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Online Casinos in general: Twin payout problems

Topic created on 04th Aug. 2020 | Page: 1 of 3 | Answers: 22 | Views: 6,349
S****t

Twin payout problems

4th Aug. 2020, at 07:38 am CEST#1
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Good morning,

Otherwise I have always read along here but now I need your advice.
I created last week Wednesday an account at Twin, there also lost a pair of thousand euros until then later came a win and I was 5000 euros in plus, since then begins for me the horror, a woman alone against the casino.
One demanded the usual documents so far so good everything sent with account turnover, bank statement, passport and invoice, then wanted the still salary slips have this I have then also sent, allegedly it requires so the MGA.
Now yesterday should be a payout this statement I got from 2 employees of the support, this also did not happen, I'm pretty desperate and just do not know more, had read here the recommendation for this casino and registered there.
Does anyone have any advice for me what I can still do ? It has cost me now already very very many nerves and even tears.
Thank you in advance
Love greetings

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zocker0815
Top Member

Twin payout problems

4th Aug. 2020, at 08:09 am CEST#2
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well as long as everything fits your person you will get your money

clear if someone pays in a short time several 1000€ that they demand a salary statement

yes you have to be aware when they confirm the payout it can take up to 5 working days until your money is there


and if there are other problems contact Caro here from the forum that regulates that

https://www.gamblejoe.com/profil/caro/

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wettibernd
Expert

Twin payout problems

4th Aug. 2020, at 08:31 am CEST#3
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Don't worry about it, it will be fine. Just read my thread from May:

https://www.gamblejoe.com/forum/online-casinos/allgemeines/hatte-eine-echt-gute-meinung-von-twin-155836/#p155857

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ATLIN3
Rookie

Twin payout problems

4th Aug. 2020, at 08:53 am CEST#4
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If everything fits to your person, you will get your cash 100 per - don't get stressed just the 1st payout can take 3- 5 days longer - all further payouts will be on your bank account after one day at the latest (my experience)

No kidding they are honestly very serious

And I have never deposited more than 100 euros at once and had to present aaaaaall possible documents - do not worry, just look forward to your win

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Sprengsatz
Experienced

Twin payout problems

4th Aug. 2020, at 09:07 am CEST#5
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Suessigkeit wrote on 04.08.2020 at 07:38
I created an account at Twin last week Wednesday, lost a couple thousand euros there too

Does anyone have any advice for me what else I can do ? It has cost me now already very very many nerves and even tears.

Would times go down with the deposits or stop playing. I have since 2 weeks almost 600 euros in limbo at Twin with Verification and trallala. Does not get me hot though. It will come, as Twin is actually serious. But if you lose your nerve because of it, you should maybe think about whether it's all so right.

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A****e

Twin payout problems

4th Aug. 2020, at 09:19 am CEST#6
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Have also had bad experiences with Twin really wonder why they are here in the top 10

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S****t

Twin payout problems

4th Aug. 2020, at 09:41 am CEST#7
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It is normal when you Deposit over 5000 that you get nervous if you do not get his money then, I am aware that I can also lose, by case it went well again but somehow I no longer believe in a payout, I do not know if there is an authority or a lawyer to whom I can turn, i do not know if there is an authority or a lawyer I can turn to, no one answers my mails, first they said documents are checked, then they are waiting for the money to arrive which I have deposited, then yesterday after 3 pm should be transferred according to chat, then later another employee everything is ok transfer goes out no later than 23 clock, are still waiting for approval.
Is normal that you get panic and fear, after all you have done everything that was asked and it is made false hopes and then you are disappointed again, it's more than 10000 euros

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sippi
Expert

Twin payout problems

4th Aug. 2020, at 09:43 am CEST#8
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A****e

Twin payout problems

4th Aug. 2020, at 10:32 am CEST#9
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Time a theory it can be the shortly before the bankruptcy and therefore all payments out delay when I read 600 euro 2 weeks waiting time there may be something wrong in the store

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A****e

Twin payout problems

4th Aug. 2020, at 10:33 am CEST#10
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