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Online Casinos in general: Novoline online: Technical problems what to do?

Topic created on 20th Oct. 2017 | Page: 1 of 1 | Answers: 9 | Views: 3,313
J****r

Novoline online: Technical problems what to do?

20th Oct. 2017, at 06:27 pm CEST#1
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Hello Forum,
I just ask here now because I just do not know any more advice, and also the respective support could not help me.

So my problem is that I can no longer play reasonably in any Novoline online casino for about 8 weeks.
The problem is that as soon as I open a slot (no matter which one), I already get the crisis in the lobby because the sound is just a crackle and crackle and runs choppy. Open game goes but then normal only as soon as I make the first spin, the sound (if you can talk about it) again crackles and cracks. Worse but so about what you know earlier from the old records only more extreme and with jerking like sow. The visuals are not in sync with the scratching sound, because even the reels don't rotate but just flash different symbols until after about 2 seconds the picture stops.
This increases after a very short time to such an extent that it is impossible to continue playing.
I have always played with Windows 10 (formerly 8.1) on a Lenovo ideapad with Intel Core i3 and AMD graphics card and Chrome as a browser but I have never had these problems. Regardless, with Firefox and this Microsoft browser installed separately, it's the same spectacle.
From clearing cache in between to driver updates (graphics and sound card) tried everything. Background programs stopped everything except Microsoft and still it only squawks from the speakers. It doesn't matter if my 5.1 system is connected or the internal speakers of the laptop are used.
Everything else runs as usual (Youtube etc., Merkur Games). Even a router update I have made but on the line 16K Telekom, nothing was changed.
Does anyone know this phenomenon and can possibly tell me what is shooting across?
So I was unfortunately forced in recent weeks to do without Novo Casinos but so slowly it really p**ses me off.

LG

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Daniel
Elite

Novoline online: Technical problems what to do?

20th Oct. 2017, at 06:34 pm CEST#2
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And this happens (for weeks) only in Novomatic casinos? Meaning on Novomatic games? The sound in all other games runs normally? When you watch a video on Youtube also everything normal? On another computer or on the cell phone at the same time also everything normal?

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J****r

Novoline online: Technical problems what to do?

20th Oct. 2017, at 06:36 pm CEST#3
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Yes, cell phone is normal. I have not tested other computers.

Thought it was because of HTML5 but Youtube and also Merkur Games run as usual.

The only thing I changed a few weeks ago is that I switched from Bitdefender to Norton.

Do you know (Daniel) still the thread I had opened where your GData has directly struck at the link I posted. Bitdefender had not warned me and so I switched.

However, even if I disable Norton, it does not change the problems described above.

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Anonym

Novoline online: Technical problems what to do?

20th Oct. 2017, at 07:37 pm CEST#4
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Well, ever tried Flashplayer update from Adobe directly?

In addition, look at what other processes are running and possibly eat ram. Just the reference to any security tools can be the reason... the questions just umpteen things in fractions of seconds. Normal online gaming also had problems with it in the past!

Think you can really only clarify it via updates and processes...

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Daniel
Elite

Novoline online: Technical problems what to do?

20th Oct. 2017, at 11:29 pm CEST#5
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Aka wrote on 10/20/2017 at 19:37: Well ever tried Flashplayer update from Adobe directly?

In addition, look at what processes are still running and possibly eat ram. Just the reference to any security tools can be the reason... the questions just umpteen things in fractions of seconds. Normal online gaming also had problems with it in the past!

Think you can really only clarify it via updates and processes...

That's what I wanted to suggest. Flash update. Possibly this is the reason ...

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J****r

Novoline online: Technical problems what to do?

21st Oct. 2017, at 03:02 pm CEST#6
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Thank you guys. Yes according to Adobe up to date. I already thought about resetting the whole system. Extra already bought ne external Hdd to save data. Had only so far no real Bock because actually everything runs, except Novo Games online halt. Maybe I'll do that later. Will again a stressful and time-consuming weekend but somehow it sucks so much... Will then report here whether it after Format. C: runs again.
I know, remote diagnoses are always difficult because it can be due to so many little things. I just thought maybe someone of you knows exactly the problem.

What's interesting is that I managed to get into the free spins on Lucky Lady only once at the very beginning when the problem occurred, after a few spins.
When I called the paytable, the main game was running in the background, and the music suddenly played normally and cleanly as usual. However, when I went back to the main game, the chatter started again.

I suspect that it has to do with Microsoft's beta program. Sometime Microsoft asked me before or during an update if I wanted to join such a program and I thought "why not, then you always have the latest version". But shit on a stick is also a flower....

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J****r

Novoline online: Technical problems what to do?

24th Oct. 2017, at 03:05 pm CEST#7
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Have now reset the whole box including files and settings. I'm still busy with the setup but it runs smoothly again....

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Daniel
Elite

Novoline online: Technical problems what to do?

24th Oct. 2017, at 07:03 pm CEST#8
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JoKer wrote on 10/24/2017 at 15:05: Have now reset the whole box including files and settings. Am still busy with setup but it runs smoothly again....

Hmm, nice that it works again. I find it strange that only the Novomatic slots were affected ...

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Anonym

Novoline online: Technical problems what to do?

24th Oct. 2017, at 07:41 pm CEST#9
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Some people would have envied you for not being able to play Novoline games anymore. Too bad that you do not know exactly what it has lain otherwise one could have tinkered a Novomatic blocker.

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J****r

Novoline online: Technical problems what to do?

24th Oct. 2017, at 08:16 pm CEST#10
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@Daniel - I believe that the Novo slots simply consume more power. Via the resource monitor I have observed how much Chrome has driven up the cores. Basically Chrome consumes a lot of processing power, with running Novoline slot the first core (2.4GHz) was constantly maxed out to 100% and constantly occupied 45% memory (8GB). Now the consumption rises and falls again. It rises to max. 35% on the first core and the RAM is also occupied a bit lower with 25%. All in all, I'm satisfied now, only all these updates that were pending yesterday and today, have robbed me of time.


@TomWegas - You'll laugh, I also thought of a Novoline virus. I don't think it's such a bad idea, but I had something else going on in the background that was using up a lot of power. It was annoying to set up everything again, but the whole thing now runs smoothly again and extremely fluid. I really don't recommend Windows. The computers run after some time worse than a bag of nuts....

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