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Online Casinos in general: Paysafe card does not work

Topic created on 16th Apr. 2023 | Page: 1 of 2 | Answers: 26 | Views: 2,788
TWiSTeD
Top Member
Hello to each other,

i need your swarm knowledge. I bought a Paysafe card at the gas station as usual and wanted to redeem it later in the evening. Then came the message that the PIN was already used up. Entered the code correctly, tried several times. Then went to the gas station, but they have not been cooperative.

Have you ever had such a case and were you able to solve the problem?

LG

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Donnie
Elite
Something like that, I used to live somewhere else where there was a walk-in kiosk that had the Paysafe cards already printed out under the counter in the drawer. Purchased and code had already been redeemed. Had then the assumption that one of the employees redeemed the code before and put the receipt back out for sale. Since then I always buy them where they are freshly printed. Of course, I have never bought there again. Problem is that you can not prove that you have not redeemed them yourself. With the freshly printed out me but never happened

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Begbie
Elite
Do a credit query where the code was redeemed.
https://www.paysafecard.com/de/guthabenabfrage/







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frapi07
Elite
Donnie wrote on 16.04.2023 at 05:54: So similar, I used to live somewhere else there was such a walk-in kiosk that had the Paysafe cards already printed out under the counter in the drawer. Purchased and code had already been redeemed. Had then the assumption that one of the employees redeemed the code before and put the receipt back out for sale. Since then I always buy them where they are freshly printed. Of course, I have never bought there again. Problem is that you can not prove that you have not redeemed them yourself. With the freshly printed me but never happened

That's shady. Never heard so ne story or witnessed, but I think you could have already let that fly. Is yes fraud. So report to the police and then appear there unannounced and make random checks in the presence of the police. But I don't know if the sale of prepaid cards, where the code has already been rubbed out or the receipt printed out in advance, is prohibited. It would be interesting to know. My intuition tells me that such a sale is rather prohibited but can not confirm that with 100% certainty

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TWiSTeD
Top Member

Begbie wrote on 04/16/2023 at 06:00: Why don't you do a credit query where the code was redeemed.
https://www.paysafecard.com/de/guthabenabfrage/








An error has occurred. Please contact the Paysafecard service team.


Comes as message

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Begbie
Elite
Then the code seems to be invalid. Technical error or something. Write to the support, get a new one.

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Donnie
Elite
I had previously bought but so to the 50 Paysafe cards that were printed and that worked without problems. Was also only 10€, probably another has already informed the police because I have seen 2 months later (has bought a customer before me) that they only sell freshly printed vouchers. The employee I suspected was also no longer there. The owner of the store I would not have believed such a thing, he was very polite and helpful. Probably knew nothing about it himself

Apart from Paysafe cards, there is almost everything in the store. Fresh produce, household appliances, cosmetics, screws, etc. He was allowed but at one time (about the same time as they had sold only printed cards) on Sundays and holidays no longer sell fresh produce and has them on the days then covered / locked. That also told me that the authorities have checked the store once

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hustlehoff
Expert
Oha, contact support, vll even call and keep us up to date, that's really interesting, I was always afraid of that.

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bruffl
Expert
You also get a receipt for the purchase.
If on this then still the time stands, but the card was already redeemed before,
you know.

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yildir
Rookie
So this only happens if you have had problems with Paysafecard and they have blocked you as a customer.

If you then buy a Paysafecard and try to redeem it somewhere, your data is recognized by the respective casino or sports betting Provider and the pin is blocked.

The credit remains but you can no longer Deposit anywhere with it.

You have to contact the Paysafecard support.
They will refer you to this website:

https://customer.cc.at.paysafecard.com/cct/cctool.xhtml?pid=

You have to fill out the request for unblocking completely and take a picture with the pin and your ID. Now you have to be patient, usually 2-6 weeks until they write to you. Mostly they want to have your bank details to transfer the money.

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Rainmann
Elite

yildir wrote on 16.04.2023 at 09:02: So this only happens if you have ever had problems with Paysafecard and they have blocked you as a customer.

If you then buy a Paysafecard and try to redeem it somewhere your data is recognized by the respective casino or sports betting Provider and the pin is blocked.

The credit remains but you can no longer Deposit anywhere with it.

You have to contact the Paysafecard support.
They will refer you to this website:

https://customer.cc.at.paysafecard.com/cct/cctool.xhtml?pid=

You have to fill out the request for unblocking completely and take a picture with the pin and your ID. Now you have to be patient, usually 2-6 weeks until they write to you. Mostly they want to have your bank details to transfer the money.

How can you be blocked with Paysafecard? 🤔

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Andre
Expert

dersawen wrote on 04/16/2023 at 03:45: Hello everyone,

i would need some of your swarm knowledge. I bought a paysafe card at the gas station as usual and then wanted to redeem it later in the evening. Then came the message that the PIN was already used up. Entered the code correctly, tried several times. Then went to the gas station, but they have not been cooperative.

Have you ever had such a case and were you able to solve the problem?

LG

Did you happen to pay attention to whether the Paysafecard at the gas station was also properly "printed"? So quasi comes out of its terminal there. I know of cases where employees have printed out the cards beforehand, redeemed the codes and then sold the slips normally.

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Evamami1203
Rookie
So I also had the case at a gas station.
When the code did not work I went back and told the lady who then wanted to kick me out and said I had redeemed the code and wants to make fun of them.
Of course I stayed and wanted my 50 euros credit.
She has called the police I have the case then described to them.
Then the boss came to the gas station has then looked at the surveillance video.
Surprise was the lady had printed the card for someone put him in front of the nose before the one has paid.
Allegedly, his card did not go to pay and his colleague has photographed the code.
Long story short but the error was with the lady because they may actually put the codes only after payment on the counter.

I would ask in your place times with the boss whether it was there also so the case

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TWiSTeD
Top Member

Andre wrote on 04/16/2023 at 11:24 AM:

Did you happen to pay attention to whether the Paysafecard was also "printed" correctly at the gas station? So quasi comes out of its terminal there. I know of cases where employees have printed out the cards beforehand, redeemed the codes and then sold the slips normally.

yes, it was freshly printed out.

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TWiSTeD
Top Member

yildir wrote on 16.04.2023 at 09:02: So this only happens if you have ever had problems with Paysafecard and they have blocked you as a customer.

If you then buy a Paysafecard and try to redeem it somewhere your data is recognized by the respective casino or sports betting Provider and the pin is blocked.

The credit remains but you can no longer Deposit anywhere with it.

You have to contact the Paysafecard support.
They will refer you to this website:

https://customer.cc.at.paysafecard.com/cct/cctool.xhtml?pid=

You have to fill out the request for unblocking completely and take a picture with the pin and your ID. Now you have to be patient, usually 2-6 weeks until they write to you. Mostly they want to have your bank details to transfer the money.

no, I was able to redeem another code afterwards without any problems.

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