Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Paysafe Card account huge problem

Topic created on 03rd Dec. 2022 | Page: 1 of 1 | Answers: 8 | Views: 1,318
Der_Puppenspieler
Amateur

Paysafe Card account huge problem

3rd Dec. 2022, at 05:48 pm CET#1
0 Likes

Nobody has liked this post so far
I registered with paysafecard.com a few years ago. But I no longer have my old email and cell phone number.

Have now made new account, but was rejected because only 1 account is allowed.

Write with them already over 1 week back and forth.

But they do not seem to check my problem.

Has anyone ever had the same thing there?

This post has been translated automatically

Anonym

Paysafe Card account huge problem

3rd Dec. 2022, at 05:58 pm CET#2
1 Like

Liked this post: Anonym
Give them a call, maybe it will clear up then

This post has been translated automatically

Falko
Icon

Paysafe Card account huge problem

3rd Dec. 2022, at 06:20 pm CET#3
2 Likes

Liked this post: Anonym, Avatar von Der_Puppenspieler Der_Puppenspieler
Maybe send them a screenshot of the front and back of your ID card, so that they can see in black and white that it really is you.

This post has been translated automatically

Der_Puppenspieler
Amateur

Paysafe Card account huge problem

3rd Dec. 2022, at 06:37 pm CET#4
0 Likes

Nobody has liked this post so far

Falko wrote on 03.12.2022 at 18:20: Maybe also send a screenshot of the front + back of the ID card, so they see it in black and white, that you really are.

I have already done

This post has been translated automatically

Andre
Expert

Paysafe Card account huge problem

3rd Dec. 2022, at 09:33 pm CET#5
0 Likes

Nobody has liked this post so far
I was actually able to clarify this on the phone with customer service at the time. This is a very common problem and easy to solve. Unfortunately, you have to put up with waiting times.

This post has been translated automatically

gamble1
Icon

Paysafe Card account huge problem

3rd Dec. 2022, at 09:38 pm CET#6
2 Likes

Liked this post: Avatar von Andre Andre, Avatar von Der_Puppenspieler Der_Puppenspieler

Andre wrote on 03.12.2022 at 21:33: I was actually able to clarify this with the customer service on the phone. This is a very common problem and easy to solve. Unfortunately, you have to put up with the waiting time.

Especially since you give more effort on the phone than via chat or e-mail because you talk from person to person and it is easier to understand and you do not like to simply turn away the other

This post has been translated automatically

Der_Puppenspieler
Amateur

Paysafe Card account huge problem

3rd Dec. 2022, at 10:13 pm CET#7
0 Likes

Nobody has liked this post so far
And they speak German on the phone?

This post has been translated automatically

gamble1
Icon

Paysafe Card account huge problem

3rd Dec. 2022, at 11:06 pm CET#8
1 Like

Liked this post: Anonym

Der_Puppenspieler wrote on 03.12.2022 at 22:13: And they speak German there on the phone?

Yes of course

This post has been translated automatically

Katyanoack
Experienced

Paysafe Card account huge problem

4th Dec. 2022, at 11:45 am CET#9
1 Like

Liked this post: Anonym

Der_Puppenspieler wrote on 03.12.2022 at 17:48: I registered with them a few years ago on paysafecard.com. But I don't have my old email and mobile number anymore.

Have now made new account, but was rejected because only 1 account is allowed.

Write with them already over 1 week back and forth.

The check but apparently not my problem.

Has anyone had the same thing there?

Hi


Have also recently made a second account there . Went everything without problems. Everything was accepted. Just for your information.

This post has been translated automatically

Hot Topics24th Nov. 2024 at 12:47 am CET

Watch-out
0
World
0
Offline Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately