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Online Casinos in general: Payout Slott.com

Topic created on 27th Jun. 2022 | Page: 1 of 3 | Answers: 20 | Views: 5,595
Carsten92
Amateur
Good day to you all,

i was really lucky today!
I have just brought 11 500 euros to payout at Slott.com and they are in process.

Actually, they are always paid out via real-time transfer.
This time I got a message from the system:

Hello

At the moment your account's gaming activity is undergoing a standard technical review, which is provided for all users in our website's Terms and Conditions

On average, this process takes 1 to 3 days. In some cases, this period may be longer. This depends on the specifics of the operation of a particular gambling service

Withdrawal of funds from your account will be suspended for the duration of the verification. No additional restrictions will apply to your gambling account. You can continue to play or take a break until the review is completed, you can cancel your account and request new payments, i.e. you can use your account as usual


The customer service specialists monitor the process 24/7 and once it is successfully completed, the requested withdrawals will be processed immediately.


We thank you for your understanding. We apologize for any inconvenience.



My previous payouts at Slott.com have always gone through.
Has anyone had any experience with higher payouts?

Thanks!

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hustlehoff
Expert
Determined short review of logs manually because of high win.

Keep us up to date Carsten.


Edit by Julian: Private data has been removed for security reasons

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Carsten92
Amateur
I have now received a payout confirmation of some payouts.
Total amount: 1 585 euros

Normally the money goes to my account via real time, so far nothing happened.
Now I got an email that the rest of the payouts were cancelled.
Funny thing... The money is back in my account, but my payouts have been deactivated.

I can't withdraw the money at the moment... I'm a bit confused right now.
Live chat is not available right now.

Here is the email I received:

Hello.

Your withdrawal request was rejected by the payment system. Please request the payment again after making sure that the data you entered is correct.


For our part, we apologize for the inconvenience.


I'm sweating a little right now.

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Krabbenburger
Experienced
Carsten92 wrote on 06/27/2022 at 18:16: I have now received a payout confirmation of some payouts.
Total amount: 1 585 euros

Normally the money goes via real time to my account, so far nothing happened.
Now I got an email that the rest of the payouts were cancelled.
Funny thing... The money is back in my account, but my payouts have been deactivated.

I can't withdraw the money at the moment... I'm a bit confused right now.
Live chat is not available right now.

Here is the email I received:

Hello.

Your withdrawal request was rejected by the payment system. Please request the payment again after making sure that the data you entered is correct.


For our part, we apologize for the inconvenience.


I'm sweating a little right now.

Can understand you but first I would keep the feet still and wait.
They will probably match the data with the game Provider and make a security check.
This is actually standard with high wins.

This post has been translated automatically

Carsten92
Amateur

Krabbenburger wrote on 27.06.2022 at 18:41
Can understand you but first I would keep the feet still and wait .
They will probably match the data with the game Provider and make a security check .
This is actually standard for high wins .

I will have to do that too.

I think I just have to calm down.
Bin from the side just rather very fast processing of payouts accustomed.

That the payouts were canceled, means nothing for now.
I'm just very surprised that already processed payments (1 585 euros) have not yet arrived on my account.
Normally it has ALWAYS happened via real time.

The following excerpt I found in the AGB's:
4.13 In the event of security checks, withdrawal requests may not be processed initially. We may then ask you to provide additional identification documents if the previously submitted documents are not sufficient. These documents may include: a photocopy of your passport, a digital photo of you with your passport, utility bills, etc.

So I guess I'll have to wait for now until they sort it out with the provider.
Thanks!

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Tonkabohne
Top Member
The longer their "hypocritical" review lasts the more chance they have that you will lose the win again


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hustlehoff
Expert
Yes just do not continue playing even if boredom and demand, already on principle! Rather pay in again when the coal is there. But they should first do their duty. Let's hope that it goes quickly from statten.

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Eddie
Amateur
Again and again the same crap.Playing in the casino is just no fun anymore.I hope you get your money and if you have it,close account.The machinations of these casinos must have an end sometime.🙈

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Carsten92
Amateur
Tonka bean wrote on 06/27/2022 at 8:15 pm: The longer their "hypocritical" review lasts the more chance they have of you giving away the win again



Don't worry, game limit on 1 euro and Deposit limit is also on one euro.


hustlehoff wrote on 27.06.2022 at 20:19: Yes just do not continue to play even if boredom and demand, already on principle! Rather pay in again when the coal is there. But they should first do their duty. Let's hope that it goes fast from statten.

See above
I have made the mistake too often, this time I immediately restricted my account.


Eddie wrote on 27.06.2022 at 20:43: Again and again the same crap.Playing in the casino is just no fun anymore.I hope you get your money and if you have it,close account.The machinations of these casinos must have an end sometime.🙈

The casino is actually really super.
Payments have always been processed very quickly.
I think times, with 10 000 euros and more, is just a bit more intensively investigated.


EDIT:
The first 1585 euros have just arrived via real-time transfer to my account!
The other 8640 euros are in the credit account and can not yet be paid out.





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Daniel89
Rookie
you must be the Carsten B

This post has been translated automatically

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