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Online Casinos in general: Payout at Golden Star Casino

Topic created on 14th Nov. 2024 | Page: 1 of 1 | Answers: 13 | Views: 270
Casinonutzer1307
Visitor

Payout at Golden Star Casino

14th Nov. 2024, at 12:02 pm CET#1
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Hello,

i requested a withdrawal from Golden Star Casino over 24 hours ago. I made a Deposit of €69 and received a withdrawal of €10,450. I am fully verified and have already received several payouts of around €3,000 from the casino. But now nothing happens. The Live Chat and the VIP manager keep putting me off and they say that the finance department is very busy. I'm really worried that I'll never get the money. Can someone from the forum help me?

Thank you very much

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SixtyNine69
Rookie

Payout at Golden Star Casino

14th Nov. 2024, at 12:09 pm CET#2
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Just relax, 24 hours is actually not that long and from certain amounts it will be checked again more closely.
Otherwise, I don't know who should help you in any way 😁

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Casinonutzer1307
Visitor

Payout at Golden Star Casino

14th Nov. 2024, at 12:12 pm CET#3
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Yes, that's true, but in the past the payouts were always processed after a few minutes or hours. I'm really worried that they won't pay out. Has anyone had similar experiences with this casino? Is a Dama N.V. Casino...

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Langhans_innen
Expert

Payout at Golden Star Casino

14th Nov. 2024, at 12:23 pm CET#4
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The terms and conditions state up to 48 hours...These are usually only rough guidelines and are more likely to be exceeded than not, but I don't see any cause for concern at the moment. 24 hours is really not that long https://goldenstar-casino.com/de/terms-and-conditions

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Casinonutzer1307
Visitor

Payout at Golden Star Casino

14th Nov. 2024, at 12:28 pm CET#5
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Yes, in the past I've always received the money really quickly. Do you think they're deliberately pushing this limit so that I cancel the payout? Do you think they will pay out in any case? Or invent a reason not to pay me the money?

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SixtyNine69
Rookie

Payout at Golden Star Casino

14th Nov. 2024, at 12:30 pm CET#6
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Casinonutzer1307 wrote on 14.11.2024 at 12:12: Yes, that's true, but in the past the payouts were always processed after a few minutes or hours. I'm really worried that they won't pay out. Has anyone had similar experiences with the casino? It's a Dama N.V. casino...

It was no different for me in various casinos, "smaller" amounts were paid out instantly or very quickly and somewhat "larger" amounts sometimes took 2-3 working days, so no need to worry 😉

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Casinonutzer1307
Visitor

Payout at Golden Star Casino

14th Nov. 2024, at 12:38 pm CET#7
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Okay, do you know why that is? I once had 3 withdrawals of around €3000 in one week at the casino. That was never a problem and the support always made it happen quickly. Now I'm worried that they will come up with a reason to delay the payout. It's all really strange and I'm afraid that it won't work out.

Has anyone had similar experiences with Dama N.V. Casinos? I was always positive because they always paid out quickly, the next day at the latest. Now €10,000 in three payouts are on hold (maximum amount per day is €10,000) and nothing is happening, a request to speed things up has been made by support, but I'm waiting and waiting.

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Langhans_innen
Expert

Payout at Golden Star Casino

14th Nov. 2024, at 12:50 pm CET#8
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Casinonutzer1307 wrote on 14.11.2024 at 12:38: nothing happens, a request for acceleration was created by support, but I wait and wait.

I guess everyone can perfectly understand that at €10,000 you get a bit more restless than at €50, but by "I wait, I wait, I wait" I mean three weeks rather than 24 hours. A little patience and then it should work Let me know when the money arrives.

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moralischverwerflich
Expert

Payout at Golden Star Casino

14th Nov. 2024, at 12:56 pm CET#9
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Dama always pays out reliably. Larger sums are always checked more intensively, but this is guaranteed to have already been done.
This is now just grueling technology in the hope that you will cancel.
So STAY STABLE!!!
You'll only annoy yourself later.

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Casinonutzer1307
Visitor

Payout at Golden Star Casino

14th Nov. 2024, at 01:09 pm CET#10
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Yes, as I said, I only deposited €69, then played up with Blackjack and then at Dog House Megaways. I won €3,000 with €1.60 and then played up to €10,450 with blackjack.

I just hope they pay out the money soon. I'll be in touch!

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Casinonutzer1307
Visitor

Payout at Golden Star Casino

14th Nov. 2024, at 01:56 pm CET#11
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Langhans_innen
Expert

Payout at Golden Star Casino

14th Nov. 2024, at 02:52 pm CET#12
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Casinonutzer1307 wrote on 14.11.2024 at 13:56: Has anyone ever had bad experiences with dama casinos, i.e. that they really keep the money?

You obviously want to fuel your worries even more There is no casino in this world where there have not been problems, even if they are reputable. But you can of course check out all the complaints about Dama Casinos on Guru, for example, if that's helpful to you. There are 26 complaints about the Golden Star Casino and the resolution rate is excellent.

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moralischverwerflich
Expert

Payout at Golden Star Casino

14th Nov. 2024, at 03:47 pm CET#13
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Casinonutzer1307 wrote on 14.11.2024 at 13:56: Has anyone ever had bad experiences with dama casinos, i.e. that they really withhold the money?

Just keep your feet still. I know it's not easy with a sum like that.

I suspect that nothing will happen before the weekend. The weekend is the most likely time to cancel, as there's usually more time.
That's what they're speculating on now, my guess.
Monday or Tuesday you will see that the payout is being processed.

STAY FIRM!

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Casinonutzer1307
Visitor

Payout at Golden Star Casino

14th Nov. 2024, at 04:03 pm CET#14
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Liked this post: Avatar von Max_Bet Max_Bet
Update: I continued playing with the existing amount (450€) that was still left and had a 1500x hit on 2€ at Dog House and 100x at crazy time at pachinko (3000€ win), so luck has been on my side since yesterday and I now have another 6500€ in my account to pay out. In addition to the €10,000. but now I've put a limit in. I pray that they will stick to the 48 hour rule. I'll know more tomorrow.

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