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Online Casinos in general: Payment method Gluepay?!

Topic created on 29th Nov. 2019 | Page: 1 of 2 | Answers: 14 | Views: 3,394
Dandosch007
Rookie
Hi folks!

Made a withdrawal today. Actually via Trustly (I also deposited via Trustly). Now it says that it will be paid out via "Gluepay". Does anyone know this ? The support said that Gluepay is just another name for Trustly

Does anyone have experience with it? Duration of the transfer and security? With Trustly the money was always within a few minutes on my account

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MarcT22186
Expert
Dandosch007 wrote on 29/11/2019 at 22:28: Hi guys!

Made a withdrawal today. Actually via Trustly (Deposited via Trustly as well). Now it says that will be paid out via "Gluepay". Does anyone know this ? The support said that Gluepay is just another name for Trustly

Does anyone have experience with it? Duration of the transfer and security? With Trustly the money was always within a few minutes on my account.

Gluepay = Trustly

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Dandosch007
Rookie
Ah, okay. It was a 5k payout by the way. Can anyone tell me about the duration ? Casino said up to 5 business days ?!

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MarcT22186
Expert
Dandosch007 wrote on 11/29/2019 at 23:09: Ah, okay. It was a 5k payout by the way. Can anyone tell me about the duration? Casino meant up to 5 business days ?!!!

Usually, if you don't have to go through any Verification, the durations are identical to others at the casino. Have you already verified yourself there if necessary? Because sounds like you're new there!?

Gluepay is actually one and the same company. Trustly used to be called Gluepay, when they were a predominantly Swedish-Norwegian instant pay provider.
You have written that you have already paid out with trustly, so you can take that as an approximate house number. If no verification is needed, add +1 day to be on the safe side - if manually checked
Do you have to go through a verification, it depends on which casino it is about...

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Dandosch007
Rookie
The Verification went through yesterday in a few minutes. The withdrawal was confirmed today at 17.00 via mail - "The amount is on its way to you ...... " Am actually new there at "Betsson". My withdrawals at other casinos at that time were always between 500,00€ - 1.500,00€ and via Trustly it really went within a few minutes/hours. With 5k I do not know how long it takes. Especially since weekends is ....

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MarcT22186
Expert
It will be there the day after tomorrow or Monday at the latest. At Betsson you need to worry absolutely 0. As soon as the amount is there on payout is actually already out. Make the even with incorrectly set promotions, where others refer to technical problems and cancel

As I have already read here in part, Trustly is apparently also booked (at some banks) on weekends or even the value date carried out. This is not the case with my bank (Kreissparkasse), incoming transfers appear there at most under open transactions.

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Dandosch007
Rookie
Thanks for the info 👍

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x****Y
Dandosch007 wrote on 30/11/2019 at 00:32: Thanks for the info 👍

don't be surprised if it's not on it until tuesday. also had several payouts at Betsson on friday, and money always arrived on tuesday on the bank account

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Dandosch007
Rookie
I'm glad if it arrives at all^^ Actually, I had my money with Trustly always after a maximum of 4 hours on the account. This time it seems to run differently. If it is Tuesday on it, that also fits 😊

And since Betsson is apparently also a reputable Provider, I do not have to worry

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MarcT22186
Expert
Dandosch007 wrote on 30/11/2019 at 09:43: I'm glad if it arrives at all^^ Actually I always had my money with Trustly after a maximum of 4 hours on the account. This time it seems to run differently. If it is Tuesday on it, that also fits 😊

And since Betsson is apparently also a reputable Provider, I do not have to worry.

Well, we have 3 or threads now alone with problems at trustly.
It's more likely that they have transfer problems like betsson not paying out. After all, they were the largest full-service gambling provider for quite some time until netent was spun off...

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