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Online Casinos in general: Payout problem Uberlucky after bigger win

Topic created on 27th Apr. 2022 | Page: 1 of 3 | Answers: 23 | Views: 6,260
Sophia92
Visitor
Hello.

I have always enjoyed playing at Uberlucky the last few months. Won more often, mega fast payouts etc.

I have always deposited with wire transfer and cashed out with crypto without any problems

Now I won 7800 € and all of a sudden it is no longer possible. Only with the method with which I deposited. Strange coincidence or?

Very well. Have then requested a payout by bank transfer. However, to another Iban. But is also an account in my name and was also verified at Uberlucky. Background is that account with which I Deposit is my salary account and I do not want to Risk anything with casino winnings there. So far in no casino in which I have ever played this was a problem. Only Uberlucky is cross and wants to pay out only to the deposit Iban.

Does anyone have a Tip for me?

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DrGambling95
Rookie
Pay off, nothing happens.

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Sophia92
Visitor
However, I have had problems with withdrawals at Norisbank in the past. So I want to avoid that. I mean I liked playing there at uberlucky because it was never a problem to withdraw to other methods. And with the bigger win that could cause me the most problems, it suddenly doesn't work anymore

Does the casino have the right to pay out only on this Deposit iban ?

As I said in all casinos no matter what license it was never a problem so far

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Krabbenburger
Experienced
Sophia92 wrote on 04/27/2022 at 09:55: However, I have had problems in the past with withdrawals at Norisbank. That's why I want to avoid it. I mean I liked playing there at uberlucky because it was never a problem to withdraw to other methods. And with the bigger win that could cause me the most problems, it suddenly doesn't work anymore

Does the casino have the right to pay out only on this Deposit iban ?

As I said in all casinos no matter with what license it was never a problem so far

Go transparent with the matter and tell the support that your bank has already made problems. Maybe they will allow it.
But why did you deposit with the bank if they have already made problems?

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gamble1
Icon
In case of emergency, if the casino will not talk to you, call your bank and tell them that a sports betting win will arrive in the foreseeable future (the casino also offers this), then you are still marked as a player, but there should not be any problems

Regarding slots online are currently not so welcome at the banks

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Sophia92
Visitor
Krabbenburger wrote on 04/27/2022 at 11:28 AM
Be transparent with it and tell the support that your bank has already made problems . Maybe they will allow it .
But why did you Deposit with the bank if they have already made problems ?

Because it was so far there and no other casino a problem to withdraw to ewallets or other iban after deposit by bank transfer. Only now after the larger win

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moralischverwerflich
Expert
Sophia92 wrote on 04/27/2022 at 11:52 am
Because so far there and no other casino it was a problem to withdraw to ewallets or other iban after Deposit by bank transfer. Only now after the bigger win

Then you are lucky now. Standard is that is paid out as was deposited

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Sophia92
Visitor
The method would be the same. Only just ne other Iban but also verified.

So you can justifiably refuse?

Have tried it several times and asked for understanding, but they remain ice cold now at once.

Has someone from the forum support possibly contact uberlucky?

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Sabine
Experienced
Sophia92 wrote on 27.04.2022 at 14:52: The method would be the same. Only halt ne other Iban but also verified.

So you can refuse that with right?

Have tried several times and asked for understanding, but they remain ice cold now at once.

Does anyone from forum support possibly have contact with uberlucky?

Hello Sophia92
The casino is not listed with us, so we don't have a contact there.

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Sarkasto
Expert
Sophia92 wrote on 27.04.2022 at 14:52: The method would be the same. Only halt ne other Iban but also verified.

So you can refuse that with right?

Have tried several times and asked for understanding, but they remain ice cold now at once.

Does anyone from forum support possibly have contact with uberlucky?

The method is the same, yes. But in the terms and conditions it usually says that you have to pay out to the account or eWallet you deposited from. There is probably no way around that.

However, I have been able to circumvent such rules at other casinos by making a Deposit of 10€ from the account where I want to have the money after the big win
In this case it was LeoVegas

Vlt's works at Uberlucky also so 😉

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