Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Novoline online: Technical problems what to do?

Topic created on 20th Oct. 2017 | Page: 1 of 1 | Answers: 9 | Views: 3,452
J****r

Novoline online: Technical problems what to do?

20th Oct. 2017, at 06:27 pm CEST#1
0 Likes

Nobody has liked this post so far
Hello Forum,
I just ask here now because I just do not know any more advice, and also the respective support could not help me.

So my problem is that I can no longer play reasonably in any Novoline online casino for about 8 weeks.
The problem is that as soon as I open a slot (no matter which one), I already get the crisis in the lobby because the sound is just a crackle and crackle and runs choppy. Open game goes but then normal only as soon as I make the first spin, the sound (if you can talk about it) again crackles and cracks. Worse but so about what you know earlier from the old records only more extreme and with jerking like sow. The visuals are not in sync with the scratching sound, because even the reels don't rotate but just flash different symbols until after about 2 seconds the picture stops.
This increases after a very short time to such an extent that it is impossible to continue playing.
I have always played with Windows 10 (formerly 8.1) on a Lenovo ideapad with Intel Core i3 and AMD graphics card and Chrome as a browser but I have never had these problems. Regardless, with Firefox and this Microsoft browser installed separately, it's the same spectacle.
From clearing cache in between to driver updates (graphics and sound card) tried everything. Background programs stopped everything except Microsoft and still it only squawks from the speakers. It doesn't matter if my 5.1 system is connected or the internal speakers of the laptop are used.
Everything else runs as usual (Youtube etc., Merkur Games). Even a router update I have made but on the line 16K Telekom, nothing was changed.
Does anyone know this phenomenon and can possibly tell me what is shooting across?
So I was unfortunately forced in recent weeks to do without Novo Casinos but so slowly it really p**ses me off.

LG

This post has been translated automatically

Daniel
Elite

Novoline online: Technical problems what to do?

20th Oct. 2017, at 06:34 pm CEST#2
0 Likes

Nobody has liked this post so far
And this happens (for weeks) only in Novomatic casinos? Meaning on Novomatic games? The sound in all other games runs normally? When you watch a video on Youtube also everything normal? On another computer or on the cell phone at the same time also everything normal?

This post has been translated automatically

J****r

Novoline online: Technical problems what to do?

20th Oct. 2017, at 06:36 pm CEST#3
0 Likes

Nobody has liked this post so far
Yes, cell phone is normal. I have not tested other computers.

Thought it was because of HTML5 but Youtube and also Merkur Games run as usual.

The only thing I changed a few weeks ago is that I switched from Bitdefender to Norton.

Do you know (Daniel) still the thread I had opened where your GData has directly struck at the link I posted. Bitdefender had not warned me and so I switched.

However, even if I disable Norton, it does not change the problems described above.

This post has been translated automatically

Anonym

Novoline online: Technical problems what to do?

20th Oct. 2017, at 07:37 pm CEST#4
0 Likes

Nobody has liked this post so far
Well, ever tried Flashplayer update from Adobe directly?

In addition, look at what other processes are running and possibly eat ram. Just the reference to any security tools can be the reason... the questions just umpteen things in fractions of seconds. Normal online gaming also had problems with it in the past!

Think you can really only clarify it via updates and processes...

This post has been translated automatically

Daniel
Elite

Novoline online: Technical problems what to do?

20th Oct. 2017, at 11:29 pm CEST#5
0 Likes

Nobody has liked this post so far
Aka wrote on 10/20/2017 at 19:37: Well ever tried Flashplayer update from Adobe directly?

In addition, look at what processes are still running and possibly eat ram. Just the reference to any security tools can be the reason... the questions just umpteen things in fractions of seconds. Normal online gaming also had problems with it in the past!

Think you can really only clarify it via updates and processes...

That's what I wanted to suggest. Flash update. Possibly this is the reason ...

This post has been translated automatically

J****r

Novoline online: Technical problems what to do?

21st Oct. 2017, at 03:02 pm CEST#6
0 Likes

Nobody has liked this post so far
Thank you guys. Yes according to Adobe up to date. I already thought about resetting the whole system. Extra already bought ne external Hdd to save data. Had only so far no real Bock because actually everything runs, except Novo Games online halt. Maybe I'll do that later. Will again a stressful and time-consuming weekend but somehow it sucks so much... Will then report here whether it after Format. C: runs again.
I know, remote diagnoses are always difficult because it can be due to so many little things. I just thought maybe someone of you knows exactly the problem.

What's interesting is that I managed to get into the free spins on Lucky Lady only once at the very beginning when the problem occurred, after a few spins.
When I called the paytable, the main game was running in the background, and the music suddenly played normally and cleanly as usual. However, when I went back to the main game, the chatter started again.

I suspect that it has to do with Microsoft's beta program. Sometime Microsoft asked me before or during an update if I wanted to join such a program and I thought "why not, then you always have the latest version". But shit on a stick is also a flower....

This post has been translated automatically

J****r

Novoline online: Technical problems what to do?

24th Oct. 2017, at 03:05 pm CEST#7
0 Likes

Nobody has liked this post so far
Have now reset the whole box including files and settings. I'm still busy with the setup but it runs smoothly again....

This post has been translated automatically

Daniel
Elite

Novoline online: Technical problems what to do?

24th Oct. 2017, at 07:03 pm CEST#8
0 Likes

Nobody has liked this post so far
JoKer wrote on 10/24/2017 at 15:05: Have now reset the whole box including files and settings. Am still busy with setup but it runs smoothly again....

Hmm, nice that it works again. I find it strange that only the Novomatic slots were affected ...

This post has been translated automatically

Anonym

Novoline online: Technical problems what to do?

24th Oct. 2017, at 07:41 pm CEST#9
0 Likes

Nobody has liked this post so far
Some people would have envied you for not being able to play Novoline games anymore. Too bad that you do not know exactly what it has lain otherwise one could have tinkered a Novomatic blocker.

This post has been translated automatically

J****r

Novoline online: Technical problems what to do?

24th Oct. 2017, at 08:16 pm CEST#10
0 Likes

Nobody has liked this post so far
@Daniel - I believe that the Novo slots simply consume more power. Via the resource monitor I have observed how much Chrome has driven up the cores. Basically Chrome consumes a lot of processing power, with running Novoline slot the first core (2.4GHz) was constantly maxed out to 100% and constantly occupied 45% memory (8GB). Now the consumption rises and falls again. It rises to max. 35% on the first core and the RAM is also occupied a bit lower with 25%. All in all, I'm satisfied now, only all these updates that were pending yesterday and today, have robbed me of time.


@TomWegas - You'll laugh, I also thought of a Novoline virus. I don't think it's such a bad idea, but I had something else going on in the background that was using up a lot of power. It was annoying to set up everything again, but the whole thing now runs smoothly again and extremely fluid. I really don't recommend Windows. The computers run after some time worse than a bag of nuts....

This post has been translated automatically

Hot Topics28th Dec. 2024 at 11:49 am CET

Online Casinos
0
Gossip
0
Law
0

GambleJoe Team

Profile picture of JulianJulian online
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately