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Online Casinos in general: Neteller account suddenly in the red

Topic created on 30th Oct. 2020 | Page: 1 of 2 | Answers: 14 | Views: 3,470
Marqes
Expert

Neteller account suddenly in the red

30th Oct. 2020, at 12:16 am CET#1
1 Like

Liked this post: k****8
Hey guys..I need your help.
I just wanted to Deposit something and log into my Neteller account.

Suddenly there is a minus amount. Then I look in the history and see that there were chargebacks, the last deposits.

Oh no .... I suspect that my bank has reversed the last Neteller charges and I get mail in the next few days.

So I have never experienced anything like this and I have been paying in and out with Neteller for years.

And yes, my account was and is funded and I see the credits but not (yet) to my checking account.

Has anyone had this before?

Thanks for your help.

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T****s

Neteller account suddenly in the red

30th Oct. 2020, at 12:19 am CET#2
0 Likes

Nobody has liked this post so far
Jo I had also times, support written to and they have corrected it again.

Greeting

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Marqes
Expert

Neteller account suddenly in the red

30th Oct. 2020, at 12:26 am CET#3
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So it was debited from the account normally.
I've never had that before.
What should be different this time than the 1000 times before?

I think unfortunately rather that the bank has booked back (gamble).

Neteller is simply a prepaid credit card or an online wallet.

Hopefully there is no trouble.

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T****s

Neteller account suddenly in the red

30th Oct. 2020, at 12:28 am CET#4
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If it was booked back it must be on your account ??

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Marqes
Expert

Neteller account suddenly in the red

30th Oct. 2020, at 12:32 am CET#5
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Yes not!
Minus in Neteller is displayed as a chargeback in Neteller.

And on the checking account is everything as it was..so the deposits from a few days ago as debited.

Maybe it changes in the course of the day but chargebacks should be seen immediately.


Did you really have it exactly like that?

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T****s

Neteller account suddenly in the red

30th Oct. 2020, at 12:37 am CET#6
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Yes, it was the same for me, with Neteller you can't go into the red at all.

Would write to the support of Neteller the correct your account balance then again.

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k****8

Neteller account suddenly in the red

30th Oct. 2020, at 07:21 am CET#7
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Would write to support that certainly clarifies 😊

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Jubla2014
Top Member

Neteller account suddenly in the red

30th Oct. 2020, at 07:39 am CET#8
2 Likes

Liked this post: Avatar von Marqes Marqes, T****s
Servus!

Do not worry, Neteller corrects that, probably a system error!

I had in all the years also once, support written to, was done immediately on the part of Neteller.

You can also contact the German-speaking customer service by phone, unfortunately I do not have the phone number at hand, because I'm just at work.


Have a nice day!

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Marqes
Expert

Neteller account suddenly in the red

31st Oct. 2020, at 03:54 pm CET#9
0 Likes

Nobody has liked this post so far
So the Neteller support is under all sau.

After now three days finally came an answer..but there was no correction or help..no.
My account was blocked and I should hold my ID next to my face and take a picture.
Hello?!
Even if that counts for Verification, that doesn't solve my problem.
What does that have to do with the real thing now?!
Nothing at all.

I use Neteller for several years and am Vip..so you deal with Vips.
Quite badly I find that.

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Begbie
Elite

Neteller account suddenly in the red

31st Oct. 2020, at 04:06 pm CET#10
1 Like

Liked this post: Avatar von Jubla2014 Jubla2014
Tobias wrote on 30.10.2020 at 00:37: with Neteller you can't fall into the minus at all.

Yes you can.

Which bank @ Marques?

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