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Online Casinos in general: New payout policy at Platincasino? (Page 2)

Topic created on 30th Oct. 2023 | Page: 2 of 2 | Answers: 16 | Views: 4,708
gamble1
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Platinmarcel wrote on 02.09.2024 at 19:46:

Thanks for the answer.

No, I am not a VIP.
How can I achieve this status?

You get the status automatically when you Deposit 1.000 € per month, but the VIP support has often turned a blind eye lately and also helped non-VIP's would take a chance

This post has been translated automatically

Platinmarcel

Marieangels wrote on 02.09.2024 at 20:57: I had the same experience, but only with a small depositor. I was only answered when I left a negative review on a review portal, which I am not allowed to mention here. The payout was reversed three times and the same documents were requested several times until I received the money after 14 days. They delay payouts. You have to keep at it and fight if necessary. Eventually they will pay out...but it takes time.

Okay, thanks for the answer, I'll keep trying.

This post has been translated automatically

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