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Online Casinos in general: Payout duration Platincasino

Topic created on 07th Jun. 2017 | Page: 1 of 5 | Answers: 41 | Views: 34,964
redriver67
Expert
I have been registered at Platincasino for a few years now. Have had at the very beginning after registration once a nice profit which was then also paid out after verification. The Platincasino was but never so one of my favorite casinos and I pay so 3 - 5 times a year smaller amounts.
On June 1, I wanted to challenge my luck again and deposited 20 euros. Still had a Bonus Code for 100% but did not work so that I finally had only the 20 euros to play. It ran on this day really well and I could play up to over 900 euros. Have then 800.00 can be paid out.
- 1.6. payout requested
- 5.6. got an email with the request for Verification (back of ID card, bank account statement)
In the mail was also an account number that was not mine.
I then uploaded all documents on the site and at the same time submitted the whole thing by email also with my account number to which I want to
want to pay out.
- 5.6. email received that the ID from the identity card is illegible and I should submit it by mail.
- 5.6. email received that all documents are now complete and the payment is IMMEDIATELY processed.
- 6.6. payout is still open so not processed on my casino account.
- 7.6. contacted Livechat what is with my payout. why open and not processed. Answer from employee Vivian who by the way also sent the
previous mail was sent or answered: The payouts usually take 2-5 days. Should then be on my account.

Well I'm now really curious whether this week still does what. Are only 800 euros and not a few thousand but it is slowly annoying tremendously.
Does anyone of you also play at Platincasino. How were your experiences with the withdrawal period ???

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J****r
Hi.
What you write seems familiar to me. Approximately once a year, they also ask me for proof of address or a screenshot of my Neteller account. As soon as these things are set up, the payout works relatively quickly, reliably and without problems. For withdrawals to my bank account, I have to wait about 3 business days, but of course that is also up to the respective bank. To Neteller goes faster. Usually in 36 hours, which is also still slow if you compare it with others. (The fastest is m. M. after Quasar. There I have once had within 3 hours the money on the Neteller account. In the middle of the night mind you!
As a Tip: always take the withdrawal method with which you have also deposited. This goes very quickly...;))
Greetings

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redriver67
Expert
Hello Joker, I have deposited with Sofortüberweisung and want to pay out to my bank account. I'm just annoyed that they send me on 5.6. an email with " thank you for your documents, now all the documents we need are available and your withdrawal will be processed immediately ". When on 7.6. in my casino account the withdrawal was still closed with "open" so not processed / paid out or otherwise I wrote to the live chat. I asked what is happening with my withdrawal. The employee said that it takes 2-5 days. On my question: "why so long if they had so much work" he said to me "that always takes them so long because they have to check everything carefully and after 5 days at the latest the money is on my bank account". Today the status is still "open" in the casino account. This is a stalling technique, only that you cancel out of frustration.
But before I do that my fingers should fall off. My, 800 euros are 800 euros for it you have to create long go. Although I'm thank God not dependent on the money that I have to eat the rest of the month ham noodles but I'm just annoyed that you have to run after his money downright. At sunnyplayer I won the day before yesterday 600 euros that was transferred within 4 hours to my PayPal account. It also goes differently as you can see. Would not like to know what the Robin has gone through with his 160000 euros profit. I could no longer sleep at the thought. One thing I know, as soon as the money from Platincasino is on my account, I delete my account there. Such casinos should not be listed here at GambleJoe. Is yes the stress pre-programmed.

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Daniel
Elite
We list all Online Casinos that have a European gambling license and German-speaking support. In exceptional cases, when casinos are exceptionally good, German-speaking support is not so important. Basically, players have different experiences (some positive and some negative). These experiences can be published on GambleJoe and other players can inform themselves about the casino.

If an online casino constantly pays out slowly, then this will receive more bad reviews over time than other online casinos. One could think about introducing a blacklist. But just because of slow payouts a listing on the Blacklist would not be justified.

Currently, if you compare the Merkur online casinos with each other, it looks like this:

Daniel
Top left Sunmaker Casino, top right Sunnyplayer Casino, bottom left Stake7 Casino and bottom right the Platin Casino.

Players can decide for themselves where to play based on this data. GambleJoe was developed for this purpose. Casinos also have the chance to improve themselves. They see where they stand and how they are currently seen by players.

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J****r
redriver67 wrote on 08.06.2017 at 13:19: One thing I know, as soon as the money from Platincasino is on my account, I delete my account there. Such casinos should actually no longer be listed here at GambleJoe. Is yes the stress pre-programmed.

Exactly for similar reasons I no longer play there for a long time they are really the slowest and you always have the fear of getting nothing paid out or only with stress... that is really annoying

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Daniel
Elite
Well, this is my speech. In my estimation, the most successful Online Casinos are the ones that pay out the fastest. See Lapalingo Casino and Videoslots. First casino doesn't really offer anything special but they pay out reliably and quickly. Akaris, for example, is a player who usually only takes Bonuses and then gets locked out of casinos. But at Videoslots he has become a regular player. Why? Because he trusts the casino. Because the casino pays out extremely fast (any amount equally fast and straightforward).

The optimal online casino should have the following attitude: "A player made a withdrawal request a minute ago. Damn, why didn't we pay out from 59 seconds ago. We must apologize to the player and offer to bring him the money personally in cash. At the same time, we should offer the player a free foot massage."

This is roughly (very exaggerated) how an online casino that wants to be successful in the long run should be set up. Bonus and all the other stuff is less important in my opinion. You have to be able to rely on a casino that they pay out any amount without complaint. You Risk your money and sometimes you just get lucky and then it has to work out. Online casinos are in competition with casinos and there you also get your money if you win within 30 minutes at the latest.

At Platincasino, I personally have little experience with payouts. But at William Hill I have. Personally, I like the game selection in this casino but the rumgeeier with the payouts but very deterred. Especially since it comes to this eggs always when you win well with little bet. Then you are checked there more than if you make a Hartz 4 application and in some ways this is also very honorable.

Whether what Wiliam Hill is doing now, for example, is really "security-relevant", I will leave unassessed. But the fact is that it is faster and less complicated at other casinos and I think the casinos are just as "safe".

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J****r
Daniel wrote on 08/06/2017 at 16:47

The optimal online casino should have the following setting: "A player made a withdrawal request one minute ago. Damn, why didn't we pay out from 59 seconds ago. We need to apologize to the player and offer to bring him the money personally in cash. At the same time, we should offer the player a free foot massage."


Grins......

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redriver67
Expert
So today the payout from Platincasino finally arrived. As I said, I have instructed the payout on 1.6. On 13.6. to my bank account. In my opinion, bottom drawer. Snail pace record broken. Have Saturday at Bettson made a withdrawal that was Monday on the bank account. So there is another way.

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Jane88
I can only agree with the opinions. The payout simply takes too long and the support also reacts very late to questions. I have now switched to CashiMashi and have only had positive experiences so far.

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upola
Legend
Then you haven't played at Platincasino for a long time.

For me, the money was on the same day on my Neteller account.

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