Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Online Casinos in general: Netbet.com

Topic created on 17th Feb. 2019 | Page: 1 of 2 | Answers: 11 | Views: 3,604
m****9

Netbet.com

17th Feb. 2019, at 04:37 pm CET#1
0 Likes

Nobody has liked this post so far
Hello everyone, today I experienced something really funny but at the same time scary with Netbet.

Have deposited there until now once, shortly after my registration in 2016. Since then I get every Sunday the 10 free spins, so also today. It should be 10 spins for "Jingle Spin". The slot is in my opinion not made for 10 free spins, have the spin ended with 0.00€ win. Netent already wanted to click away, then had funny way again 10 spins behind. I had only 10 free spins activated in the bonus menu, so where did the other 10 come from? Habs then somehow managed to play the bonus up to 49 €, then it gradually went back to 0.00 €. Had not even thought about it came at 12.00 clock an email from Netent customer support in the following:

"MICHAEL,

YOU STILL HAVE CREDIT ON YOUR ACCOUNT!
We are happy to inform you that you still have
EUR 49.04 left to play
in your NetBet Casino account!
Don't let it expire - play today!

"
I doubted myself for a moment---> Having unconsciously wagered the bonus?! Would be in any case en checked off point more on my "Life is a Gamble todo list" Fun by the way! ^^

I wrote to the support and wanted to check it out,
->I expected at least a plausible explanation why I get such misinformation, because of course I had no credit left! But the only answer was, it was a "TIPPFEHLER" been, I must first melt on the tongue. It is finally about money which was assigned to me by a "TIPPFEHLER" wrong way. I could get a Deposit bonus, then I was brazenly thrown out of the chat!
_____________________________________
Well, I have already experienced a lot and MGA license or not, there was never anything like this in my OC's "career", and find it really scary how information is handled. I have directly deleted my account.

This post has been translated automatically

m****9

Netbet.com

17th Feb. 2019, at 06:19 pm CET#2
1 Like

Liked this post: m****9
I find it disrespectful on several levels. Imagine the recipient of the email had gambled away all his money and gets two hours later such a positive message! Joy is huge, and the subsequent disappointment probably infinite! Something like that gets the MGA badge, well you can really rely on it

RESPECTLESS, EQUITABLE and FAHRLÄSSIGER HANDLING WITH THE TRUST OF THE USER

i would call it!

This post has been translated automatically

Zwischenmeister
Top Member

Netbet.com

18th Feb. 2019, at 04:56 am CET#3
0 Likes

Nobody has liked this post so far
I also got something nice today via email, carried the promising subject "You have money in your account". Here :


You have money in your account

Zwischenmeister



YOUR CREDIT



Hello, Tim

We would like to inform you that your account balance is
€0.00.amounts to
Your login name is

Just log back into your player account and play!





This post has been translated automatically

Zwischenmeister
Top Member

Netbet.com

18th Feb. 2019, at 04:57 am CET#4
0 Likes

Nobody has liked this post so far
Such good news is always good to have...Who makes such a shit? The complete outing as Diletanten-Stadl in just ONE sentence...

This post has been translated automatically

Begbie
Elite

Netbet.com

18th Feb. 2019, at 08:50 am CET#5
1 Like

Liked this post: Avatar von Insa24 Insa24
even more gloating it would have been, if your credit would have been 0,01 EUR hehe
but 0,00 EUR is also good. insensitive programmed...

This post has been translated automatically

m****9

Netbet.com

18th Feb. 2019, at 09:39 am CET#6
0 Likes

Nobody has liked this post so far
Yes, I get such an email from time to time, but not from NETBET. The name has a certain status in terms of online gambling. Was one of the first casinos next to Tipico and BETWAY have gone online! Would I be motivated enough, normally I would have to forward the case to the MGA

This post has been translated automatically

Insa24
Top Member

Netbet.com

19th Feb. 2019, at 10:27 am CET#7
1 Like

Liked this post: m****9
mmessner29 wrote on 18.02.2019 at 09:39: Yes so email I also get from time to time but not from NETBET. The name already has a certain status in terms of online gambling. Was one of the first casinos next to Tipico and BETWAY that have gone online! Would I be motivated enough, normally I would have to forward the case to the MGA.

Well, Michael, you know I'm always "on your side" and übelst glad that you are here at GJ no flash in the pan <3 You are namely 'n little fox when it comes to online gambling and OCs. And that's why you know exactly, the moment you read this automated email from NetBet, that this can not work!
Is right of you, then to go in chat and make a polite fuss, because the email was not so right and that was clearly on customer capture! Therefore, you were but also "dreist ausm Chat thrown"<ygt>...</ygt>=)

This post has been translated automatically

Anonym

Netbet.com

19th Feb. 2019, at 11:02 am CET#8
2 Likes

Liked this post: Avatar von Insa24 Insa24, m****9
Insa24 wrote on 02/19/2019 at 10:27 am
Well, Michael, you know I'm always "on your side" and übelst glad that you are here at GJ no flash in the pan <3 You are namely 'n little fox when it comes to online gambling and OCs. And that's why you know exactly, the moment you read this automated email from NetBet, that this can not work!
Is right of you to then go into chat and make a polite fuss, because the email was not so right and that was clearly on customer catch! Therefore, you were but also "dreist ausm Chat thrown"<ygt>...</ygt>=)
<ygt>
</ygt&gt
Insa + Michael = Big <3

This post has been translated automatically

Insa24
Top Member

Netbet.com

19th Feb. 2019, at 11:37 am CET#9
0 Likes

Nobody has liked this post so far
Häää...forget it - all boys are stupid!! and stink

This post has been translated automatically

Anonym

Netbet.com

19th Feb. 2019, at 01:40 pm CET#10
0 Likes

Nobody has liked this post so far
Insa24 wrote on 02/19/2019 at 11:37 am: Häää...forget it - all guys are dumb!! and stink

Excuse me miss???

This post has been translated automatically

Hot Topics27th Dec. 2024 at 05:53 am CET

Law
0
Online Casinos
0
Miscellaneous
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately