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Online Casinos in general: Payout Trustly - Do they have problems?

Topic created on 09th Jan. 2023 | Page: 1 of 1 | Answers: 7 | Views: 1,048
VolvicZero
Amateur
Hello,
i used to use Trustly as a withdrawal because they offered both real time transfer and weekend transfer. Now I got a withdrawal confirmation from Neo.bet on Monday last week and the money is still not on it a week later. Neo.bet only put me off and writes 1-3 business days duration. But these are long exceeded.
When I read on TrustPilot, Trustly seems to be generally rather difficult lately. Do you have any information about what is going on, the support of Trustly does not really help. I find everything extremely strange and have the feeling that my four-digit win is simply Futsch.
Kind regards,
VZ.

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hustlehoff
Expert
neo.bet has a german license, you will get your money, threaten them with a complaint to the licensing authority.

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VolvicZero
Amateur

hustlehoff wrote on 09.01.2023 at 13:16: neo.bet has a German license there you will get your money, threaten the with complaint to the licensing authority.

Already done, "has been forwarded to the appropriate department". But I really think that the problem lies with Trustly, have asked in another forum, there is also someone waiting for 5 days for a payout. Then providers should not use Trustly as a payment service Provider, if they do not get it shit to stick to 1-3 business days.

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hustlehoff
Expert
I also see it that way. Tomorrow threaten again and say they should pay you differently.

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VolvicZero
Amateur
It's just generally insane how little fun online casinos/betting providers are. Meanwhile, it's easier to play through crypto gambling joints like Spassino, which don't even have a strong license, than through established providers. Got a five digit amount at Spassino within 30 minutes and now I have to deal with such nonsense here, ai ai ai.

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hustlehoff
Expert
Sad but true, I play at no licensed more as long as e-wallets and crypto funzen was too disappointed unfortunately. And as long as I'm not on probation (white vest) it will come down to it if something should happen, and I don't care, I don't want to become a civil servant anymore. Let me of this garbage government but not patronize there I take my freedom. Spinner country simply you can actually emigrate.

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VolvicZero
Amateur
Addendum : neo.bet contacted Trustly and suddenly the transfer was just there. Now the question is, who was it really due to?

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Andre
Expert
So I can only speak from personal experience, I have in the last few days again and again with Trustly in and out and that lasted as usual never longer than 24 hours. With me, however, it has not been 4-digit sums. Can imagine with you that Neo.bet has plowed there, intentional or not I do not want to insinuate.

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