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Online Casinos in general: Never play at Live.Casino (N1)

Topic created on 08th Apr. 2022 | Page: 1 of 1 | Answers: 3 | Views: 1,412
Borusse42
Rookie
Hello, have there once what won and paid out has also worked well, were around 600
Now months later I have brought 3 weeks ago 170 to pay out. After 2 days confirmed, everything should be handled via trustly.
To date the money is not there despite confirmation from the casino. I had to send bank statements and all sorts of proof and I am just being stalled despite the casino seeing that I didn't get it
Day after day the same game and the same messages for now almost 3 whole weeks.
Always the phrases Trustly would take longer, so actually trustly has been with me after minutes, latest the next day on it
And I have been waiting for an email from the "manager" for a week.
Ridiculous support from the casino, sometimes I don't get any answers because they don't know what to do
So earlier paid out without problems, but if there are problems when processing the payment, then you can hope for no help from this casino
1 of 5 stars

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Krabbenburger
Experienced
Maybe it's not N1 but Trustly . They have recently been removed from many casinos as a payment method.
But that you have to send so many documents is nonsense from N1.
They have a trace code and can see what is going on with your payment.

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Borusse42
Rookie
Krabbenburger wrote on 08.04.2022 at 11:49: Maybe it's not N1 but Trustly . They have recently been removed from many casinos as a payment method .
But that you have to send so many documents is nonsense from N1 .
They have a trace code and can see what is going on with your payment.

Have asked for this code to inquire myself at trustly, but it would not be possible to get this.
Have at other N1 Casinos days before and days later still withdraw via trustly. As far as I know it is with most now for a few days only so the trustly is gone.
At the time it was in any case still there and the payment has been processed.
Have actually only good experiences with N1 but with the casino now the first time not

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moralischverwerflich
Expert
Borusse42 wrote on 08/04/2022 at 12:26 PM
Asked for this code to request myself at Trustly, but it would not be possible to get this.
Have cashed out at other N1 Casinos days before and days later still via trustly. As far as I know it is with most now for a few days only so the trustly is gone.
At the time it was in any case still there and the payment has been processed.
Have actually only good experiences with N1 but with the casino now the first time not

You can still contact Trustly with your details, the amount, who it came from and the day of confirmation. So they can find the payment and give you info. Provided, of course, the payment was really instructed by the casino to Trustly
The support is quite helpful at Trustly (so my experience)

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