it says that they exist since 2014.

Well, I don't care about that. If redrhino has now taken over the company and have a license in Malta, then it can not be that the now say...we do not want to know about it. I pass things to the regulator now.

Yes, it is indeed that I will take legal action against some casino and try to recover the deposits
I can open the spreadsheet (sinknormal excell spreadsheet) but the rows are blank. However in my bank statements platincasino is deposited.
can you tell me with which 4 digits the iban ends at the to match if they are the same numbers?



With me have not even been lines.... Just a blank document. After 2-3 emails with them I gave up and thought f**k it, was as I said only out of curiosity how much has flowed. So curious I was then but not to expose me to further discussions with those.

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WithoutWings
Expert
I have there also already since 2016 a minus of 13000 euros accumulated and can see it on the page also all wûrde that not enough of it screens to make if it would also be annoying...?

This post has been translated automatically

moralischverwerflich
Expert
WithoutWings wrote on 25.02.2022 at 15:39: I have there also already since 2016 a minus of 13000 euros accumulated and can see it on the page also everything wûrde that not enough of it screens to make if it would also be annoying...?

He wants to make a chargeback, that will probably not be enough for a lawyer

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WithoutWings
Expert
Milo1 wrote on 02/25/2022 at 16:13
He wants to make a chargeback after all, that probably won't be enough for a lawyer.

Would I there also prefer 🤣 But seriously since 4 days are all casinos soas of dead switched time again...

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Milenski
I can enter my account, but when I enter the period 11/2016 - 12/2016 under transactions, nothing appears on the intranet page of platin.
Screenshot are therefore unfortunately not possible. However, I have received from Sofort GmbH a list of all my payments, including gaaaaanz many at various online CAsinos. Account statements I have also procured, only from the bookings is not clear which OC behind it


From the list of Sofort GmbH I see 6 bookings within 3 days a 1.000 - 1.500€ . Another casino where the IBAN is displayed (bank from Germany)...there are about 18k within 2 weeks flowed (...and yes I have since I am 9 years a gambling problem). Unfortunately, the casino is not apparent from the reason for payment. I have made it my mission to sue these casinos but unfortunately I can't get the name of the other casino
Since platin does not send me the overview, I can not exclude that it was Platin

Oh yes, at Quasar I have also left about 8,000.00 €. But they have made themselves of the dust. White not at all whether the Quasar Ltm. generally exists...but I think do without it.

Maybe one of you still has tips from you???

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moralischverwerflich
Expert
WithoutWings wrote on 25.02.2022 at 16:18
Would I there also prefer 🤣 But seriously for 4 days all casinos are soas of dead switched times again...

i can not confirm.... This week well paid out

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gamble1
Icon
Milenski wrote on 25.02.2022 at 16:54: I can get into my account, but when I enter the period 11/2016 - 12/2016 under transactions, nix appears on the intranet page of platin.
Screenshot are therefore unfortunately not possible. However, I have received from Sofort GmbH a list of all my payments, including gaaaaanz many at various online CAsinos. Account statements I have also procured, only from the bookings is not clear which OC behind it


From the list of Sofort GmbH I see 6 bookings within 3 days a 1.000 - 1.500€ . Another casino where the IBAN is displayed (bank from Germany)...there are about 18k within 2 weeks flowed (...and yes I have since I am 9 years a gambling problem). Unfortunately, the casino is not apparent from the reason for payment. I have made it my mission to sue these casinos but unfortunately I can't get the name of the other casino
Since platin does not send me the overview, I can not exclude that it was Platin

Oh yes, at Quasar I have also left about 8,000.00 €. But they have made themselves of the dust. White not at all whether the Quasar Ltm. generally exists...but I think do without it.

Maybe one of you still has tips from you???

Lol if I click on Platin the period I see even my one-time € 100 Deposit from 2015 so something does not fit there with you

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