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Online Casinos in general: Orientxpress experience with payout

Topic created on 20th Sep. 2018 | Page: 1 of 2 | Answers: 10 | Views: 3,641
Luna0112
Hi. Has anyone ever won on Orientxpress and got their money. Thanks lg

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Anonym
Hello Luna,

i played Superlines (they belong together) at the casino almost a year ago. Because of NYX and because of the 400% bonus. Have played through the and let me pay out € 500. Have me also another time € 500, - paid out and then closed the account.

But to be honest, I did not expect to actually receive the money at that time. Fact is: You must not make the smallest "mistake". I'm sure you'll never see anything if you do. But the support is pretty friendly.

But one more thing: ATTENTION They have a "Phone Verification". They really use it. First I thought it was a joke, or they just write it in the terms and conditions. But no, they actually call you. And they take the right to withdraw the payment again and again, if they don't reach you. I was lucky that they called me exactly on my day off and I was sitting in the garden with a coffee. It's stupid when they call you all the time during working hours. The person on the phone is sure to talk to you for 5 minutes


Vl. I could help you a little.

LG

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Luna0112
Hello, thank you for your reply. Can you tell me if it was a foreign number just so you are prepared. What do you mean by a small mistake? Thank you very much

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Anonym

Luna0112 wrote on 09/20/2018 at 17:47: Hi. Thank you for your reply. Can you tell me if it was a foreign number just so you are aware of it. What do you mean by small mistake? Thank you very much

Yes, they are based in Slovakia as far as I can remember. So you have to call +421. But I can't tell you for sure where the call came from. Only the company is located in Slovakia and the lady knew German

Ahm yes error in the bonus conditions. I think there is a maximum stake etc.. In addition, I asked at the time, everything in advance. So Verification before I played and also everything else regarding withdrawal form etc I have gescreenshootet from live chat. I can remember that at that time bank transfer did not appear, but the support with zb assured that there is the possibility. As I said, all the questions you ask just briefly save via screenshot

Bzgl. the bonus gibts there also what to note. I think, at least it was once so that only x20 of the Deposit amount can be paid out if the WelcomeBonus is taken. Therefore, just with me then the 500 euros, because I have paid 25 and just x400 bonus received. Ders with NYX really easy to play through and actually almost given 500 euros ^^

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Anonym
And one more thing. If I were you, I would really only play there because of the Welcome Bonus. I wouldn't put too much trust in them. They have... 4,5 casinos running. AfriCasino, OrientXpress, Superlines etc. Had at the 3 mentioned accounts to take just everywhere the Bonuses in claim. The was then at least just really high and attractive

The account closures, however, were really awesome. It took over a month until my accounts were finally closed after multiple requests. The support then suddenly always knew nothing. And then, despite the agreed "permanent closure", the accounts were simply reopened after a few months. Suddenly I got on the same day from all 3 casinos ne advertising mail. Thereupon I wrote to all 3 again and there was then done at all as if my accounts had never been closed. That was a bit awesome. I chatted with all 3 at the same time in support

Africasino told me: The account was never closed (lie)
Superlines told me: I had the account reopened several months ago (lie)

So there is in principle on everything shit and they lie also actually like printed. And that, although I really almost exactly on the minute of all 3 ne advertising mail received, after several months of closure When I then pointed out the data protection and told them I would just chat with all 3 at the same time, all 3 accounts were closed by magic again immediately

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Luna0112
Hi. They just called me.... I actually won 1800. Now you pay me only 1000 from.... Cheeky... I was quite nice though as I am happy to get anything at all. Will never enter this casino again.... ABZOCKE HOCH 10... THANKS Anyway for your help lg

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Anonym
And why do they want to pay them only 1000€?

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Luna0112
Since I have claimed a bonus I can apparently only win 20x my stake (50 euros). Impudence

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upola
Legend

What is cheeky about it?
Whether the casino is good or bad, you get 20 times your deposit...as it is written there.
If you had played without a bonus, you would have gotten everything.

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Anonym

Luna0112 wrote on 20/09/2018 at 22:18: Since I claimed a bonus I can apparently only win 20x my stake (50 euros). Cheeky

Yes, you have to put up with that. That's what I was talking about above. So that with the x20 of the deposit. I also won 800 and only got the 500. But you have hald really big bonus with really fair conditions. x45 only the bonus money. Da gibts so some MGA casinos that let you also wager your real money

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