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Online Casinos in general: Paysafe Card account huge problem

Topic created on 03rd Dec. 2022 | Page: 1 of 1 | Answers: 8 | Views: 1,333
Der_Puppenspieler
Amateur

Paysafe Card account huge problem

3rd Dec. 2022, at 05:48 pm CET#1
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I registered with paysafecard.com a few years ago. But I no longer have my old email and cell phone number.

Have now made new account, but was rejected because only 1 account is allowed.

Write with them already over 1 week back and forth.

But they do not seem to check my problem.

Has anyone ever had the same thing there?

This post has been translated automatically

Anonym

Paysafe Card account huge problem

3rd Dec. 2022, at 05:58 pm CET#2
1 Like

Liked this post: Anonym
Give them a call, maybe it will clear up then

This post has been translated automatically

Falko
Icon

Paysafe Card account huge problem

3rd Dec. 2022, at 06:20 pm CET#3
2 Likes

Liked this post: Anonym, Avatar von Der_Puppenspieler Der_Puppenspieler
Maybe send them a screenshot of the front and back of your ID card, so that they can see in black and white that it really is you.

This post has been translated automatically

Der_Puppenspieler
Amateur

Paysafe Card account huge problem

3rd Dec. 2022, at 06:37 pm CET#4
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Falko wrote on 03.12.2022 at 18:20: Maybe also send a screenshot of the front + back of the ID card, so they see it in black and white, that you really are.

I have already done

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Andre
Expert

Paysafe Card account huge problem

3rd Dec. 2022, at 09:33 pm CET#5
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I was actually able to clarify this on the phone with customer service at the time. This is a very common problem and easy to solve. Unfortunately, you have to put up with waiting times.

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gamble1
Icon

Paysafe Card account huge problem

3rd Dec. 2022, at 09:38 pm CET#6
2 Likes

Liked this post: Avatar von Andre Andre, Avatar von Der_Puppenspieler Der_Puppenspieler

Andre wrote on 03.12.2022 at 21:33: I was actually able to clarify this with the customer service on the phone. This is a very common problem and easy to solve. Unfortunately, you have to put up with the waiting time.

Especially since you give more effort on the phone than via chat or e-mail because you talk from person to person and it is easier to understand and you do not like to simply turn away the other

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Der_Puppenspieler
Amateur

Paysafe Card account huge problem

3rd Dec. 2022, at 10:13 pm CET#7
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And they speak German on the phone?

This post has been translated automatically

gamble1
Icon

Paysafe Card account huge problem

3rd Dec. 2022, at 11:06 pm CET#8
1 Like

Liked this post: Anonym

Der_Puppenspieler wrote on 03.12.2022 at 22:13: And they speak German there on the phone?

Yes of course

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Katyanoack
Experienced

Paysafe Card account huge problem

4th Dec. 2022, at 11:45 am CET#9
1 Like

Liked this post: Anonym

Der_Puppenspieler wrote on 03.12.2022 at 17:48: I registered with them a few years ago on paysafecard.com. But I don't have my old email and mobile number anymore.

Have now made new account, but was rejected because only 1 account is allowed.

Write with them already over 1 week back and forth.

The check but apparently not my problem.

Has anyone had the same thing there?

Hi


Have also recently made a second account there . Went everything without problems. Everything was accepted. Just for your information.

This post has been translated automatically

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