I played with a bonus, but before I bet more than 4€ per game I made sure that I no longer had an active bonus
I then had a very big hit on Gates of Olympus
Now the casino says I violated their terms and conditions and sent me a screenshot with bets I was supposed to have made, but which don't even match the time I played
What should I do now I have spoken with the casino live support and written an email to the casino and described this, but unfortunately I am afraid that they continue to insist
Only my Deposit of 250€ was credited back to my player account
Maybe someone is in the forum of the Admins eg the with maybe could help or look at the times
SteveN93 wrote on 12/10/2021 at 15:27: To briefly describe the situation
I played with a bonus, but before I bet more than 4€ per game I made sure that I no longer had an active bonus
Then I had a very big hit on Gates of Olympus
Now the casino says I violated their terms and conditions and sent me a screenshot with bets I was supposed to have made, but which don't even match the time I played
What should I do now I have spoken with the casino live support and written an email to the casino and described this, but unfortunately I am afraid that they continue to insist
Only my Deposit of 250€ was credited back to my player account
Maybe someone is in the forum of the Admins eg the with maybe could help or look at the times
That it does not correspond in time may have something to do with the fact that the casino uses a different time zone.
SteveN93 wrote on 10/12/2021 at 6:45 PM
But even then, the times don't match my assignments
I'm really stumped on what to do
I no longer had an active bonus according to the site and they say ? What should I do now ?
You can not do anything, the casino is just as a joke as woopwin.
I have played through my bonus and then started to play razorshark the have my 500 euros canceled and claimed I would have converted the bonus but according to the game history has not been confirmed...end of the story: they have kept it also just got my deposit...this is a shit club of horror...rip off!!!!
Evamami1203 wrote on 12.10.2021 at 20:46
There you can do garnix the casino is just as a Verarscherverein as woopwin.
I have played through my bonus and then started to play razorshark the have my 500 euros canceled and claimed I would have converted the bonus what has not been confirmed according to game history...end of the story: they have kept it also just got my deposit...this is a shit club of horror...rip off!!!!
At least at least the Deposit back. There Buden da bekommste nix....
Payment amount Vegadreams
Nobody has liked this post so far
Been a silent reader for a long time,
Unfortunately, it has now hit me too
I am accused of having made bonus buys
But in my account I was no longer displayed bonus
Is there anyone here to whom one can turn? Who has contact with the casino mentioned?
This post has been translated automatically
Payment amount Vegadreams
Nobody has liked this post so far
I played with a bonus, but before I bet more than 4€ per game I made sure that I no longer had an active bonus
I then had a very big hit on Gates of Olympus
Now the casino says I violated their terms and conditions and sent me a screenshot with bets I was supposed to have made, but which don't even match the time I played
What should I do now I have spoken with the casino live support and written an email to the casino and described this, but unfortunately I am afraid that they continue to insist
Only my Deposit of 250€ was credited back to my player account
Maybe someone is in the forum of the Admins eg the with maybe could help or look at the times
This post has been translated automatically
Payment amount Vegadreams
Nobody has liked this post so far
That it does not correspond in time may have something to do with the fact that the casino uses a different time zone.
This post has been translated automatically
Payment amount Vegadreams
Nobody has liked this post so far
This post has been translated automatically
Payment amount Vegadreams
Nobody has liked this post so far
but according to the website a company based in Malta and they have yes the same time zone?
This post has been translated automatically
Payment amount Vegadreams
Nobody has liked this post so far
Yes I normally also but have the hook accidentally clicked and then it was with bonus
This post has been translated automatically
Payment amount Vegadreams
Nobody has liked this post so far
But casinos always use UTC time +0, which means our time minus 2 hours
This post has been translated automatically
Payment amount Vegadreams
Nobody has liked this post so far
But even then the times don't match my bets
I'm really stumped on what to do
I had according to the site no longer active bonus and they say yet ? What should I do now ?
This post has been translated automatically
Payment amount Vegadreams
Nobody has liked this post so far
You can not do anything, the casino is just as a joke as woopwin.
I have played through my bonus and then started to play razorshark the have my 500 euros canceled and claimed I would have converted the bonus but according to the game history has not been confirmed...end of the story: they have kept it also just got my deposit...this is a shit club of horror...rip off!!!!
This post has been translated automatically
Payment amount Vegadreams
Nobody has liked this post so far
At least at least the Deposit back. There Buden da bekommste nix....
This post has been translated automatically